Find work in Canada.

334,135 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 23 mins ago
Scientific Education Program Administrator
ISCT, International Society for Cell & Gene Therapy
Vancouver, BC
Full-time
…mission, and organizational goals. Working closely with the Director, Science, Regulatory & External Affairs, the position supports the Chief Scientific Officer and Scientific Leadership…
Added 53 mins ago
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
…in supporting the ongoing implementation, optimization, and governance of the EPIC system within the Diagnostic Imaging portfolio. The Integrated Manager will act as a key liaison between…
Added 53 mins ago
Consultant, Risk Management - Finance and Treasury
Vancity
Vancouver, BC
Full-time
…balance sheet risk assessment, stress testing execution, and governance support. You will translate complex quantitative outputs into actionable insights that inform senior leadership…
Added 1 hour ago
Member of Technical Staff 2- DataHub
Nutanix
Vancouver, BC
$103,000 to $155,000 CAD / year
Full-time
…Nutanix to help develop our DataHub platform - an enterprise data hub and identity middleware engine positioned between raw infrastructure/SaaS platforms and downstream search, retrieval,…
Added 1 hour ago
Member of Technical Staff 2 - DataHub
Nutanix
Vancouver, BC
$103,000 to $155,000 CAD / year
Full-time
…Nutanix to help develop our DataHub platform - an enterprise data hub and identity middleware engine positioned between raw infrastructure/SaaS platforms and downstream search, retrieval,…
Added 1 hour ago
Member of Technical Staff 3- DataHub
Nutanix
Vancouver, BC
$132,000 to $198,000 CAD / year
Full-time
…Nutanix to help develop our DataHub platform - an enterprise data hub and identity middleware engine positioned between raw infrastructure/SaaS platforms and downstream search, retrieval,…
Added 1 hour ago
Senior Investment Coordinator
OPTrust
Toronto, ON
Full-time
Reporting to the Senior Executive Managing Director and Global Head of Liquid Assets, Total Portfolio Management (TPM), this role will oversee various operational and business…
Added 1 hour ago
Manager, Capital Policy Development
Government of Alberta
AB
Reporting to the Director, Capital Data Analytics and Policy, the Manager, Capital Policy Development provides expert public policy leadership to support strategic policy initiatives that…
Added 2 hours ago
Operations Delivery Director
Allianz Partners
Cambridge, ON
$80,500 to $134,000 CAD / year
Full-time
Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud‑based tools, using insights responsibly and in alignment with our…
Added 2 hours ago
Senior Director, Enterprise Systems & AI Enablement
C3 Media Inc
Toronto, ON · Greater Toronto Area, Canada
Full-time
…and ensuring solutions are tailored to Cineflix’s workflows, data, security and governance…
Added 2 hours ago
Director of Operations, Specialty Nursing
Bayshore
ON
The Director of Operations, Specialty Nursing reporting to the National Director, Specialty Programs and Clinical Operations, is accountable for the strategic leadership, operational…
Added 2 hours ago
Head of Legal
Specsavers
Burnaby, BC
Full-time
Exercise sound judgment in determining when matters require escalation and support the Legal & Risk Director with clear and timely reporting to senior leadership and governance forums on…
Added 3 hours ago
Director of Treasury Planning and Analysis
Surgery Partners, Inc
Burlington, ON
Full-time
The Director, Treasury Planning & Analysis is responsible for leading the Company's enterprise cash flow forecasting, liquidity planning, capital allocation analytics, and executive…
Added 3 hours ago
Director, Client Technology Services
Fanshawe College
London, ON
Full-time
Reporting to the Executive Director, Information Technology Services, the Director, Client Technology Services provides strategic leadership for three integrated, college-wide service…
Added 3 hours ago
Director, Pricing Strategy and Operations
Varicent
Toronto, ON
As Director of Deal Desk & Pricing, you will lead and scale Varicent's Deal Desk function, serving as the central authority for deal governance, pricing operations, quote-to-booking…
Added 3 hours ago
Chief of Staff
HelloFresh
Toronto, ON
Oversee critical corporate infrastructure, office footprint strategy, and real estate procurement; establish governance and cross-functional accountability for major capital and…
Added 3 hours ago
Director, HR
Hudbay Minerals
Toronto, ON
Reporting to the Executive Director, HR & OE, the primary purpose of this role is to provide essential corporate human resource services and strategic leadership
Added 3 hours ago
Senior Director, Asset-Based Lending
BMO
Montreal, QC · DEMA
Full-time
…and tombstone databases; ensures alignment and integration of data in adherence with data governance…
Added 3 hours ago
Manager, Project Management
Qualus
Vancouver, BC
Full-time
…business as our Manager, Project Management. Reporting to the Director of Integrated Delivery, this role directly leads a team of Project Managers and is accountable for building…
Added 3 hours ago
Program Manager
Qualus
Vancouver, BC
Full-time
Power your future with Qualus in our Grid Engineering Canada business as a Program Manager. Reporting to the Director of Integrated Delivery, this role is accountable for the successful…
Added 3 hours ago
Senior Investment Coordinator
OPTrust
Toronto, ON
Contract
Reporting to the Senior Executive Managing Director and Global Head of Liquid Assets, Total Portfolio Management (TPM), this role will oversee various operational and business…
Added 3 hours ago
Director, FinOps (35690)
Myticas Consulting
BC · British Columbia, Canada
Full-time
The Director will own the FinOps strategy, operating model, cost optimization pipeline, forecasting discipline, governance cadence, and savings targets, while partnering closely with…
Added 3 hours ago
Director of AI Governance
TAIRC
Legal, AB
Volunteer
The Director of AI Governance ensures that TAIRC's research complies with ethical standards and regulatory requirements while contributing to policy development.
Added 3 hours ago
Data Access Engineering Specialist
Randstad Digital
London, ON
Full-time
We are seeking a Data Access Engineering Specialist to join our enterprise client's Identity and Access Management (IAM) organization. In this hands-on role, you will partner directly with…
Added 3 hours ago
Manager, IT Governance, Risk & Compliance
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
Full-time
…Hotels and Resorts, Toronto Corporate Office, reporting to the Director, IT Governance, Risk & Compliance. This role involves interactions with primarily internal stakeholders at various…

