Find work in Canada.

333,017 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
Principal Product Manager - Technical AI Solutions
Royal Bank of Canada
Toronto, ON
Full-time
We are seeking a seasoned Principal Product Manager (individual contributor) to lead RBC's AI-powered conversational banking experience. In this role, you will be responsible for leading…
Added 19 mins ago
Assistant Server, Clockwork (Part-Time)
Fairmont Hotels & Resorts
ON · York, ON
The Assistant Server’s focus will be to act as a support in all areas of Guest service delivery. In principle, their function will be threefold; to prepare serving stations and work areas…
Added 19 mins ago
Learning and Development Advisor
Indigenous Perspectives Society
Vancouver, BC
Full-time
…develops strategies for continuous quality improvement in training delivery that support the strategic plan, vision and values of…
Added 49 mins ago
Psychologist, Adolescent Psychiatry - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
Full-time
…Psychology or designate and in collaboration with the Clinic/Program Manager/Director (if…
Added 1 hour ago
Licensed Practical Nurse
Alberta Health Services
Wetaskiwin, AB
Part-time
…and Health Care Aides. This position will report to the Unit Manager - Wetaskiwin and will support the surgical/medical/telemetry units. The LPN will be committed to providing open…
Added 1 hour ago
Licensed Practical Nurse
Alberta Health Services
Didsbury, AB
Part-time
Transition Company: Assisted Living Alberta Classification: Licensed Practical Nurse Union: AUPE AUX Unit and Program: Home Care LPN Case Manager Primary Location: Didsbury Location…
Added 1 hour ago
Health Care Aide - Emergency Department
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Temporary
…open at full capacity in early 2026. Reporting to the Unit Manager, the Health Care Aide (HCA) works collaboratively with a multidisciplinary team to provide care to patients of varying…
Added 1 hour ago
Health Care Aide - Emergency Department
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Temporary
…open at full capacity in early 2026. Reporting to the Unit Manager, the Health Care Aide (HCA) works collaboratively with a multidisciplinary team to provide care to patients of varying…
Added 1 hour ago
Health Care Aide - Emergency Department
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Temporary
…open at full capacity in early 2026. Reporting to the Unit Manager, the Health Care Aide (HCA) works collaboratively with a multidisciplinary team to provide care to patients of varying…
Added 1 hour ago
Health Care Aide - Emergency Department
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Temporary
…open at full capacity in early 2026. Reporting to the Unit Manager, the Health Care Aide (HCA) works collaboratively with a multidisciplinary team to provide care to patients of varying…
Added 1 hour ago
Unit Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Temporary
The Unit Manager (UM), Rockyview General Hospital (RGH) Day Surgery Unit/24-Hour Surgical Short Stay, Pre-Admission Clinic, and Women's Health Clinic, is accountable for providing…
Added 1 hour ago
Project Engineer
Pattillo Construction Corporation
Montreal, QC · Urban agglomeration of Montreal, QC
Volunteer
Assist Project Manager and Asst. Project Manager with the planning and daily execution of the construction project. Responsible for maintaining certain aspects of the project schedule as…
Added 2 hours ago
Administrative Assistant 6
City of Saint John
Saint John, NB
Full-time
Reporting to the Manager, Customer Service & Operations in Growth and Community Services, the position is responsible for a variety of administrative duties to provide the necessary support…
Added 2 hours ago
Temporary Administrative Assistant 6 (up to 12 months)
City of Saint John
Saint John, NB
Temporary
Reporting to the Manager, Customer Service & Operations in Growth and Community Services, the position is responsible for a variety of administrative duties to provide the necessary support…
Added 2 hours ago
Regional Lead – Hydropower and Dams (North & Western Canada)
WSP in Canada
Calgary, AB
Full-time
Direct and oversee major hydropower and dams projects, acting as Project Director or Program Manager
Added 2 hours ago
Tim Hortons Cashier, Part Time
Compass Group Canada
New Westminster, BC
Part-time
The Tim Hortons Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.
Added 2 hours ago
pharmacy assistant
Walmart Canada
Calgary, AB
Full-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 2 hours ago
Occupational Therapist
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Health Services on Elgin Manager, the incumbent is responsible for the provision of clinical occupational therapy service delivery and community…
Added 2 hours ago
Registered Nurse (N2) - Labour Delivery Recovery
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Clinical…
Added 3 hours ago
Senior Product Manager, Wealth Management
Royal Bank of Canada
Toronto, ON
Full-time
Wealth Technology Group is seeking an exceptional Senior Product Manager to drive transformational innovation and accelerate our digital evolution. This is a pivotal role where you'll serve…
Added 3 hours ago
Member Experience Representative (Temporary up to 12 months) - Repost
FirstOntario Credit Union
Hamilton, ON
Contract
Company-wide Employee Volunteer program (Blue Wave Program)
Added 3 hours ago
Events and Programs Coordinator
CPABC Vancouver Chapter
Vancouver, BC
Full-time
The Events and Programs Coordinator reports to the Manager, Member and Community Programs, and supports the coordination and delivery of CPABC’s events and seminars for member engagement,…
Added 3 hours ago
Occupational Therapist - Lifemark Physiotherapy North Sydney
Lifemark Health Group
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Full-time
Our OTs provide both individual and program-based treatments and assessments for individuals recovering from motor vehicle accidents and workplace injuries. They also play a pivotal role in…
Added 3 hours ago
Advancement Manager
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
Full-time
…wellness, and more. Today, our network is spread across 100+ program locations in HRM and the province, meeting the most urgent needs of our communities in mental health supports,…
Added 3 hours ago
POLICY DEVELOPMENT OFFICER HOUSING SECRETARIAT
City of Toronto
Toronto, ON
Leads strategic policy development, policy analysis, research and program development processes by identifying, formulating and recommending new policy and policy amendments, preparing and…

