Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
TS
Building Envelope/Restoration Project Manager
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
Our client is a respected multidisciplinary engineering consulting firm with a strong presence in Western Canada. Due to continued growth, they are looking to add a Project Manager –…
Added 5 mins ago
RD
Data Creation Analyst - Entry Level
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is a growing Canadian business that services the operational needs of a global, multi-asset class, private investment firm. As a family-owned firm operating without external…
Added 5 mins ago
TS
Community & Family Services Worker
The Salvation Army in Canada
High River, AB
- Part-time
Assist the CFS Program Manager/Corps/Community Ministries Officer to implement, facilitate, and development of Community-based programs.
Added 5 mins ago
PJ
Personal Training Manager (Multi- Campus)
Prosserman JCC
Maple, ON
- $65,000 to $75,000 CAD / year
- Full-time
This senior leadership role focuses on driving revenue, expanding Personal Training services, strengthening client retention, and leading the recruitment, coaching, and development of…
Added 5 mins ago
CG
Food Service Manager
Compass Group Canada
Fort McMurray, AB
- Full-time
Accountable for client and customer relationship building.
Added 5 mins ago
O
Sr. Software Developer
OpenText
Richmond Hill, ON
- Full-time
Identify and address issues when the current path does not effectively serve client needs, collaborating with your manager on corrections.
Added 5 mins ago
RB
Private Banker
Royal Bank of Canada
Mississauga, ON
- Full-time
…network in your local market while growing and deepening existing client relationships through discovery and advice. You will also be focused on winning as One RBC by introducing clients to…
Added 5 mins ago
RB
Relationship Manager, Business Market
Royal Bank of Canada
Ottawa, ON
- Full-time
Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
Added 5 mins ago
RB
Recoveries Officer
Royal Bank of Canada
Mississauga, ON
- Full-time
…RBC Credit Management & Recoveries methodologies. Analyze all client information available and to assess the maximum recovery potential by providing repayment options to clients,…
Added 20 mins ago
AB
Engineering Manager Structural Bridge
Algonquin Bridge
Thorndale, ON
- Full-time
The Engineering Manager leads Algonquin Bridge’s engineering function, combining hands-on structural design and professional practice (including reviewing, sealing/stamping, and issuing…
Added 20 mins ago
TS
Project Manager Building Restoration
TalentSphere Staffing Solutions
Halifax, NS
- Full-time
Our client is a growing engineering consulting firm specializing in building restoration, structural engineering, building envelope, capital planning, and other multidisciplinary building…
Added 20 mins ago
RC
Tax Senior Manager - Private Company
RSM Canada
Toronto, ON
- Full-time
RSM’s Private Client Services practice is looking for a dynamic Tax Senior Manager to join our team. At RSM, our Private Client Services practice is rooted in strong relationships based on…
Added 20 mins ago
TS
Regional Manager - Edmonton
TalentSphere Staffing Solutions
AB · Edmonton, AB
- Full-time
We are seeking an experienced Regional Manager to lead business growth, operational performance, and client relationships within a growing commercial construction environment.
Added 20 mins ago
TS
Project Manager
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Our client is a well known General Contractor with a wide range of mid-rise and high-rise projects residential projects as well as ICI projects. Having an established reputation, they have…
Added 20 mins ago
S
Senior HSEQ Advisor
Sedgman
Vancouver, BC
- Full-time
Reporting to the Group Manager HSE, you will act as a senior HSEQ resource within the region, working closely with regional leadership, project teams and HSEQ personnel to strengthen…
Added 20 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Terrace, BC
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 20 mins ago
TS
Business Development Manager
TalentSphere Staffing Solutions
Markham, ON
- Full-time
On behalf of our client an established Civil Contracting company, TalentSphere Staffing Solutions is searching for a Business Development Manager to join a dynamic and growing team. The…
Added 20 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Terrace, BC
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 20 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Toronto, ON · Etobicoke, ON
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 20 mins ago
A
Program Manager
Affinity
Vancouver, BC
- Contract
On behalf of our client, Affinity is seeking an experienced Program Manager to lead and drive a significant enterprise data enablement and reporting transformation program.
Added 20 mins ago
HG
Vice-président(e) exécutif(ve) (VPE)
Harris Global Business Services (GBS)
Quebec, QC
- Full-time
Offrir une expérience client exceptionnelle. Superviser les équipes de services professionnels, de soutien à la clientèle et d’implantation afin que nos clients soient bien servis et…
Added 20 mins ago
C
Infirmière Gestionnaire de Cas Bilingue/ Bilingual Nurse Case Manager -15-Month
Cencora
Victoria, BC · Quebec, QC
- Full-time
Entretenir des communications claires avec le gestionnaire, à l’équipe et le client concernant la gestion des cas de patients;
Added 20 mins ago
OT
Principal Product Manager (AI)
Open Text Corporation
Richmond Hill, ON
- Other
…generation of AI in our Digital Fax offerings. The Principal Product Manager is responsible for definition and execution of the solution strategy, delivery of releases, and successfully…
Added 34 mins ago
B
Production Designer
BrandActive
Toronto, ON
- $52,500 to $78,500 CAD / year
- Contract
…Production Designer has a comprehensive understanding of creative development and production processes to ensure design intent is preserved throughout the project. This knowledge includes…
Added 50 mins ago
Senior Manager, Delivery Portfolio Management (OneStream)
Clearsulting
Canada
Serve as the Portfolio Lead across a portfolio of OneStream client engagements, providing oversight from project initiation through successful delivery while ensuring consistent quality,…