Lifemark Health Group

Program Manager, WSIB Programs, Ontario

Toronto, ON, Canada

Pay: $100,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Oct 24, 2026
Experience: 7–10+ years of experience in program management, healthcare operations, or large-scale service delivery
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Location: This role will be hybrid based out of Ontario and will involve travel to our locations and client sites.

Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employs over 5,000 highly trained clinicians, medical experts and team members in almost 400 locations coast-to-coast and continues to grow both organically as well as through acquisitions. With that growth, is a vision to be the most innovative healthcare providers in community rehabilitation, workplace health and wellness and medical assessment services. Lifemark was acquired by Loblaw Companies on May 10, 2022.

The Opportunity:

The Program Manager is accountable for the end-to-end delivery of Lifemark’s centralized operating model supporting the WSIB programs.

Reporting into the Senior Director, Channel Operations this role serves as the primary point of contact for WSIB, and the Ontario Workers’ Network, and is responsible for overseeing intake, triage, provider network performance, reporting, billing integrity, and service quality across a province-wide network of Lifemark clinics.

The successful candidate will lead a centralized coordination function that ensures injured workers are triaged, treated, and supported through return-to-work in a timely, consistent, and high-quality manner, aligned to defined service level expectations.

Programs you'll be accountable for: WSIB Specialized Care Program/Ontario Workers’ Network (OWN); WSIB Interdisciplinary Treatment Program of Care; WSIB Musculoskeletal Program of Care; WSIB Mild Traumatic Brain Injury Program of Care; Mental Health Program of Care

Key Responsibilities:

Client Leadership & Governance

Act as the primary interface with the WSIB & OWN for all operational matters
Lead regular governance activities including operational updates, Monthly and Quarterly Business Reviews
Provide proactive communication on program performance, risks, and system pressures
Manage issue escalation and resolution in collaboration with the client

