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Lifemark Health Group

Care Coordinator

Calgary, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Care Coordinator: Lifemark Physiotherapy Heritage Hill

Location: 8180 MacLeod Trail SE, Calgary, AB, T2H 2B8

Status: Casual Part Time

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Care Coordinator at Lifemark Physiotherapy Heritage Hill , a Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator who shares this same philosophy.

At Lifemark, we walk the talk of our company Core Values: “We have fun”, “We strive for simplicity”, "We trust each other to do the right thing”, "We go the extra kilometre” and “We belong here”.

The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.

Why Lifemark?

Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
Supportive and collaborative administrative team
Positive and comforting work environment
Opportunities for growth within a national company
Nationally recognized brand with a strong digital presence

Primary Responsibilities

Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient’s medical record
Collect payment at time of service and maintain accurate insurance claims to third party funders
Complete data entry and billing for third party funders
Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
Provide administrative support to the Care Coordinator Manager and Clinic Director

Qualifications & Core Competencies:

High School Diploma, G.E.D. or equivalent
High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
Previous experience in a physiotherapy or private health care clinic setting is an asset
Excellent communication (verbal and written) and interpersonal skills
Computer savvy and data entry skills
Flexible and adaptable to change
Ability to hit the ground running with minimum supervision
Post secondary education in Medical Office Administration or related field considered an asset

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent @lifemark.ca

Visit and Apply today! Visit www.lifemark.ca/careers

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More about this job

Responsibilities

Coordinate patient intake, appointments, medical records, payments, and third-party billing while providing friendly and professional service to patients, staff, funders, and referral sources. Handle calls, correspondence, faxes, courier packages, and other administrative tasks in support of clinic leadership.

Requirements

A high school diploma, GED, or equivalent is required, along with strong organizational and multitasking abilities, communication skills, computer proficiency, and adaptability. Experience in a physiotherapy or private healthcare clinic and post-secondary education in Medical Office Administration or a related field are assets.

Skills

Patient Intake
Appointment Scheduling
Medical Record Management
Data Entry
Billing and Invoicing
Payment Processing
Insurance Claims
Telephone Communication
Customer Service
Administrative Support
Email and Fax Processing
Organization
Multitasking
Written and Verbal Communication
Adaptability

Benefits

Growth Opportunities
Supportive and Collaborative Team
Positive Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Physiotherapy
Healthcare Administration
Patient Intake
Patient Scheduling
Medical Records
Data Entry
Third-Party Billing
Invoicing
Payment Processing
Insurance Claims
Customer Service
Telephone Support
Email Processing
Fax Processing
Courier Coordination
Medical Office Administration
Clinic Operations
Administrative Support
Patient Communication

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