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Added 9 mins ago
LH
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Lifemark Health Group
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Added 24 mins ago
LH
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- Full-time

Lifemark Health Group

Care Coordinator

Tecumseh, ON, Canada

$17.6 to $22.31 CAD / hour · Part-time

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Job details

Pay: $17.6 to $22.31 CAD / hour
Job type: Part-time
Posting language: English
Posted: Jul 5, 2026

Original job description

Care Coordinator – Lifemark Health Group

The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.

The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.

Primary Responsibilities

Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient’s medical record
Collect payment at time of service
Track coverage for all funding streams to ensure approval
Complete data entry and billing
Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
Provide administrative support to the Care Coordinator Manager and Clinic Director

Qualifications & Core Competencies

High School Diploma, G.E.D. or equivalent
Excellent customer service skills and telephone etiquette
High degree of organizational skills and ability to prioritize and multi-task
Excellent communication (verbal/written) and interpersonal skills
Strong computer and data entry skills
Flexible and adaptable to change
Experience in a Physiotherapy clinic an asset

Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply Today! Visit www.lifemark.ca/careers for more information!

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Care Coordinator manages patient intake, scheduling, and medical records while providing administrative support to clinic staff. They are also responsible for handling payments, billing, and maintaining professional communication with patients and external partners.

Requirements

Candidates must possess a high school diploma or equivalent and demonstrate excellent customer service and organizational skills. Proficiency in data entry and the ability to multi-task in a clinical environment are essential requirements.

Skills

Customer service
Telephone etiquette
Data entry
Scheduling
Medical record management
Patient intake
Invoicing
Payment collection
Communication
Interpersonal skills
Organizational skills
Multi-tasking
Computer literacy
Administrative support

Visa sponsorship

Not detected in the job text

Keywords

Care Coordinator
Patient intake
Data entry
Scheduling
Medical records
Invoicing
Billing
Customer service
Physiotherapy
Administrative support
Clinic operations
Telephone etiquette
Healthcare administration

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