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Added 2 mins ago
CI
Human Resources Generalist
CpK Interior Products Inc.
Windsor, ON
- $60,000 to $80,000 CAD / year
- Full-time
…materials processing, tooling, moulding, assembly, sequencing, delivery, and logistics, or any combination of these services. Our flexible, integrated capabilities allow us to meet the…
Added 2 mins ago
EC
Strategic Development Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Hamilton, ON
- $50,000 to $55,000 CAD / year
- Full-time
Our purpose is to help build stronger communities by delivering the products, expertise, and service that support critical systems in residential, commercial, industrial, and infrastructure…
Added 2 mins ago
CO
Project Manager - AI Building and Zoning Review
City of Niagara Falls
Niagara Falls, ON
- $54.58 to $68.22 CAD / hour
- Contract
This position serves as the project lead responsible for implementing an Artificial Intelligence (AI) solution to modernize the building and zoning application process. The role acts as a…
Added 2 mins ago
IC
Trade Compliance & Logistics Manager
IDEX Corporation
Waterloo, ON
- Full-time
· Lead relationships with freight forwarders, customs brokers, and logistics service providers.
Added 2 mins ago
Project Manager
The Canada Life Assurance Company
Toronto, ON
…and transformation. This role reports to the Manager, Project Delivery, within the Workplace Benefits & Retirement…
Added 2 mins ago
Sr Project Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…and transformation. This role reports to the Manager, Project Delivery, within the Workplace Benefits & Retirement…
Added 32 mins ago
RD
Senior Project Manager
Randstad Digital
Aurora, ON
- Contract
…approvals for an enterprise-wide modernization program. You will lead the delivery and cutover across four primary…
Added 1 hour ago
AA
Collision Estimator/Repair Planner (Scarborough Center)
Assured Automotive
Toronto, ON · Scarborough, ON
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 1 hour ago
PC
Director, Operations
Provincial Credit Union
Charlottetown, PE
- Full-time
…leads key initiatives and strengthens processes, systems and service delivery. The role also provides leadership and development to departmental managers, supporting accountability,…
Added 1 hour ago
PC
Director, Member Experience
Provincial Credit Union
Charlottetown, PE
- Full-time
Significant leadership experience in financial services, member/customer experience, service delivery or a related field.
Added 2 hours ago
PC
Financial Advice Manager
Provincial Credit Union
Charlottetown, PE
- Full-time
Lead Financial Service Officer onboarding and training, developing learning resources and programs that build the knowledge and skills required to provide effective financial advice.
Added 2 hours ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Oversee the day-to-day operations of the Scheduling Department, ensuring timely, accurate, and consistent service delivery.
Added 2 hours ago
E
Senior Policy Advisor
E3G
Toronto, ON
- $82,156 to $87,156 CAD / year
- Full-time
Project manage coal transition partnerships: Lead the day-to-day project management of a portfolio of coal transition partnerships with countries and businesses. Ensure alignment on…
Added 2 hours ago
K
Consultant, Cybersecurity
KPMG
Calgary, AB
- Full-time
…enabling our clients' cyber transformation journey through service delivery leadership, advisory, and…
Added 2 hours ago
M
Dynamics 365 CRM Solution Engineer
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Lead customer envisioning workshops, whiteboard design sessions, and executive-level technical demonstrations across the Dynamics 365 portfolio, including Sales, Customer Service, Contact…
Added 3 hours ago
NB
LEAD PYTHON DEVELOPER – IT TREASURY PLATFORMS
National Bank of Canada
Montreal, QC
- Full-time
A career as a Lead Python Chief Principal Developer in the Treasury IT team at National Bank means acting as a hands-on technical leader for modern technology platforms. This job allows you…
Added 3 hours ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Toronto, ON · Montreal, QC
…test, deploy, and adoption, working closely with clients and delivery teams to translate business needs into scalable Salesforce…
Added 3 hours ago
NR
Program Specialist
Niagara Region
ON · Niagara, ON
- Full-time
Lead and deliver complex strategic projects (including planning, implementation, and evaluation) aligned with departmental and organizational priorities, ensuring successful project…
Added 3 hours ago
SP
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
Lead end-to-end customer migration engagements - owning technical delivery, project health, and successful go-live outcomes.
Added 4 hours ago
U
Seasonal Delivery Helper - Kamloops
UPS
Kamloops, BC
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 4 hours ago
U
Seasonal Delivery Helper - Kamloops
UPS
Kamloops, BC
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 5 hours ago
JG
Marketing Business Development Manager
Jupiter Global Bio-Research Inc.
AB · Edmonton, AB
- Full-time
…with client needs. Day-to-day tasks involve prospecting and lead generation, attending industry events, preparing proposals and presentations, negotiating contracts, and tracking…
Added 5 hours ago
MM
Customer Success Manager - Measure Marketing
Measure Marketing Results Inc.
Remote, Canada
- Full-time
- Remote
Read paid search performance in Google Ads and Microsoft Ads, including spend, CPC, conversions and cost per lead, and flag when budget isn't turning into pipeline.
Added 6 hours ago
TT
Director, Planning, Procurement & Inventory
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
· Direct tactical procurement and inventory governance. Lead tactical buying, supplier-delivery performance, purchasing master data, inventory strategy, service-level policy, E&O…
Added 7 hours ago
PJ
Personal Training Manager (Multi- Campus)
Prosserman JCC
Maple, ON
- $65,000 to $75,000 CAD / year
- Full-time
Build and lead a high-performing team focused on accountability, collaboration, professional development, and exceptional service.

