Document Management Coordinator

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 3 years experience working in a Client Service or administrative position, ideally within the insurance/health care environment
Posting language: English
Posted: Sep 7, 2026

Original job description

Viewpoint Calgary - Documents Management Coordinator

Location: Viewpoint Calgary

37 Quarry Park Blvd SE, Suite - 160, Qualico Parkside, Calgary T2C 5H9

Status: Full-time, In-Person

About Viewpoint

Viewpoint is the leading provider of high quality, defensible independent medical assessments. We are Canada’s largest IME company, delivering timely access to an extensive network of over 1,700 experienced and well-credentialed medical, psychological, and allied health professionals in over 300 physical locations across the country. With this breadth of coverage, we maintain overall service quality, accuracy and consistency while catering to the geographical needs of our clients.

Our clients cross a diverse range of sectors, including life and health insurers, property and casualty insurers, the legal community, employers and government organizations. Our strength lies in the foundation of excellence in service delivery that we provide, as well as our ability to work in close partnerships with our customers and assessors.

We are looking for a Documents Management Coordinator to join our dynamic team!

Responsibilities of the position:

Review documents for duplicates and miscellaneous items
Scan/upload/download documents into/from the Assessment Division Management System (ADMS)
Electronically bookmark and sort documents
Extract document list for use in final report once bookmarked
Verify document list provided by referral sources to our own document list for accuracy and consistency
Monitor Documents Management Tracking Operational Report and Dash Board to prioritize workload
Monitor e-mail for messages of urgent files
Ensuring that all medical information received from referral sources are forwarded to relevant assessors within the target timelines
Customer Service
Problem solving
Data entry
Privacy protection of personal and personal health information.

Desired Qualifications:

3 years experience working in a Client Service or administrative position, ideally within the insurance/health care environment
Relevant post secondary/community college education
Medium- advanced level computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
Effective verbal and written communication skills
Proven organizational and multi-tasking skills

Why choose Viewpoint?

Comprehensive and flexible health and dental choices with Flex benefits
Lifemark Employee Assistance Program
Shoppers Drug Mart Employee Discount (30%)
Employee Stock Purchase Plan (25%)
Paid vacation and Wellness days
Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
Goodlife Fitness Corporate Discount Gym Membership
Ongoing internal training and development with opportunities for mentorship
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
Nationally recognized brand with a strong digital presence

Thank you for your interest in joining our team! We appreciate the time and effort you’ve taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!

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More about this job

Responsibilities

Review, organize, scan, upload, and bookmark documents in the Assessment Division Management System, then prepare and verify document lists for final reports. Monitor workload reports and urgent emails, ensure medical information reaches assessors within target timelines, and protect personal and health information.

Requirements

The role seeks at least three years of client service or administrative experience, ideally in insurance or healthcare, along with relevant post-secondary or community college education. Candidates should have medium-to-advanced computer proficiency, effective verbal and written communication, and strong organizational and multitasking skills.

Skills

Document Management
Document Review
Scanning And Uploading Documents
Electronic Bookmarking
Document Sorting
Data Extraction
Document Verification
Workload Prioritization
Customer Service
Problem Solving
Data Entry
Privacy Protection
Microsoft Office
Microsoft Outlook
Adobe Acrobat
Organization And Multitasking

Benefits

Flexible Health And Dental Benefits
Employee Assistance Program
Employee Discount
Employee Stock Purchase Plan
Paid Vacation
Wellness Days
Continuing Education Allowance
Corporate Gym Membership Discount
Internal Training And Development
Mentorship Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Document Management
ADMS
Medical Assessments
Insurance
Healthcare
Client Service
Administrative Support
Document Review
Document Scanning
Document Uploading
Electronic Bookmarking
Document Sorting
Document Lists
Final Reports
Workload Tracking
Dashboard Monitoring
Customer Service
Problem Solving
Data Entry
Privacy Protection
Personal Health Information
Microsoft Office
Microsoft Outlook
Internet
Adobe Acrobat
Communication
Organization
Multitasking

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