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Customer Care Coordinator
ParaMed Home Health Care
Kitchener, ON
Full-time
Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and…
Customer Care Coordinator
Brookfield Residential
Edmonton, AB
Full-time
The Customer Care Coordinator is responsible for the administrative coordination, implementation and follow up of all service related duties. This position is the primary contact person for…
Customer Care Coordinator
Brookfield Properties
Edmonton, AB
Full-time
The Customer Care Coordinator is responsible for the administrative coordination, implementation and follow up of all service related duties. This position is the primary contact person for…
Customer Care Coordinator
Brookfield Residential
Calgary, AB
Full-time
The Customer Care Coordinator is responsible for the administrative coordination, implementation and follow up of all service related duties. This position is the primary contact person for…
Customer Care Coordinator
TouchBistro
Toronto, Ontario
$50,000 to $60,000 CAD / year
Full-time
TouchBistro is looking for a Customer Care Coordinator to join our growing team and support our customers when they need it most. This role is part of the Customer Success department and…
Customer Care Coordinator
Brookfield Properties
Calgary, AB
Full-time
The Customer Care Coordinator is responsible for the administrative coordination, implementation and follow up of all service related duties. This position is the primary contact person for…
Customer Care Coordinator
East Penn Canada
Courtice, ON
Full-time
The Customer Care Coordinator is responsible for delivering exceptional front-line customer support to East Penn Canada customers across the country.
Bilingual Customer Care Team Coordinator - Part Time
ParaMed Home Health Care
Ottawa, ON
Part-time
As a Bilingual Customer Care Representative, you will serve as the primary point of contact for clients and field staff, providing exceptional customer service in both English and French…
Customer Care Coordinator
Extendicare
Kitchener, ON · ParaMed Admin Office - WW (Manitou Dr.)
Full-time
Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and…
Bilingual Customer Care Team Coordinator - Part Time
Extendicare
Ottawa, ON · ParaMed Admin Office - Champlain (Hunt Club Rd.)
Part-time
As a Bilingual Customer Care Representative, you will serve as the primary point of contact for clients and field staff, providing exceptional customer service in both English and French…
Home Care Business Development & Care Coordinator - Alivio Care
ABM College
Calgary, AB
Full-time
At Alivio Care, we strive to change lives by providing our clients with the highest quality of in-homecare. We focus on compassionate and client-centered services designed to enhance their…
Customer Care - Quality Control Coordinator
Wesgroup
Vancouver, BC
Wesgroup is seeking a highly organized, detail-oriented Quality Control Coordinator to join our Customer Care team in a one-year fixed term position. In this role, you will coordinate…
Customer Care - Associate Quality Control Coordinator
Wesgroup
Vancouver, BC
Wesgroup is seeking a highly organized, customer-focused Associate Quality Control Coordinator to join our Customer Care team in a one-year fixed term position. In this developmental role,…
Patient Care Coordinator
Endodontic Care Cambridge
Guelph, ON
Full-time
We’re looking for a Patient Care Coordinator to join us as one of the first members of our Cambridge team.
CCR-Care Coordinator
Lifemark Health Group
Oakville, ON
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Care Coordinator
Lifemark Health Group
Calgary, AB
Full-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Care Coordinator
Lifemark Health Group
Chestermere, Alberta
Part-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Care Coordinator
Lifemark Health Group
Tecumseh, Ontario
$17.6 to $22.31 CAD / hour
Part-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
CCR-Care Coordinator
Lifemark Health Group
Halifax, NS
Part-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Care Coordinator
Lifemark Health Group
Hamilton, ON
$17.6 to $22.31 CAD / hour
Temporary
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Care Coordinator
Lifemark Health Group
Stratford, ON
$17.6 to $22.31 CAD / hour
Full-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Care Coordinator
Lifemark Health Group
Markham, ON
$17.6 to $24.54 CAD / hour
Full-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Care Coordinator
Lifemark Health Group
Amherst, NS
Full-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Care Coordinator
Lifemark Health Group
Oakville, ON
$17.6 to $24.54 CAD / hour
Part-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Front Desk Care Coordinator
Lifemark Health Group
Prince Edward, ON
$17.6 to $22.31 CAD / hour
Part-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…

Lifemark Health Group

Care Coordinator

Tecumseh, ON, Canada

Pay: $17.6 to $22.31 CAD / hour
Job type: Part-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The Care Coordinator manages patient intake, scheduling, and administrative support to maintain strong relationships between the clinic and its customers. Key duties include handling phone calls, processing payments, and managing medical records and billing.

Requirements

Candidates must have a High School Diploma or equivalent and strong communication and organizational skills. Experience working in a physiotherapy clinic is considered an asset.

Experience

0 to 2 years

Education

high school

Working hours

40 hours per week

Work arrangement

On-site

Skills

Customer Service
Telephone Etiquette
Organizational Skills
Multi-tasking
Verbal Communication
Written Communication
Interpersonal Skills
Computer Skills
Data Entry
Patient Intake
Scheduling
Billing

Visa sponsorship

Not detected in the job text

Keywords

Healthcare Administration
Patient Intake
Medical Records
Billing
Physiotherapy
Customer Service
Data Entry
Clinic Coordination
Invoicing
Scheduling

Original job description

Care Coordinator – Lifemark Health Group

The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.

The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.

Primary Responsibilities

Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient’s medical record
Collect payment at time of service
Track coverage for all funding streams to ensure approval
Complete data entry and billing
Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
Provide administrative support to the Care Coordinator Manager and Clinic Director

Qualifications & Core Competencies

High School Diploma, G.E.D. or equivalent
Excellent customer service skills and telephone etiquette
High degree of organizational skills and ability to prioritize and multi-task
Excellent communication (verbal/written) and interpersonal skills
Strong computer and data entry skills
Flexible and adaptable to change
Experience in a Physiotherapy clinic an asset

Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply Today! Visit www.lifemark.ca/careers for more information!

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