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Added 1 hour ago
LH
Administrative Receptionist - Floater Position
Lifemark Health Group
AB · Edmonton, AB
- Full-time
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Lifemark Health Group

Administrative Receptionist - Floater Position

AB, Canada
Edmonton, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Sep 10, 2026

Original job description

Administrative Receptionist (Floater) – Lifemark Health Group - Edmonton and Surrounding Area

The Administrative Receptionistis responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.

The Administrative Receptionist is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.

This position is a floating Administrative Receptionist who would assist clinics in and around the Edmonton area for coverage and additional help.

Primary Responsibilities

Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient’s medical record
Collect payment at time of service
Track coverage for all funding streams to ensure approval
Complete data entry and billing
Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
Provide administrative support to the Care Coordinator Manager and Clinic Director

Qualifications & Core Competencies

High School Diploma, G.E.D. or equivalent
Excellent customer service skills and telephone etiquette
High degree of organizational skills and ability to prioritize and multi-task
Excellent communication (verbal/written) and interpersonal skills
Strong computer and data entry skills
Flexible and adaptable to change
Experience in a Physiotherapy clinic an asset

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

Visit and Apply today! Visit www.lifemark.ca/careers

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More about this job

Responsibilities

Welcome patients and visitors, handle calls and correspondence, coordinate patient intake and appointments, maintain medical records, and process payments, billing, and coverage approvals. Provide administrative support across clinics in and around Edmonton, including coordinating mail and courier packages.

Requirements

A high school diploma, GED, or equivalent is required, along with strong customer service, communication, organizational, computer, and data-entry skills. The candidate should be flexible and able to prioritize and multitask; physiotherapy clinic experience is an asset.

Skills

Customer Service
Telephone Etiquette
Organization
Prioritization
Multitasking
Verbal Communication
Written Communication
Interpersonal Skills
Computer Skills
Data Entry
Patient Intake
Appointment Scheduling
Billing
Payment Processing
Medical Record Management
Adaptability

Visa sponsorship

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Keywords

Administrative Support
Reception
Patient Intake
Customer Service
Telephone Etiquette
Data Entry
Appointment Scheduling
Medical Records
Billing
Payment Processing
Coverage Approval
Physiotherapy
Clinic Operations
Email
Mail
Faxes
Courier Coordination
Patient Communication
Multitasking
Prioritization

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