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EB
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S
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Added 30 mins ago
LH
Care Coordinator Manager
Lifemark Health Group
Calgary, AB
- $47,000 to $50,000 CAD / year
- Full-time
The Care Coordinator Manager is responsible for fostering and maintaining strong relationships between the clinic and its customers, including patients, staff, funders, and referral…
Added 30 mins ago
BK
restaurant manager
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fast food restaurant manager
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restaurant manager
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BK
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BK
shift manager - fast food restaurant
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FS
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Added 1 hour ago
S
Operations Lead - Full Time
sephora.com
Oakville, ON
- $22.2 to $26.1 CAD / hour
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As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…

Lifemark Health Group

Care Coordinator Manager

Calgary, AB, Canada

$47,000 to $50,000 CAD / year · Full-time

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Job details

Pay: $47,000 to $50,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Sep 2, 2026

Original job description

Care Coordinator Manager – Lifemark Sport Medicine Rocky Ridge

Location: 11300 Rocky Ridge Rd NW, Calgary, Alberta

Status: Permanent Full Time

Anticipated Work Schedule:

Monday From: 8 am to 4 pm

Tuesday From: 8 am to 4 pm

Wednesday From: 8 am to 4 pm

Thursday From: 8 am to 4 pm

Friday From: 8 am to 4 pm

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Care Coordinator Manager at Lifemark Sport Medicine Rocky Ridge, a Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator Manager who shares this same philosophy.

At Lifemark, we walk the talk of our company Core Values: “We have fun”, “We strive for simplicity”, "We trust each other to do the right thing”, "We go the extra kilometre” and “We belong here”.

The Care Coordinator Manager is responsible for fostering and maintaining strong relationships between the clinic and its customers, including patients, staff, funders, and referral sources. This role provides leadership and oversight to the care coordination team, ensuring the delivery of efficient, high-quality administrative support and seamless clinic operations.

Through a focus on service excellence, the Care Coordinator Manager promotes a culture of friendly, professional, and patient-centered care in all interactions with patients, team members, and external stakeholders.

The Care Coordinator Manager is responsible for performing and overseeing all aspects of clinic coordination, including patient intake, data entry, phone and email communications, outbound calling, and the processing of faxes. In addition, this role will oversee invoicing and payment processing, while supporting team performance, workflow optimization, and continuous improvement of administrative processes.

Why Lifemark?

Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
Supportive and collaborative administrative team
Positive and comforting work environment
Opportunities for growth within a national company
Nationally recognized brand with a strong digital presence

Primary Responsibilities:

Create a welcoming, patient-focused clinic environment
Lead and support resolution of patient inquiries and concerns
Oversee reception operations and daily clinic flow
Manage Accounts Receivable and payment processing
Ensure accurate data entry and patient record management
Coordinate timely submission of insurance and stakeholder documentation
Oversee expense reporting, petty cash, and financial controls
Promote patient experience initiatives, including online reviews (Google my Business)
Support accounting processes and reporting
Manage payroll accuracy and timelines
Oversee clinic administration and office operations
Ensure compliance with company policies and procedures

Qualifications & Core Competencies:

The ideal candidate will have:

High School Diploma or equivalent required; post-secondary education in Medical Office Administration or related field is an asset
1-5 years of experience in a clinical or healthcare setting; leadership experience preferred
Proven ability to effectively manage multiple priorities in a fast-paced, high-volume environment
Strong verbal and written communication skills, with a commitment to delivering exceptional patient/customer service
Demonstrated flexibility and adaptability, with the ability to respond to changing priorities and clinic needs
Ability to lead a team while working independently
Proficient in Microsoft Office and EMR/case management systems
Experience in a physiotherapy or multidisciplinary clinic is an asset

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent @lifemark.ca

Visit and Apply today! Visit www.lifemark.ca/careers

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More about this job

Responsibilities

Lead the care coordination team and oversee reception, patient communications, clinic flow, records, and administrative operations. Manage accounts receivable, payments, insurance documentation, expenses, payroll accuracy, and process improvements while promoting a welcoming, patient-centered experience.

Requirements

A high school diploma or equivalent is required; post-secondary education in Medical Office Administration or a related field is an asset. The role calls for 1–5 years of clinical or healthcare experience, preferably with leadership experience, strong communication and customer service, the ability to manage competing priorities, and proficiency with Microsoft Office and EMR or case management systems.

Skills

Team Leadership
Patient Service
Clinic Operations
Patient Intake
Data Entry
Patient Record Management
Accounts Receivable
Payment Processing
Insurance Documentation
Expense Reporting
Financial Controls
Payroll Administration
Workflow Optimization
Microsoft Office
Electronic Medical Records
Written And Verbal Communication

Benefits

Growth Opportunities
Collaborative Team
Positive Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Care Coordination
Clinic Administration
Healthcare
Patient Intake
Patient-Centered Care
Reception Operations
Patient Inquiries
Patient Records
Data Entry
Phone And Email Communications
Outbound Calling
Fax Processing
Accounts Receivable
Payment Processing
Insurance Documentation
Expense Reporting
Petty Cash
Financial Controls
Payroll
Accounting
Workflow Optimization
Continuous Improvement
Microsoft Office
Electronic Medical Records
Case Management Systems
Physiotherapy
Multidisciplinary Clinic
Customer Service

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Work requirements

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