Find work in Canada.

346,684 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 30 mins ago
S
Senior Manager, Store Experience & Services
sephora.com
Toronto, ON
- Full-time
Ready for a career glow-up? As Senior Manager, Store Experiences & Services, you’ll lead strategies that elevate the client experience, strengthen selling performance, and grow Beauty…
Added 45 mins ago
R
Financial Advisory Consultant
RBC
Vancouver, BC
- Full-time
Owner-manager taxation and corporate reorganizations
Added 45 mins ago
R
Financial Advisory Consultant
RBC
Montreal, QC
- Full-time
Owner-manager taxation and corporate reorganizations
Added 45 mins ago
R
Senior Manager, Special Loans
RBC
Toronto, ON
- Full-time
5+ years of experience as a Commercial Account Manager
Added 45 mins ago
R
Financial Advisory Consultant
RBC
Toronto, ON
- Full-time
Owner-manager taxation and corporate reorganizations
Added 45 mins ago
ZG
General Manager / Head of Vision Care Canada
ZEISS Group
Toronto, ON
- Full-time
Lead day-to-day operations and go-to-market execution; including sales, marketing, customer service, finance, IT, supply chain, local HR etc.
Added 45 mins ago
C
Associate Investment Advisor (commission only) CIBC Wood Gundy
CIBC
London, ON
- Full-time
You have or plan to pursue the Certified Financial Planner (CFP) and/or the Chartered Investment Manager (CIM) designations.
Added 45 mins ago
C
Sr. Security Service Manager, Application Security
CIBC
Toronto, ON
- Full-time
As a Senior Security Services Manager, Application Security, you will play a pivotal role in advancing CIBC’s enterprise-wide Application Security program. Your primary focus will be to…
Added 45 mins ago
A
Spécialiste, Cartes corporatives et gestion du compte de depense***Corporate Card & Travel Expense Specialist
Aliaxis
Canada
- Full-time
Diplôme d’études collégiales (DEC) ou certificat universitaire en comptabilité, finance ou dans un domaine connexe. Toute combinaison équivalente de formation et d’expérience sera considérée
Added 45 mins ago
IG
Spécialiste, Cartes corporatives et gestion du compte de depense***Corporate Card & Travel Expense Specialist
IPEX Group
Canada
- Full-time
Diplôme d’études collégiales (DEC) ou certificat universitaire en comptabilité, finance ou dans un domaine connexe. Toute combinaison équivalente de formation et d’expérience sera considérée
Added 45 mins ago
M
Senior Manager, Communications
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Reporting to the Head of Communications, North America & Europe, Manulife Wealth and Asset Management, the Senior Manager for Retirement & Wealth, Canada. will be responsible for building,…
Added 1 hour ago
RB
Senior Manager, Special Loans
Royal Bank of Canada
Toronto, ON
- Full-time
5+ years of experience as a Commercial Account Manager
Added 1 hour ago
M
Senior Manager, Communications
Manulife
Toronto, ON
- Full-time
Reporting to the Head of Communications, North America & Europe, Manulife Wealth and Asset Management, the Senior Manager for Retirement & Wealth, Canada. will be responsible for building,…
Added 1 hour ago
FC
Member Experience Representative
FirstOntario Credit Union
Hamilton, ON
- Full-time
Company-wide Employee Volunteer program (Blue Wave Program)
Added 1 hour ago
FC
Manager, Information Security
FirstOntario Credit Union
Hamilton, ON
- Full-time
Company-wide Employee Volunteer program (Blue Wave Program)
Added 1 hour ago
SD
Cashier Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Prince George, BC
- Part-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 1 hour ago
CA
Sales Manager
Capital Auto Mall
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
Derrick Chrysler Dodge Jeep RAM FIAT, under new ownership and leadership, is looking for a Sales Manager to join our team in Edmonton. This is a unique opportunity to help shape the future…
Added 1 hour ago
CA
Finance Manager
Capital Auto Mall
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.
Added 1 hour ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- Full-time
…an import permit is required, uses the electronic internet program to obtain the necessary…
Added 1 hour ago
R
Senior Manager, Software Development
RBC
Toronto, ON
- Full-time
We are seeking an experienced Senior Manager, Software Development to lead this transformation. This role combines deep technical expertise, people leadership, software architecture, and…
Added 1 hour ago
R
Manager, Financial Instruments & Securities Reporting
RBC
Toronto, ON
- Full-time
The Manager, Financial Instruments & Securities Reporting will be responsible for supporting the Senior Manager in efficient and effective delivery of the enterprise wide financial…
Added 1 hour ago
R
Senior Manager, HR Digital Solutions Design
RBC
Toronto, ON
- Full-time
The Workday Solutions Senior Manager is the functional backbone and people leader for RBC's Workday platform, accountable for its Design integrity - configuration, integrations, data model,…
Added 1 hour ago
T
Manager, Information Security
TD
Toronto, ON · Mississauga, ON · Markham, ON
- Full-time
The Manager, Information Security will report to and work closely with the Head of EUC Governance, supporting the execution and continued evolution of the enterprise EUC Governance strategy…
Added 1 hour ago
T
Assistant Branch Manager Trainee
TD
Three Hills, AB · Calgary, AB
- Full-time
As an Assistant Branch Manager Trainee, you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development…
Added 1 hour ago
T
Personal Banking Associate Trainee (Full time)- Champlain, Montreal
TD
Montreal, QC
- Full-time
…within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be…

Lifemark Health Group

Program Manager, WSIB Programs, Ontario

Toronto, ON, Canada

$100,000 to $120,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Experience: 7–10+ years of experience in program management, healthcare operations, or large-scale service delivery
Posting language: English
Posted: Sep 24, 2026

Original job description

Location: This role will be hybrid based out of Ontario and will involve travel to our locations and client sites.

Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employs over 5,000 highly trained clinicians, medical experts and team members in almost 400 locations coast-to-coast and continues to grow both organically as well as through acquisitions. With that growth, is a vision to be the most innovative healthcare providers in community rehabilitation, workplace health and wellness and medical assessment services. Lifemark was acquired by Loblaw Companies on May 10, 2022.

The Opportunity:

The Program Manager is accountable for the end-to-end delivery of Lifemark’s centralized operating model supporting the WSIB programs.

Reporting into the Senior Director, Channel Operations this role serves as the primary point of contact for WSIB, and the Ontario Workers’ Network, and is responsible for overseeing intake, triage, provider network performance, reporting, billing integrity, and service quality across a province-wide network of Lifemark clinics.

The successful candidate will lead a centralized coordination function that ensures injured workers are triaged, treated, and supported through return-to-work in a timely, consistent, and high-quality manner, aligned to defined service level expectations.

Programs you'll be accountable for: WSIB Specialized Care Program/Ontario Workers’ Network (OWN); WSIB Interdisciplinary Treatment Program of Care; WSIB Musculoskeletal Program of Care; WSIB Mild Traumatic Brain Injury Program of Care; Mental Health Program of Care

Key Responsibilities:

Client Leadership & Governance

Act as the primary interface with the WSIB & OWN for all operational matters
Lead regular governance activities including operational updates, Monthly and Quarterly Business Reviews
Provide proactive communication on program performance, risks, and system pressures
Manage issue escalation and resolution in collaboration with the client

Central Coordination Services (CCS) Operations

Oversee centralized intake, triage, and referral allocation across the province
Ensure workers are matched to appropriate providers based on clinical need, location, and capacity
Monitor and ensure adherence to service level agreements (SLAs), including clinical standards, access, reporting and turnaround times
Coordinate scheduling, rescheduling, and no-show management through centralized processes
Ensure seamless coordination across Lifemark clinics
Oversee onboarding, credentialing, and ongoing program management within clinics
Identify gaps in geographic or service coverage and implement mitigation strategies
Act as escalation point for provider performance issues and conflict resolution

Quality Assurance & Clinical Alignment

Ensure consistent application of quality assurance processes across all providers
Monitor adherence to clinical pathways, documentation standards, and reporting requirements
Partner with clinical leadership to address quality gaps and identify training needs
Drive consistency in service delivery across a multi-provider network

Data, Reporting & Business Intelligence

Oversee development and delivery of program reporting and performance dashboards
Monitor key performance indicators including return-to-work outcomes, service timelines, and provider performance
Analyze trends and translate data into actionable insights and recommendations
Ensure standardized data collection and reporting processes across all providers
Sharing and socializing data insights that inform clinics and leadership on status of the program

Financial Oversight (Billing & Block Model Integrity)

Oversee centralized invoicing and billing processes across all providers
Ensure accuracy and compliance with WSIB block funding requirements
Monitor financial trends, variances, and potential risks
Partner with internal finance teams to support audits, reconciliation, and reporting

Issue Resolution & Continuous Improvement

Act as the central escalation point for operational, clinical, and system-related issues
Lead root cause analysis and implement corrective actions
Identify opportunities to improve workflows, efficiency, and service delivery
Drive continuous improvement across the program based on performance insights

What we're looking for:

7–10+ years of experience in program management, healthcare operations, or large-scale service delivery
Experience managing multi-site or network-based service delivery models
Demonstrated experience with centralized operations, intake models, or care coordination systems
Proven ability to manage complex client relationships, preferably within insurance, WCB/WSIB, or public sector environments
Strong financial and operational acumen, including experience with reporting, billing, and performance management
Experience in rehabilitation, occupational health, or disability management is considered an asset

Core Competencies

Strong systems thinking and operational mindset
High level of ownership and accountability
Data-driven decision making and analytical capability
Ability to manage complexity and perform under pressure
Effective stakeholder management and communication skills

What Success Looks Like

Referrals are triaged and assigned efficiently across the network with minimal delays
Service level agreements are consistently met across all providers
The client has clear, timely, and actionable visibility into program performance
Billing processes are accurate, compliant, and transparent
Treatment clinics are aligned, high-performing, and accountable
Issues are identified and resolved proactively

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

Apply About employer

More about this job

Responsibilities

The Program Manager is responsible for the end-to-end delivery of WSIB programs, overseeing intake, triage, provider network performance, and service quality. They act as the primary interface with WSIB and the Ontario Workers’ Network while driving continuous improvement and financial oversight across the province.

Requirements

Candidates must have 7–10+ years of experience in program management, healthcare operations, or large-scale service delivery. Proven ability to manage complex client relationships and experience with centralized operations or care coordination systems is required.

Skills

Program Management
Healthcare Operations
Service Delivery
Stakeholder Management
Data Analysis
Performance Management
Financial Oversight
Billing Integrity
Clinical Alignment
Quality Assurance
Operational Leadership
Risk Management
Process Improvement
Triage Coordination
Strategic Planning
Communication

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Healthcare
WSIB
Ontario Workers' Network
Operations
Service Level Agreements
Clinical Pathways
Data Analytics
Billing
Rehabilitation
Occupational Health
Disability Management
Governance
Business Intelligence
Stakeholder Management
Centralized Coordination
Performance Dashboards
Root Cause Analysis
Credentialing
Compliance

Report this job