For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.
We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.
Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.
Job Title: Security Projects and Operations Engineer
Reports to: Senior Manager, Security Engineering, Architecture & SOC
Vacancy status: This posting is for an existing position.
Purpose of the Role
The Security Projects and Operations Engineer is responsible for ensuring LifeLabs’ cybersecurity tools and platforms are properly deployed, consistently maintained, and operating at peak effectiveness. This role ensures that each security technology is correctly configured, fully integrated with other systems, and routinely validated through bi annual tuning and performance reviews.
The Engineer supports both operational security activities and project-driven initiatives, ensuring that security controls function as intended, are aligned with best practices, and meaningfully reduce risk across the environment. This includes hands on configuration, troubleshooting, documentation, and collaboration with cross-functional teams and external vendors
Your responsibilities will include:
Security Tool Configuration, Integration & Maintenance
- Ensure correct configuration, deployment, and ongoing maintenance of LifeLabs’ core security technologies, including:
- Firewalls: Palo Alto, FortiGate or Miraki
- Cloudflare Web Application Firewall (WAF)
- CrowdStrike
- SIEM
- Netskope, Forescout, ExtraHop
- Perform bi‑annual tuning, validation, and optimization of each tool to ensure maximum detection accuracy and minimum false positives.
- Maintain integrations between security tools, logging systems, identity platforms, and workflow automation technologies.
- Ensure all tools generate appropriate telemetry and forward logs to the SIEM and related systems.
- Maintain configuration baselines, version control, and change management documentation.
Security Operations Support & Threat Mitigation
- Support daily security operations by addressing escalations from analysts and engineering teams.
- Conduct detailed analysis of alerts and events involving tool telemetry, misconfigurations, or anomalies.
- Assist with containment, remediation, and eradication activities during security incidents.
- Develop and refine detection logic, dashboards, and alerting rules within assigned tools.
- Collaborate with SOC and engineering teams to ensure tool outputs effectively support threat detection and response workflows.
Project Delivery & Cross‑Functional Collaboration
- Lead or support security technology projects including onboarding new tools, upgrades, migrations, integrations, or capability expansions.
- Partner with infrastructure, cloud, network, and application teams to ensure security tool requirements are met during project delivery.
- Provide subject matter expertise on network segmentation, endpoint protection, cloud security controls, and threat visibility.
- Participate in technical reviews and provide recommendations based on best practices and threat landscape changes.
Documentation, Reporting & Continuous Improvement
- Maintain detailed and accurate documentation including runbooks, configurations, architecture diagrams, and operational procedures.
- Track and report on tool health, operational performance, and tuning outcomes.
- Identify and implement opportunities for automation, simplification, and optimization across security operations.
- Support audit and compliance activities through evidence gathering and validation of security controls.
What you bring to the role:
- Bachelor’s degree in computer science, Information Security, Engineering, or related technical field.
- Masters in cyber security an asset.
- AZ-500, AZ-900, ISC2 certification in cyber security
- 4 – 6 years of experience in security engineering, security operations, or IT infrastructure roles.
- Hands‑on experience with at least three of the following technologies:
- Palo Alto, Fertigate or Miraki Firewalls
- CrowdStrike
- Microsoft Azure Cloud, Microsoft Intune
- Netskope, Forescout, ExtraHop
- Health Care experience is an asset
- Excellent analytical and problem-solving skills, with the ability to work independently and collaboratively in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
- Strong experience of IT security operations, methodologies and approaches
- Knowledge of privacy legislation and IT compliance requirements
Why Join Us?
Join LifeLabs and help secure the systems that support healthcare for millions of Canadians. In this role, you'll work with leading cybersecurity technologies, drive high-impact security initiatives, and collaborate across teams to strengthen and modernize our security environment. If you're looking for a hands-on role where you can solve complex challenges, influence security outcomes, and make a meaningful difference every day, this is it.
What We Offer:
Salary range: $81,431- $103,825 CAD annually (commensurate with experience).
LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.
LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.
In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
- Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
- Retirement Savings Plan
- Vacation and Wellness Days
- Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
- Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.
In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.
Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.
Ready to empower healthier Canadians? Apply today!