Central Coordination Services (CCS) Operations

Oversee centralized intake, triage, and referral allocation across the province
Ensure workers are matched to appropriate providers based on clinical need, location, and capacity
Monitor and ensure adherence to service level agreements (SLAs), including clinical standards, access, reporting and turnaround times
Coordinate scheduling, rescheduling, and no-show management through centralized processes
Ensure seamless coordination across Lifemark clinics
Oversee onboarding, credentialing, and ongoing program management within clinics
Identify gaps in geographic or service coverage and implement mitigation strategies
Act as escalation point for provider performance issues and conflict resolution

Quality Assurance & Clinical Alignment

Ensure consistent application of quality assurance processes across all providers
Monitor adherence to clinical pathways, documentation standards, and reporting requirements
Partner with clinical leadership to address quality gaps and identify training needs
Drive consistency in service delivery across a multi-provider network

Data, Reporting & Business Intelligence

Oversee development and delivery of program reporting and performance dashboards
Monitor key performance indicators including return-to-work outcomes, service timelines, and provider performance
Analyze trends and translate data into actionable insights and recommendations
Ensure standardized data collection and reporting processes across all providers
Sharing and socializing data insights that inform clinics and leadership on status of the program

Financial Oversight (Billing & Block Model Integrity)

Oversee centralized invoicing and billing processes across all providers
Ensure accuracy and compliance with WSIB block funding requirements
Monitor financial trends, variances, and potential risks
Partner with internal finance teams to support audits, reconciliation, and reporting

Issue Resolution & Continuous Improvement

Act as the central escalation point for operational, clinical, and system-related issues
Lead root cause analysis and implement corrective actions
Identify opportunities to improve workflows, efficiency, and service delivery
Drive continuous improvement across the program based on performance insights

What we're looking for:

7–10+ years of experience in program management, healthcare operations, or large-scale service delivery
Experience managing multi-site or network-based service delivery models
Demonstrated experience with centralized operations, intake models, or care coordination systems
Proven ability to manage complex client relationships, preferably within insurance, WCB/WSIB, or public sector environments
Strong financial and operational acumen, including experience with reporting, billing, and performance management
Experience in rehabilitation, occupational health, or disability management is considered an asset

Core Competencies

Strong systems thinking and operational mindset
High level of ownership and accountability
Data-driven decision making and analytical capability
Ability to manage complexity and perform under pressure
Effective stakeholder management and communication skills

What Success Looks Like

Referrals are triaged and assigned efficiently across the network with minimal delays
Service level agreements are consistently met across all providers
The client has clear, timely, and actionable visibility into program performance
Billing processes are accurate, compliant, and transparent
Treatment clinics are aligned, high-performing, and accountable
Issues are identified and resolved proactively

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

Apply About employer

More about this job

Responsibilities

Lead end-to-end delivery of Lifemark’s centralized WSIB programs, serving as the primary operational contact for WSIB and the Ontario Workers’ Network. Oversee intake and triage, provider performance, service quality, reporting, billing integrity, issue resolution, and continuous improvement across Ontario.

Requirements

Requires 7–10+ years of experience in program management, healthcare operations, or large-scale service delivery, including experience with multi-site networks and centralized operations or care coordination. Candidates should bring strong client relationship, financial, operational, analytical, and communication skills; rehabilitation, occupational health, or disability management experience is an asset.

Skills

Program Management
Healthcare Operations
Centralized Operations
Intake And Triage
Care Coordination
Stakeholder Management
Provider Network Management
Quality Assurance
Clinical Pathway Alignment
Performance Reporting
Data Analysis
Billing And Financial Oversight
Issue Resolution
Continuous Improvement

Visa sponsorship

Not detected in the job text

Keywords

WSIB
Ontario Workers’ Network
Specialized Care Program
Interdisciplinary Treatment Program
Musculoskeletal Program
Mild Traumatic Brain Injury Program
Mental Health Program
Centralized Coordination Services
Intake
Triage
Referral Allocation
Care Coordination
Provider Network
Service Level Agreements
Clinical Standards
Return-To-Work
Quality Assurance
Clinical Pathways
Performance Dashboards
Key Performance Indicators
Billing Integrity
Block Funding
Invoicing
Financial Reconciliation
Root Cause Analysis
Continuous Improvement
Rehabilitation
Occupational Health
Disability Management

Report this job