Lifemark Health Group

Program Manager, WSIB Programs, Ontario

Toronto, ON, Canada

Pay: $100,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Oct 24, 2026
Experience: 7–10+ years of experience in program management, healthcare operations, or large-scale service delivery
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Location: This role will be hybrid based out of Ontario and will involve travel to our locations and client sites.

Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employs over 5,000 highly trained clinicians, medical experts and team members in almost 400 locations coast-to-coast and continues to grow both organically as well as through acquisitions. With that growth, is a vision to be the most innovative healthcare providers in community rehabilitation, workplace health and wellness and medical assessment services. Lifemark was acquired by Loblaw Companies on May 10, 2022.

The Opportunity:

The Program Manager is accountable for the end-to-end delivery of Lifemark’s centralized operating model supporting the WSIB programs.

Reporting into the Senior Director, Channel Operations this role serves as the primary point of contact for WSIB, and the Ontario Workers’ Network, and is responsible for overseeing intake, triage, provider network performance, reporting, billing integrity, and service quality across a province-wide network of Lifemark clinics.

The successful candidate will lead a centralized coordination function that ensures injured workers are triaged, treated, and supported through return-to-work in a timely, consistent, and high-quality manner, aligned to defined service level expectations.

Programs you'll be accountable for: WSIB Specialized Care Program/Ontario Workers’ Network (OWN); WSIB Interdisciplinary Treatment Program of Care; WSIB Musculoskeletal Program of Care; WSIB Mild Traumatic Brain Injury Program of Care; Mental Health Program of Care

Key Responsibilities:

Client Leadership & Governance

Act as the primary interface with the WSIB & OWN for all operational matters
Lead regular governance activities including operational updates, Monthly and Quarterly Business Reviews
Provide proactive communication on program performance, risks, and system pressures
Manage issue escalation and resolution in collaboration with the client

Central Coordination Services (CCS) Operations

Oversee centralized intake, triage, and referral allocation across the province
Ensure workers are matched to appropriate providers based on clinical need, location, and capacity
Monitor and ensure adherence to service level agreements (SLAs), including clinical standards, access, reporting and turnaround times
Coordinate scheduling, rescheduling, and no-show management through centralized processes
Ensure seamless coordination across Lifemark clinics
Oversee onboarding, credentialing, and ongoing program management within clinics
Identify gaps in geographic or service coverage and implement mitigation strategies
Act as escalation point for provider performance issues and conflict resolution

