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Added 9 mins ago
PH
Operations Coordinator, Advancing Health
Providence Healthcare
Vancouver, BC
- Temporary
Graduation from a recognized Diploma in Business Administration, Office Administration, Public Administration, Human Resources, or a related field.
Added 9 mins ago
CC
Retail Shift Leader
Canna Cabana
Winnipeg, MB · Portage, Winnipeg, MB
- Full-time
Live the culture: be the industry leader in delivering a knowledgeable, genuine, and exceptional customer experience.
Added 25 mins ago
A
Représentant(e) des ventes, nouvelles affaires - Marché intermédiaire/Mid-Market Account Executive - New Business
ADP
Montreal, QC
- Full-time
Added 25 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Maintain requirements traceability from initial business need through design, development, testing, and implementation.
Added 25 mins ago
UC
Maintenance Technician I
UniFirst Corporation
Calgary, AB
- Full-time
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations…
Added 25 mins ago
BH
Department Head – Business (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
Basic*: Intermediate and Senior Divisions – Business Studies
Added 25 mins ago
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Department Head – Business (1.0 FTE) - Assumption College School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
Basic*: Intermediate and Senior Divisions – Business Studies
Added 25 mins ago
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Plumber Journeyperson UA46
BGIS
Toronto, ON
- Full-time
Mentoring skills required to support lower level technicians development
Added 25 mins ago
CI
Quality Engineering Technician - 12-month Contract
CpK Interior Products Inc.
Port Hope, ON
- $60,000 to $80,000 CAD / year
- Contract
…One suppliers seamlessly and successfully. CpK is an industry leader recognized for quality, innovation, and professional…
Added 25 mins ago
GC
Senior Consultant (Nationwide Position)
GEI Consultants, Inc.
Markham, ON
- Full-time
Successful Seller-Doer with strong client relationships and business development capability.
Added 25 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 25 mins ago
WC
Senior Manager, Benefits and Wellbeing
Walmart Canada
Mississauga, ON
- Full-time
…conducting research, applying best practices, and supporting the development of processes that enhance efficiency and…
Added 25 mins ago
TE
District Manager - Calgary
TK Elevator
Calgary, AB
- Full-time
…future leaders. Implement targeted strategies to accelerate the development of high-potential employees and address underperformance, ensuring sustained organizational…
Added 54 mins ago
GE
District Manager - Industrial & Vacuum Services
GFL Environmental Inc.
Surrey, BC
- Full-time
…field personnel management. Serving as a hands-on operational leader, the District Manager drives sales, key account relationships, and cost controls to ensure profitable performance. This…
Added 54 mins ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 54 mins ago
T
PIA Client Service Associate
TD
Burlington, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 54 mins ago
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Specialist Drilling Engineer
Suncor Energy
Calgary, AB
- Full-time
When you join Suncor, you become part of a company that has built a solid foundation for both business and employee success. We are a place where talented people thrive. As part of our…
Added 54 mins ago
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SMP - Contract Specialist – Major Projects
Canadian Natural
Calgary, AB
- Full-time
Industry Leader: We commenced business in 1989 with a handful of employees and modest production, but today we employ more than 10,000 people and produce over 1 million BOE/d.
Added 54 mins ago
D
Solutions Architect
dentsu
Calgary, AB
- Full-time
Support business development efforts through solution positioning and technical storytelling
Added 54 mins ago
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Associate Dentist - Tuscany Dental Centre
dentalcorp
Victoria, BC · Tuscany Dental Centre
- Part-time
Path to Partnership: dentalcorp provides a clear path to practice leadership for Associates who wish to move beyond their clinical role and become the business leader of a practice.
Added 54 mins ago
BG
Sr. Director, Financial Planning & Analysis
Boyd Group Services
Winnipeg, MB
- Full-time
…Senior Vice President, Financial Planning & Analysis, this leader serves as a key financial advisor to senior leadership, providing the analysis, insights, and recommendations needed to…
Added 1 hour ago
Director - Global Sales and Business Development
L3Harris Technologies
ON · Waterdown, ON
This critical leadership role reports to the Targeting & Sensor Systems (TSS) Business Development Sector Leader and partners closely with the Vice President and General Manager of WESCAM.…
Added 1 hour ago
New York Fries - Supervisor
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Follow all New York Fries standards, outlined by the Store Manager, Regional Business Development Manager and New York Fries Executive team
Added 1 hour ago
Assistant General Manager
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Oakville, ON
Be responsible for timely progress through the Restaurant Leader Certification Program, taking on additional responsibilities as learning and skill enhancements occur
Added 1 hour ago
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Accounts Payable Manager (15 month term)
Stantec
Edmonton, AB
- Full-time
…objectives. This role is accountable for employee engagement, talent development, operational excellence, process optimization, risk management, and stakeholder satisfaction. The Manager…

