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Added 13 mins ago
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Added 1 hour ago
Assistant Front Store Manager, Hourly Part Time Day
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Lifetimes Limited Partn

OFFICE MANAGER SALES SUPPORT, CONTRACT

Gravenhurst, ON, Canada

Pay: $50,000 to $54,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 29, 2026

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Applications open in a new tab.

Original job description

“How do you bring kindness to others every day?”

Join us in our journey of kindness where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

The Office Manager/Sales Support, Contract reports to the General Manager and provides courteous and efficient telephone, reception, and clerical support to all clients and assists with clerical duties in the Home, including human resources and associate files, while also supporting the home's sales efforts

Wage Rate

The starting annual salary is $50,000.

Vacancy

This is an existing vacancy.

Responsibilities:

Reviews and processes monthly Resident rent and service Invoices,
Receives and processes payments from Residents,
Assists with the processing of payroll under the direction of the General Manager
Prepares financial, Resident, and associate reports upon request,
Maintains Resident and associate administrative files,
Is aware of and respects and promotes the Residents’ Bill of Rights,
Adheres to the policies of the community and understands the requirements of the Retirement Homes Act,
Processes Resident move-ins, discharges, and temporary absences on appropriate forms and lists,
Answers questions from Residents and visitors,
Supports the home's sales efforts through community outreach
Conducts tours with prospective residents and families, and manages incoming sales inquiries
Maintains and manages the CRM
Plans, promotes, and implements marketing initiatives including community events and social activities.
Promotes the vision, mission, values, legislation, and standards of the community,
Processes new associates through the payroll and benefits systems,
Responsible for reception functions including receiving all guests, answering the phone, maintaining visitor log, etc.,
Any and all other tasks as assigned.

Qualifications:

Excellent communication skills, both verbal and written,
Excellent computer skills, including proficiency in Google Suites,
Experienced in dealing with seniors (2 – 5 years),
Skilled in conflict management techniques,
Is familiar with the provisions of the following legislation: Employment Standards Act, Workers’ Compensation Act, Public Health Act, Residential Tenancies Act, Retirement Homes Act, Occupational Health & Safety Act,
Proficient in Microsoft Office, financial systems and billing,
Ability to work from the heart and make others smile,
Ability to listen and respect others' points of view even if you disagree,
Clear vulnerable sector screening (w/ in last 6 months), recent TB test results (w/ in last 6 months) or Chest X-ray (w/ in last 1 yr), and two supervisory references are required
Must have a valid drivers licence.

What do we offer you?

Competitive wages
Support for personal and professional growth
Employee benefits
Employee and Family Assistance Program
Matching RRSP contribution

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people.

We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process please contact the hiring manager.

Apply About employer

More about this job

Responsibilities

The Office Manager/Sales Support provides clerical, reception, and payroll assistance while supporting the home's sales efforts through community outreach and tours. They are responsible for maintaining resident files, processing invoices, and managing the CRM to support marketing initiatives.

Requirements

Candidates must have 2-5 years of experience working with seniors and proficiency in Google Suites and Microsoft Office. A valid driver's license and the ability to pass a vulnerable sector screening and health testing are required.

Skills

Office management
Sales support
Payroll processing
Billing
Customer service
Conflict management
Google Suites
Microsoft Office
Financial reporting
CRM management
Community outreach
Administrative support
Communication skills
Data entry

Benefits

Competitive wages
Support for personal and professional growth
Employee benefits
Employee and Family Assistance Program
Matching RRSP contribution

Visa sponsorship

Not detected in the job text

Keywords

Office Manager
Sales Support
Payroll
Billing
CRM
Retirement Homes Act
Employment Standards Act
Occupational Health & Safety Act
Resident Services
Community Outreach
Reception
Administrative Files
Financial Systems
Marketing Initiatives
Conflict Management
Google Suites
Microsoft Office
Vulnerable Sector Screening
Senior Care

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