Quality Assurance & Clinical Alignment

Ensure consistent application of quality assurance processes across all providers
Monitor adherence to clinical pathways, documentation standards, and reporting requirements
Partner with clinical leadership to address quality gaps and identify training needs
Drive consistency in service delivery across a multi-provider network

Data, Reporting & Business Intelligence

Oversee development and delivery of program reporting and performance dashboards
Monitor key performance indicators including return-to-work outcomes, service timelines, and provider performance
Analyze trends and translate data into actionable insights and recommendations
Ensure standardized data collection and reporting processes across all providers
Sharing and socializing data insights that inform clinics and leadership on status of the program

Financial Oversight (Billing & Block Model Integrity)

Oversee centralized invoicing and billing processes across all providers
Ensure accuracy and compliance with WSIB block funding requirements
Monitor financial trends, variances, and potential risks
Partner with internal finance teams to support audits, reconciliation, and reporting

Issue Resolution & Continuous Improvement

Act as the central escalation point for operational, clinical, and system-related issues
Lead root cause analysis and implement corrective actions
Identify opportunities to improve workflows, efficiency, and service delivery
Drive continuous improvement across the program based on performance insights

What we're looking for:

7–10+ years of experience in program management, healthcare operations, or large-scale service delivery
Experience managing multi-site or network-based service delivery models
Demonstrated experience with centralized operations, intake models, or care coordination systems
Proven ability to manage complex client relationships, preferably within insurance, WCB/WSIB, or public sector environments
Strong financial and operational acumen, including experience with reporting, billing, and performance management
Experience in rehabilitation, occupational health, or disability management is considered an asset

Core Competencies

Strong systems thinking and operational mindset
High level of ownership and accountability
Data-driven decision making and analytical capability
Ability to manage complexity and perform under pressure
Effective stakeholder management and communication skills

What Success Looks Like

Referrals are triaged and assigned efficiently across the network with minimal delays
Service level agreements are consistently met across all providers
The client has clear, timely, and actionable visibility into program performance
Billing processes are accurate, compliant, and transparent
Treatment clinics are aligned, high-performing, and accountable
Issues are identified and resolved proactively

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

Apply About employer

More about this job

Responsibilities

Lead end-to-end delivery of Lifemark’s centralized WSIB programs, serving as the primary operational contact for WSIB and the Ontario Workers’ Network. Oversee intake and triage, provider performance, service quality, reporting, billing integrity, issue resolution, and continuous improvement across Ontario.

Requirements

Requires 7–10+ years of experience in program management, healthcare operations, or large-scale service delivery, including experience with multi-site networks and centralized operations or care coordination. Candidates should bring strong client relationship, financial, operational, analytical, and communication skills; rehabilitation, occupational health, or disability management experience is an asset.

Skills

Program Management
Healthcare Operations
Centralized Operations
Intake And Triage
Care Coordination
Stakeholder Management
Provider Network Management
Quality Assurance
Clinical Pathway Alignment
Performance Reporting
Data Analysis
Billing And Financial Oversight
Issue Resolution
Continuous Improvement

Visa sponsorship

Not detected in the job text

Keywords

WSIB
Ontario Workers’ Network
Specialized Care Program
Interdisciplinary Treatment Program
Musculoskeletal Program
Mild Traumatic Brain Injury Program
Mental Health Program
Centralized Coordination Services
Intake
Triage
Referral Allocation
Care Coordination
Provider Network
Service Level Agreements
Clinical Standards
Return-To-Work
Quality Assurance
Clinical Pathways
Performance Dashboards
Key Performance Indicators
Billing Integrity
Block Funding
Invoicing
Financial Reconciliation
Root Cause Analysis
Continuous Improvement
Rehabilitation
Occupational Health
Disability Management

Report this job