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Added 3 mins ago
Warehouse Manager, Fleet and Facilities
Enercare
AB
Added 3 mins ago
A
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Lifemark Health Group

Reports Coordinator

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 11, 2026

Original job description

Reports Coordinator

Employment Type: Full-time/Permanent
Location Type: In-Person
Location: Unit 70, 2121 29 Street NE, Calgary, AB

Viewpoint is the leading provider of high quality, defensible independent medical assessments. We are Canada’s largest IME company, delivering timely access to an extensive network of over 1,700 experienced and well-credentialed medical, psychological, and allied health professionals in over 300 physical locations across the country. With this breadth of coverage, we maintain overall service quality, accuracy and consistency while catering to the geographical needs of our clients.

Our clients cross a diverse range of sectors, including life and health insurers, property and casualty insurers, the legal community, employers and government organizations. Our strength lies in the foundation of excellence in service delivery that we provide, as well as our ability to work in close partnerships with our customers and assessors.

As a Reports Coordinator at Viewpoint, you are a flexible team player who supports the administrative management of all single and multidisciplinary reports/documentation related to client assessment files. This role is essential for tracking and managing the flow of assessments reports, ensuring timely receipt, formatting, and documenting each step in ADMS to support smooth processing. A Reports Coordinator’s also handle final report preparation and delivery and maintain accurate records.

Key Responsibilities:

Follow up on outstanding reports with assessors and transcription, and document in computer tracking system
Monitor tracking system for reports due in and out on a daily basis, facilitate timely delivery
Document special cases and special handling of reports as appropriate
Document receipt of reports from assessors in system and ensure report statuses are advanced to ensure smooth transition through steps in process
Format reports, perform preliminary quality assurance checks, and then upload in preparation for detailed Quality Assurance reviews
Facilitate, follow up, and document report sharing amongst assessors for multidisciplinary assessments
Final formatting of reports to be sent to customer. Ensure copy of report appropriately filed in system and report metrics appropriately logged and tracked
Deliver report to customer via delivery method specified in Service Level Agreement

Preferred Qualifications:

Relevant post-secondary/community college education
3 years’ experience working in a Client Service or administrative position, ideally within the insurance/health care environment
Comprehensive computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
Effective verbal and written communication skills
Proven organizational and multi-tasking skills
Knowledge of medical terminology and medical transcription experience is a strong asset

Why choose Viewpoint?

Comprehensive and flexible health and dental choices with Flex benefits
Lifemark Employee Assistance Program
Shoppers Drug Mart Employee Discount (30%)
Employee Stock Purchase Plan (25%)
Paid vacation and Wellness days
Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
Goodlife Fitness Corporate Discount Gym Membership
Ongoing internal training and development with opportunities for mentorship
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
Nationally recognized brand with a strong digital presence

Thank you for your interest in joining our team! We appreciate the time and effort you’ve taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!

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More about this job

Responsibilities

The Reports Coordinator manages the flow of assessment reports by tracking, formatting, and performing quality assurance checks. They ensure timely delivery of documentation to clients while maintaining accurate records in the tracking system.

Requirements

Candidates should have a post-secondary education and at least 3 years of experience in a client service or administrative role, preferably within the insurance or healthcare sector. Proficiency in MS Office and strong organizational skills are required, with medical terminology knowledge considered a significant asset.

Skills

Administrative management
Report coordination
Quality assurance
Data entry
Medical terminology
Medical transcription
MS Office
Outlook
Adobe Acrobat
Communication skills
Organizational skills
Multi-tasking
Documentation
Client service

Benefits

Health insurance
Dental insurance
Employee assistance program
Employee discount
Employee stock purchase plan
Paid vacation
Wellness days
Continuing education allowance
Gym membership discount
Internal training and development

Visa sponsorship

Not detected in the job text

Keywords

Reports Coordinator
Independent medical assessments
Administrative management
Quality assurance
ADMS
Medical terminology
Medical transcription
Client service
Insurance
Healthcare
Documentation
MS Office
Outlook
Adobe Acrobat
Multidisciplinary reports
Service Level Agreement
Data tracking
Record keeping

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