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Added 6 mins ago
S
Program Manager - Capital Markets (FSI)
Sia
Toronto, ON
- Full-time
The successful candidate will be someone who can walk into a complex Capital Markets program, quickly understand the business context, bring structure to the problem, align senior…
Added 6 mins ago
T
Associate, Commercial National Accounts
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 21 mins ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
…people-management capabilities, and a strong understanding of how research can influence business outcomes. You are comfortable combining rigorous methodologies with modern research…
Added 21 mins ago
W
Project Manager, Municipal Planning
WSP
Toronto, ON
- Full-time
Driving business development to grow our Municipal Planning Practice, including identifying opportunities, building and maintaining client relationships, and leading proposals
Added 21 mins ago
Senior Software Developer
Range Group - Job Postings
Toronto, ON
We're looking for an experienced developer to join TripArc as a Senior Software Developer. You'll work on a mature travel platform that thousands of travel professionals rely on every day,…
Added 35 mins ago
T
Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
- Full-time
Reporting to the Senior Director of Operations; the Operations Manager is responsible to lead and manage all operations of their region. This includes health and safety, finances, contract…
Added 35 mins ago
Senior Project Manager - Nuclear - Canada Central
GHD Group Pty Ltd
Waterloo, ON
To support GHD’s growth in the Energy business across Canada, GHD is making investments to increase our footprint in the nuclear sector. Our Canadian business is looking for a Senior…
Added 35 mins ago
Senior Software Developer
Range
Toronto, ON
We're looking for an experienced developer to join TripArc as a Senior Software Developer. You'll work on a mature travel platform that thousands of travel professionals rely on every day,…
Added 35 mins ago
Senior Counsel
Independent Electricity System Operator
Canada
The IESO is seeking a talented lawyer to join its Legal team as either Legal Counsel or Senior Counsel, depending on experience. Reporting to a Senior Manager, Legal, you will provide…
Added 50 mins ago
L
Director, Legal Engineering
Legora
Toronto, ON
- Full-time
…credibly, while moving your own time toward hiring, leadership development, senior relationships, market strategy and cross-functional…
Added 1 hour ago
Senior Software Developer
TripArc
Toronto, ON
We're looking for an experienced developer to join TripArc as a Senior Software Developer. You'll work on a mature travel platform that thousands of travel professionals rely on every day,…
Added 1 hour ago
T
Senior Financial Crime Risk Investigator - Ministerial Directives and Sanctions
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 3 hours ago
NB
Product Owner Regulatory Capital Transformation
National Bank of Canada
Montreal, QC
- Temporary
…Bank means acting as a change leader. You will report to the Senior Manager Business Intelligence Center - Finance. This role allows you to make a positive and tangible impact on the…
Added 3 hours ago
NB
Chief Functional Analyst
National Bank of Canada
Montreal, QC
- Full-time
Understand business sector strategies, issues and operational realities so you can support IT teams in developing efficient solutions
Added 3 hours ago
NB
Senior Account Manager, Real Estate Financing
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Account Manager in the Real Estate Finance team of the Commercial & Private Banking 1859 sector at the National Bank means supporting the best players in the real…
Added 3 hours ago
NB
Analyst
National Bank of Canada
Montreal, QC
- Full-time
…expertise and sound risk management. This position reports to the Senior Manager of Capital Market…
Added 3 hours ago
NB
Business Development Manager
National Bank of Canada
Montreal, QC
- Full-time
A career as a Business Development Manager in the Distribution team at National Bank Insurance means acting as a strategic partner to help our distribution channels grow and better support…
Added 4 hours ago
M
RQ00828 - Software Developer - Full Stack - Senior
Maarut
Toronto, ON
- Contract
Senior-level experience developing Java and Node.js services, REST APIs, FHIR integrations, event publishers and consumers, and production application logic.
Added 6 hours ago
Senior Account Manager-Metro Vancouver (Guardteck)
Kandor
Burnaby, BC
Guardteck is seeking a Senior Account Manager to lead and develop our account management team in Burnaby, BC. This is a senior, client-facing operations role responsible for leading account…
Added 7 hours ago
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General Manager – Boutique Hotel
Renard International Hospitality Search Consultants
Vancouver, BC
- Full-time
The General Manager will have overall responsibility for the hotel's operations, financial performance, sales strategy, guest experience, and food & beverage outlets. A major focus of the…
Added 9 hours ago
C
Alliance / Partner Marketing Manager (Hyperscalers)
CGI
Toronto, ON
- Full-time
The Alliance / Partner Marketing Manager (Hyperscalers) plans and delivers joint marketing programs with CGI's strategic hyperscaler alliances: Microsoft, Amazon Web Services (AWS) and…
Added 9 hours ago
UO
Senior Officer, Payroll
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
…data-driven decision-making. Reports and addresses system & business process anomalies to Workday Sustainment. Collaborates in the development, testing, and documentation of system…
Added 9 hours ago
UO
Senior Web Developer
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Knowledge and experience in the development and implementation of IT business standards and processes to provide a Web environment based on a complex infrastructure.
Added 9 hours ago
A
Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Toronto, ON
- Full-time
The ideal candidate brings strong business development and partnership experience, sound commercial judgment, analytical rigor, and the ability to influence internal and external…
Added 9 hours ago
A
Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Vancouver, BC
- Full-time
The ideal candidate brings strong business development and partnership experience, sound commercial judgment, analytical rigor, and the ability to influence internal and external…