LifeWorks

Health and Welfare Implementation Manager

Toronto, ON, Canada

Salary Range: $85,000 - $100,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $85,000 - $100,000
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we'll accomplish together

Every benefits program we implement starts with a team that turns client goals into working technology. As Implementation Manager, you'll lead a team of implementation consultants and analysts delivering client projects across the US and Canada, partnering closely with the Project Manager and Service Delivery team. You'll set the pace, the priorities, and the standard for quality, and you'll be the one who spots the process improvement that makes the next implementation run smoother for everyone.

We embrace diversity of backgrounds, experiences, and thought. If you need an accommodation during the recruitment process, let us know and we'll work with you.

What you'll do

Lead the delivery of high-quality implementations and ongoing production support for client projects.
Give day-to-day direction to a team of implementation consultants and analysts, building a high-performing team through coaching, performance management, and talent development.
Plan schedules, allocate team resources based on project demand, and send a weekly internal status that keeps the team aligned and expectations clear.
Build strong relationships across multiple clients, defining success criteria that support a positive, long-term partnership.
Spot risks to client satisfaction early and build a plan to address them before they grow.
Track scope closely: identify change control requests, keep Service Delivery informed of scope changes, and keep the Technical Design Document current as requirements evolve.
Understand the benefits administration landscape well enough to guide clients on how technology supports their business, troubleshoot basic processing issues, and know when to bring in help for complex ones.
Know when a client needs to hear a difficult message, and deliver it in a way that protects the relationship.
Champion product improvements by submitting enhancement requests and issues on time and identifying changes that create real value for clients.
Make sure every implementation hand-off includes complete, up-to-date documentation.

What you bring

Must-haves

5+ years of software implementation experience, including work in the benefits, HR, or payroll industry
2+ years of client management experience, managing relationships across multiple clients
Solid understanding of the Software Development Life Cycle and parameterized configuration
Solid understanding of the Health & Welfare and/or insurance industry
Experience with SQL
Excellent written and verbal communication skills, with experience presenting to management
Ability to positively influence and persuade
Excellent analytical, problem-solving, and creative-thinking skills
Exceptional customer focus, strong professional acumen, and a demonstrated aptitude for technology
Ability to multi-task in a challenging, fast-paced environment, and to be reliable, consistent, flexible, and adaptable

Nice to have

Familiarity with benefits administration and the implementation challenges it creates
Experience troubleshooting basic code issues
Experience coaching or developing implementation team members

Salary Range: $85,000 - $100,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS Health offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…

Job Type: This is for a current vacancy.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Apply About employer

More about this job

Responsibilities

Lead a team of implementation consultants and analysts to deliver high-quality client projects while managing schedules and resources. Build strong client relationships, identify process improvements, and ensure technical documentation remains accurate throughout the implementation lifecycle.

Requirements

Requires 5+ years of software implementation experience in the benefits, HR, or payroll industry and 2+ years of client management experience. Candidates must possess a solid understanding of the Software Development Life Cycle, SQL, and the Health & Welfare insurance landscape.

Skills

Software implementation
Benefits administration
Client management
Project management
Team leadership
Performance management
SQL
Process improvement
Analytical skills
Problem-solving
Communication skills
Technical design
Risk management
Change control

Benefits

Competitive salary
Bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan
Company matched pension
Career growth opportunities
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Software implementation
Benefits administration
HR
Payroll
Client management
Project management
SQL
Health & Welfare
Insurance
Process improvement
Technical design
Change control
Performance management
Talent development
Data center
Security screening
Consulting
Implementation consultants
Service delivery

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