Lifemark Health Group

Program Manager, WSIB Programs, Ontario

Toronto, ON, Canada

$100,000 to $120,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 23, 2026
Experience: 7–10+ years of experience in program management, healthcare operations, or large-scale service delivery
Posting language: English
Posted: Oct 16, 2026

Original job description

Location: This role will be hybrid based out of Ontario and will involve travel to our locations and client sites.

Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employs over 5,000 highly trained clinicians, medical experts and team members in almost 400 locations coast-to-coast and continues to grow both organically as well as through acquisitions. With that growth, is a vision to be the most innovative healthcare providers in community rehabilitation, workplace health and wellness and medical assessment services. Lifemark was acquired by Loblaw Companies on May 10, 2022.

The Opportunity:

The Program Manager is accountable for the end-to-end delivery of Lifemark’s centralized operating model supporting the WSIB programs.

Reporting into the Senior Director, Channel Operations this role serves as the primary point of contact for WSIB, and the Ontario Workers’ Network, and is responsible for overseeing intake, triage, provider network performance, reporting, billing integrity, and service quality across a province-wide network of Lifemark clinics.

The successful candidate will lead a centralized coordination function that ensures injured workers are triaged, treated, and supported through return-to-work in a timely, consistent, and high-quality manner, aligned to defined service level expectations.

Programs you'll be accountable for: WSIB Specialized Care Program/Ontario Workers’ Network (OWN); WSIB Interdisciplinary Treatment Program of Care; WSIB Musculoskeletal Program of Care; WSIB Mild Traumatic Brain Injury Program of Care; Mental Health Program of Care

Key Responsibilities:

Client Leadership & Governance

Act as the primary interface with the WSIB & OWN for all operational matters
Lead regular governance activities including operational updates, Monthly and Quarterly Business Reviews
Provide proactive communication on program performance, risks, and system pressures
Manage issue escalation and resolution in collaboration with the client

Central Coordination Services (CCS) Operations

Oversee centralized intake, triage, and referral allocation across the province
Ensure workers are matched to appropriate providers based on clinical need, location, and capacity
Monitor and ensure adherence to service level agreements (SLAs), including clinical standards, access, reporting and turnaround times
Coordinate scheduling, rescheduling, and no-show management through centralized processes
Ensure seamless coordination across Lifemark clinics
Oversee onboarding, credentialing, and ongoing program management within clinics
Identify gaps in geographic or service coverage and implement mitigation strategies
Act as escalation point for provider performance issues and conflict resolution