Lifemark Health Group

IT Field Services Technician

Ottawa, ON, Canada

$55,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

Original job description

Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employs 5,000 highly trained clinicians, medical experts and team members in over 370 locations coast-to-coast and continues to grow both organically as well as through acquisitions. With that growth, is a vision to be the most innovative healthcare provides in community rehabilitation, workplace health and wellness and medical assessment services. Lifemark was acquired by Loblaw companies in May 10, 2022.

The Opportunity:

We’re looking for IT Field Services Technician to join our team in Ottawa, Ontario. Reporting to the Senior Manager, IT Field Operations you will be responsible for travelling within the Ottawa, Ontario region to provide IT Support to our clinics.

In this role, you will be responsible for:

The daily management of helpdesk tickets and level 2 support requests
Provide remote and onsite Tier 2 support for Windows and macOS devices, including setup, configuration, troubleshooting, software, peripherals and network connectivity
Maintain documentation of support and infrastructure
Manage recommendation and obtain approvals for procurement of IT equipment and software
Setup and installation of new systems and IT equipment
Travel throughout Ottawa and Gatineau region

What we're looking for:

Superior customer service experience, technical support and IT field support is required
Bilingual proficiency in English and French with the ability to provide clear technical support in both languages is considered a strong asset.
Experience with Microsoft Active Directory
Knowledge of mobile platforms
Some knowledge of Microsoft windows server platform
Knowledge of VoIP systems
Computer hardware repair (Windows/Mac)
Excellent time management skills
Strong problem solver and troubleshooting skills
Strong written and verbal communication
Work with different divisions understanding their needs
Set clear expectations and define key performance indicators for self
Work within a team environment providing insight when appropriate
Ability to work with minimal supervision
Extensive knowledge of Microsoft Windows operating systems and MS Office
Hands-on experience supporting macOS devices in a business environment, including device setup, operating system and application troubleshooting, Microsoft 365, printing, peripherals and network connectivity
An understanding of network topologies and protocols (including firewalls, routers, switches, etc)
Understanding of remote management tools and techniques
Valid Drivers license and reliable vehicle

Working at Lifemark Health Group

We believe that when our team members thrive, our clients feel the difference! We’re committed to empowering you to build a fulfilling career, providing the support you need to explore your interests and create your own path. Wherever you are in your career, Lifemark offers the support you need to succeed. You can develop your skills and entrepreneurial spirit through collaboration and mentorship from a network of industry leaders, expand into specialized areas, or advance into leadership positions. Here’s what you can expect:

Competitive salary with benefits package
$1500 annual learning and development allowance
Team culture that values collaboration, learning, and shared success.
Flexible health benefits – medical, dental, and vision coverage for you and your family.
Paid wellness and vacation days.
Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.
30% employee discount at Shoppers Drug Mart.
Corporate discount at GoodLife Fitness, Workperks, and employee assistance program.

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

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More about this job

Responsibilities

Manage helpdesk tickets and provide remote and onsite Tier 2 support for Windows and macOS devices, software, peripherals, and network connectivity. Document support and infrastructure, coordinate IT equipment and software procurement, install new systems, and travel to clinics across Ottawa and Gatineau.

Requirements

Candidates need customer service and technical or field support experience, strong Windows and macOS troubleshooting skills, and knowledge of Active Directory, Microsoft 365, networking, VoIP, and mobile platforms. Strong communication, problem-solving, time-management, and independent work skills are required; a valid driver’s license and reliable vehicle are also needed, while English-French bilingual proficiency is an asset.

Skills

Tier 2 Technical Support
IT Field Support
Helpdesk Ticket Management
Windows Troubleshooting
macOS Support
Microsoft Active Directory
Microsoft 365
Windows Server
VoIP Systems
Computer Hardware Repair
Network Troubleshooting
Remote Management Tools
Customer Service
Problem Solving
Time Management
Technical Communication

Benefits

Competitive Salary
Benefits Package
Annual Learning And Development Allowance
Medical Coverage
Dental Coverage
Vision Coverage
Paid Wellness Days
Paid Vacation Days
Employee Share Ownership Program
Company Share Match
Employee Discount
Corporate Discounts
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Helpdesk Tickets
Tier 2 Support
IT Field Services
Windows
macOS
Microsoft Active Directory
Microsoft 365
Windows Server
VoIP
Mobile Platforms
Computer Hardware Repair
Network Connectivity
Network Topologies
Network Protocols
Firewalls
Routers
Switches
Remote Management Tools
Software Installation
Peripheral Devices
IT Equipment Procurement
Infrastructure Documentation
Technical Troubleshooting
Customer Service
Bilingual English-French
Clinic Support
Valid Driver’s License

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