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Law Clerk II
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Added 1 hour ago
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Care Coordinator
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Lead Clerk, Accounts Receivable RCH
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Lifemark Health Group

Care Coordinator

Grande Prairie, AB, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Oct 19, 2026

Original job description

Care Coordinator: Lifemark Grande Prairie

Location: 11601 101st Avenue, Grande Prairie, AB, T8V 3X9

Status: Permanent Full Time

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Care Coordinator at Lifemark Grande Prairie , a Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator who shares this same philosophy.

At Lifemark, we walk the talk of our company Core Values: “We have fun”, “We strive for simplicity”, "We trust each other to do the right thing”, "We go the extra kilometre” and “We belong here”.

The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.

Why Lifemark?

Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
Supportive and collaborative administrative team
Positive and comforting work environment
Opportunities for growth within a national company
Nationally recognized brand with a strong digital presence

Primary Responsibilities

Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient’s medical record
Collect payment at time of service and maintain accurate insurance claims to third party funders
Complete data entry and billing for third party funders
Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
Provide administrative support to the Care Coordinator Manager and Clinic Director

Qualifications & Core Competencies:

High School Diploma, G.E.D. or equivalent
High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
Previous experience in a physiotherapy or private health care clinic setting is an asset
Excellent communication (verbal and written) and interpersonal skills
Computer savvy and data entry skills
Flexible and adaptable to change
Ability to hit the ground running with minimum supervision
Post secondary education in Medical Office Administration or related field considered an asset

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent @lifemark.ca

Visit and Apply today! Visit www.lifemark.ca/careers

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More about this job

Responsibilities

Provide friendly, professional administrative support by greeting patients, answering calls, coordinating patient intake and appointments, and maintaining accurate medical records. Process payments, insurance claims, billing, correspondence, and courier packages while supporting the Care Coordinator Manager and Clinic Director.

Requirements

A high school diploma, GED, or equivalent is required, along with strong organizational and multitasking abilities, communication and interpersonal skills, and computer and data-entry skills. Experience in a physiotherapy or private healthcare clinic and post-secondary education in Medical Office Administration or a related field are assets; candidates should also be adaptable and able to work with minimal supervision.

Skills

Organization
Multitasking
Customer Service
Patient Intake
Appointment Scheduling
Medical Record Maintenance
Data Entry
Billing
Insurance Claims
Payment Processing
Verbal Communication
Written Communication
Interpersonal Skills
Computer Skills
Adaptability

Benefits

Growth Opportunities
Supportive and Collaborative Team
Positive Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Care Coordination
Healthcare Administration
Patient Intake
Patient Records
Appointment Scheduling
Customer Service
Data Entry
Medical Office Administration
Physiotherapy
Private Healthcare
Third-Party Funders
Insurance Claims
Billing
Payment Processing
Telephone Support
Email Processing
Fax Processing
Mail Handling
Courier Coordination
Clinic Administration

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