Quality Assurance & Clinical Alignment

Ensure consistent application of quality assurance processes across all providers
Monitor adherence to clinical pathways, documentation standards, and reporting requirements
Partner with clinical leadership to address quality gaps and identify training needs
Drive consistency in service delivery across a multi-provider network

Data, Reporting & Business Intelligence

Oversee development and delivery of program reporting and performance dashboards
Monitor key performance indicators including return-to-work outcomes, service timelines, and provider performance
Analyze trends and translate data into actionable insights and recommendations
Ensure standardized data collection and reporting processes across all providers
Sharing and socializing data insights that inform clinics and leadership on status of the program

Financial Oversight (Billing & Block Model Integrity)

Oversee centralized invoicing and billing processes across all providers
Ensure accuracy and compliance with WSIB block funding requirements
Monitor financial trends, variances, and potential risks
Partner with internal finance teams to support audits, reconciliation, and reporting

Issue Resolution & Continuous Improvement

Act as the central escalation point for operational, clinical, and system-related issues
Lead root cause analysis and implement corrective actions
Identify opportunities to improve workflows, efficiency, and service delivery
Drive continuous improvement across the program based on performance insights

What we're looking for:

7–10+ years of experience in program management, healthcare operations, or large-scale service delivery
Experience managing multi-site or network-based service delivery models
Demonstrated experience with centralized operations, intake models, or care coordination systems
Proven ability to manage complex client relationships, preferably within insurance, WCB/WSIB, or public sector environments
Strong financial and operational acumen, including experience with reporting, billing, and performance management
Experience in rehabilitation, occupational health, or disability management is considered an asset

Core Competencies

Strong systems thinking and operational mindset
High level of ownership and accountability
Data-driven decision making and analytical capability
Ability to manage complexity and perform under pressure
Effective stakeholder management and communication skills

What Success Looks Like

Referrals are triaged and assigned efficiently across the network with minimal delays
Service level agreements are consistently met across all providers
The client has clear, timely, and actionable visibility into program performance
Billing processes are accurate, compliant, and transparent
Treatment clinics are aligned, high-performing, and accountable
Issues are identified and resolved proactively

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

Apply About employer

More about this job

Responsibilities

Lead end-to-end operations for Lifemark’s WSIB programs across Ontario, serving as the primary operational contact for WSIB and the Ontario Workers’ Network. Oversee intake, triage, provider performance, service quality, reporting, billing integrity, issue resolution, and continuous improvement across the clinic network.

Requirements

Requires 7–10+ years of experience in program management, healthcare operations, or large-scale service delivery, including experience with multi-site networks and centralized operations or care coordination. Candidates should bring strong client and stakeholder management, financial and operational acumen, and data-driven decision-making; rehabilitation, occupational health, or disability management experience is an asset.

Skills

Program Management
Healthcare Operations
Centralized Intake And Triage
Care Coordination
Multi-Site Service Delivery
Stakeholder Management
Provider Network Performance
Quality Assurance
Clinical Pathway Alignment
Data Analysis And Reporting
Performance Management
Billing And Financial Oversight
Issue Resolution
Continuous Improvement

Visa sponsorship

Not detected in the job text

Keywords

WSIB
Ontario Workers’ Network
Specialized Care Program
Interdisciplinary Treatment Program Of Care
Musculoskeletal Program Of Care
Mild Traumatic Brain Injury Program Of Care
Mental Health Program Of Care
Central Coordination Services
Intake
Triage
Referral Allocation
Care Coordination
Provider Network
Service Level Agreements
Return-To-Work
Clinical Pathways
Quality Assurance
Performance Dashboards
Key Performance Indicators
Program Reporting
Block Funding
Billing Integrity
Invoicing
Financial Reconciliation
Root Cause Analysis
Corrective Actions
Governance
Monthly Business Reviews
Quarterly Business Reviews
Rehabilitation

Report this job