LifeWorks

Health and Welfare Implementation Manager

Toronto, ON, Canada

Salary Range: $85,000 - $100,000 · Full-time

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Applications open in a new tab.

Job details

Pay: Salary Range: $85,000 - $100,000
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we'll accomplish together

Every benefits program we implement starts with a team that turns client goals into working technology. As Implementation Manager, you'll lead a team of implementation consultants and analysts delivering client projects across the US and Canada, partnering closely with the Project Manager and Service Delivery team. You'll set the pace, the priorities, and the standard for quality, and you'll be the one who spots the process improvement that makes the next implementation run smoother for everyone.

We embrace diversity of backgrounds, experiences, and thought. If you need an accommodation during the recruitment process, let us know and we'll work with you.

What you'll do

Lead the delivery of high-quality implementations and ongoing production support for client projects.
Give day-to-day direction to a team of implementation consultants and analysts, building a high-performing team through coaching, performance management, and talent development.
Plan schedules, allocate team resources based on project demand, and send a weekly internal status that keeps the team aligned and expectations clear.
Build strong relationships across multiple clients, defining success criteria that support a positive, long-term partnership.
Spot risks to client satisfaction early and build a plan to address them before they grow.
Track scope closely: identify change control requests, keep Service Delivery informed of scope changes, and keep the Technical Design Document current as requirements evolve.
Understand the benefits administration landscape well enough to guide clients on how technology supports their business, troubleshoot basic processing issues, and know when to bring in help for complex ones.
Know when a client needs to hear a difficult message, and deliver it in a way that protects the relationship.
Champion product improvements by submitting enhancement requests and issues on time and identifying changes that create real value for clients.
Make sure every implementation hand-off includes complete, up-to-date documentation.

What you bring

Must-haves

5+ years of software implementation experience, including work in the benefits, HR, or payroll industry
2+ years of client management experience, managing relationships across multiple clients
Solid understanding of the Software Development Life Cycle and parameterized configuration
Solid understanding of the Health & Welfare and/or insurance industry
Experience with SQL
Excellent written and verbal communication skills, with experience presenting to management
Ability to positively influence and persuade
Excellent analytical, problem-solving, and creative-thinking skills
Exceptional customer focus, strong professional acumen, and a demonstrated aptitude for technology
Ability to multi-task in a challenging, fast-paced environment, and to be reliable, consistent, flexible, and adaptable

Nice to have

Familiarity with benefits administration and the implementation challenges it creates
Experience troubleshooting basic code issues
Experience coaching or developing implementation team members

Salary Range: $85,000 - $100,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS Health offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…

Job Type: This is for a current vacancy.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Apply About employer

More about this job

Responsibilities

Lead a team of implementation consultants and analysts to deliver high-quality client projects while managing schedules and resources. Build strong client relationships, identify process improvements, and ensure technical documentation remains accurate throughout the implementation lifecycle.

Requirements

Requires 5+ years of software implementation experience in the benefits, HR, or payroll industry and 2+ years of client management experience. Candidates must possess a solid understanding of the Software Development Life Cycle, SQL, and the Health & Welfare insurance landscape.

Skills

Software implementation
Benefits administration
Client management
Project management
Team leadership
Performance management
SQL
Process improvement
Analytical skills
Problem-solving
Communication skills
Technical design
Risk management
Change control

Benefits

Competitive salary
Bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan
Company matched pension
Career growth opportunities
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Software implementation
Benefits administration
HR
Payroll
Client management
Project management
SQL
Health & Welfare
Insurance
Process improvement
Technical design
Change control
Performance management
Talent development
Data center
Security screening
Consulting
Implementation consultants
Service delivery

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