Jobs in Canada

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Added 7 days ago
RC
IT - Security Specialist V
Randstad Canada
Toronto, ON
- $91.49 to $99.1 CAD / hour
Added 7 days ago
P-
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PHSA - Provincial Health Services Authority
Vancouver, BC
- $40.19 to $50.2 CAD / hour
Access and leverage technology (including laptops, tablets and handheld devices), applicable software and related applications as required to provide support to children, youth and families.
Added 7 days ago
Software Developer
GuruLink
Toronto, ON
Must Have Skills:
Added 7 days ago
Senior Dimensional Engineer, Product Development
GuruLink
Toronto, ON
Must Have Skills:
Added 7 days ago
Microsoft Technology Specialist (Canada Public Sector)
Softchoice
Vancouver, BC · Toronto, ON
…outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and…
Added 7 days ago
Strategic Customer Success Manager, Global Accounts
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Mississauga, ON
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Added 7 days ago
Production Welder
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Burnaby, BC
Added 7 days ago
R
Customer Experience & Dispatch Specialist
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- $18.36 CAD / hour
Customer Experience team: evening shift, 2:30 p.m · Dispatch team: day shift, 9:30 a.m
Added 7 days ago
Managing Director
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Added 7 days ago
Software Developer III, AI/ML GenAI, Google Ads
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Added 7 days ago
Casual Trainer/Responder
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Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint, presentation software, learning management systems, and other technology platforms to enhance…
Added 7 days ago
Casual Trainer/Responder
Canadian Red Cross Society, The
Canada
Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint, presentation software, learning management systems, and other technology platforms to enhance…
Added 7 days ago
Senior Software Engineer, Real-Time Systems
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Group Benefits Adjudicator
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Must have a minimum of 3 years in an insurance company claims adjudication role
Added 7 days ago
KH
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Kingston, ON
- $53.22 to $58.98 CAD / hour
Added 7 days ago
CO
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- $36.72 to $39.72 CAD / hour
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Fleet Supervisor - BC Region
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SWIFT Escalation Engineering Team Lead
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…innovation in access control, visitor management, and intrusion software. Our solutions are trusted by organizations in over 25 countries, delivering smarter, more adaptable, and…
Added 7 days ago
IG
Application Security Analyst
Insight Global
Toronto, ON
- From $60 CAD / hour
- Previous software development experience with one or more of:
Added 7 days ago
Retail Experience Lead
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Edmonton, AB
Ability to learn and adapt to sales software quickly.
Added 7 days ago
Executive Assistant
Randstad Canada
Laval, QC
Utilize CRM software (such as Salesforce) to log interactions, manage client databases, and ensure sales pipeline accuracy.

LifeVoxel.AI

Application Support and Implementation Specialist

Toronto, ON, Canada

Apply on app.trinethire.com About employer

Applications open in a new tab.

Job details

Posting language: English

Original job description

Company Description

Lifevoxel AI’s mission is to provide critical patient-centric delivery of care using intuitive, diagnostic and instantly accessible visualizations over the Internet. Reduce costs for providers, and provide substantial return for stakeholders. All in a capital-efficient manner.

Our focus and vision is to be the de facto platform for medical imaging applications. Our value is “ Commitment to Innovation and Excellence”. We are focused on delivering a better than best-in-class medical imaging platform which is in the market today which we can truly address patient outcome and bring cost-efficiency for “real”.

We are headquartered in San Diego, California and opening our Toronto, Canada office and recruiting Application and Implementation Support Specialists for our Toronto office. The Application and Implementation Support Specialists will be supporting our client base in USA and Canada. To learn more about Lifevoxel visit www.lifevoxe.com.

Job Description

The Application & Implementation Support Specialists will be responsible for delivering a range of support and technical services, support and expertise to Lifevoxel’s new and existing clients. This includes working with project management and delivery team to ensure successful project implementation, delivery and support to clients. The Application and Implementation Support Specialist will configure, implement, train and execute final installations/testing of the clients’ sites and then provide “Go-Live” support. The Application and Implementation support specialists will take client calls for support , triage the issues, resolve issues and work with other senior resources for level 3 support.

Duties/Responsibilities:

Configure, test and troubleshoot most of Lifevoxel’s solutions.

Assist clients and other internal teams with configuration of software and testing sessions.
Provide end user training.
Identify and execute opportunities to optimize the client’s overall workflows
Support the customer as they begin using the new products during and occasionally after the implementation of a project.
Identify and help solve issues reported by clients

Liaise with client’s other project vendors, network/IT staff on issues caused by dependencies.
Liaise with R&D team to resolve level 3 support requests
Run all necessary sanity checks or implementation checks for projects.
Help in User Acceptance Test with the clients
Potentially be involved in some hardware setup/testing or verifications.

Assist and support full Software upgrades remotely by assisting in the testing and troubleshooting of the test and production environment

Qualifications

Preferably Bachelor’s degree in Engineering, Computer Science,
Experience with radiology Imaging software (RIS-PACS) or equivalent experience in DICOM protocols and HL7

Direct experience in a customer facing role with demonstrated ability to gather complex customer requirements and managing support calls
Strong technical aptitude and a quick learner with the ability to understand clinical radiology workflow
Excellent analytical, research, organizational and planning skills
Excellent teamwork skills, and the ability to develop and maintain internal and external relationships
Proven ability to influence cross-functional teams

Exceptional communication, influencing and presentation skills
Proven experience in definition and launching of multiple products
This position may require travel, mainly in North America

This job description may not be inclusive of all assigned duties and the scope of the job may change as necessitated by business demands.

Compensation

Lifevoxel offers a great work environment, professional development, challenging careers, and competitive compensation. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

This position is for the those who are legally authorized to work in the Canada and working remotely is also an option.

Apply for this job by emailing your resume to [email protected]

Apply on app.trinethire.com About employer

More about this job

Responsibilities

The Application and Implementation Support Specialist will configure, test and troubleshoot LifeVoxel's solutions, train end users and support clients through go-live. They will also take support calls, triage and resolve issues, and escalate level 3 requests to the R&D team.

Requirements

Candidates need a bachelor's degree in engineering or computer science preferred, plus experience with RIS-PACS or DICOM and HL7. Customer-facing experience, strong technical aptitude, and excellent communication and analytical skills are also required.

Skills

DICOM
HL7
RIS-PACS
Medical imaging software
Software configuration
Software testing
Troubleshooting
Technical support
Level 3 support escalation
End user training
User acceptance testing
Workflow optimization
Hardware setup and verification
Remote software upgrade support
Customer requirements gathering
Stakeholder liaison
Cross-functional collaboration
Project implementation
Analytical thinking
Communication and presentation

Benefits

Professional development

Keywords

DICOM
HL7
RIS-PACS
PACS
radiology imaging software
medical imaging
implementation specialist
application support
technical support
customer support
software configuration
user acceptance testing
go-live support
software upgrades
healthcare IT
remote work

Seniority

Entry level

Tools

RIS-PACS
DICOM
HL7

Languages

English

Fields of study

Engineering
Computer Science

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Work requirements

Jobs in Canada