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Added 6 mins ago
CC
Greeting Card Merchandiser
Carlton Cards
Dauphin, MB
- Part-time
…returned product and other tasks as communicated by your Field…
Added 21 mins ago
N
Edmonton, AB In-Person Hiring Event - The North West Company (November 4, 2026)
Northern/NorthMart
AB · Greater Edmonton Metropolitan Area
- Full-time
✅ Looking for: 1–2 years of experience managing a team of at least 3- 5 people
Added 36 mins ago
HC
Manager, Operations & Technology
Hotels Canada
Ottawa, ON
- Full-time
As Manager, Operations & Technology, you will manage and coordinate a broad portfolio that includes operations, technology, human resources administration, risk management, and…
Added 36 mins ago
TT
Manufacturing Operations Manager
Tallman Technologies Inc.
Burlington, ON
- Full-time
We are looking for an experienced Manufacturing Operations Manager to take ownership of our day-to-day production operations and help us improve how our manufacturing business runs.
Added 36 mins ago
I
Manager, Product Manufacturing
Inertia
Toronto, ON
- Full-time
We are looking for an engineer with deep manufacturing process knowledge and strong project and people leadership to lead new product manufacturing at Inertia. You will take products from…
Added 36 mins ago
LO
Warehouse Associate Full-time
Lowe OPCO Inc
Edmonton, AB
- Full-time
Our warehouse prep centre brings together people from different backgrounds and experiences. We enjoy a laugh, celebrate milestones, and take our goals seriously. Whether you’re starting…
Added 36 mins ago
I
Product Development Engineer / Design Engineer – Mechanical
Inertia
Toronto, ON
- Full-time
…before. While technical strength is essential, project and people leadership skills are also critical to success in this…
Added 36 mins ago
I
Product Development / Design Engineer – Mechatronics
Inertia
Toronto, ON
- Full-time
…before. While technical strength is essential, project and people leadership skills are also critical to success in this…
Added 36 mins ago
I
Product Development Team Lead
Inertia
Toronto, ON
- Full-time
Added 36 mins ago
General Manager
Hollywood Bowl Group
Toronto, ON
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business?
Added 36 mins ago
General Manager
Hollywood Bowl Group
Waterloo, ON
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business?
Added 52 mins ago
Ground Equipment Technician
Snowbird Aviation Services
Saskatoon, SK
Under the direction of the general manager, the Ground Service Equipment Technician supports the maintenance and ground services departments and is responsible for utilizing appropriate…
Added 52 mins ago
Facilities Coordinator
Snowbird Aviation Services
Saskatoon, SK
…Under the direction of Snowbird Aviation Services' General Manager, this role also coordinates major facility projects from planning through…
Added 52 mins ago
TW
Manager, Wealth Advice and Planning
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for a high performing, results driven leader to come on board as our Manager, Wealth Advice and Planning. In this role, you will play a key role in providing leadership,…
Added 52 mins ago
TW
Area Manager, Agriculture
Thrive Wealth Management
Moose Jaw, SK · Regina, SK
- Full-time
We’re looking for an engaging, growth-oriented leader with a member-first approach to come on board as our Area Manager, Agriculture in Regina or Moose Jaw, Saskatchewan. As the Area…
Added 52 mins ago
TW
Team Lead or Manager, Core Banking Integration
Thrive Wealth Management
Regina, SK
- Full-time
…banking experience to come on board as our temporary Team Lead or Manager, Core Banking Integration, for up to a 12-month…
Added 52 mins ago
TW
Branch Manager
Thrive Wealth Management
Saskatoon, SK
- Full-time
Experience as a people manager and the ability to engage your team
Added 52 mins ago
TW
Manager, Wealth Advice and Planning
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for a high performing, results driven leader to come on board as our Manager, Wealth Advice and Planning. In this role, you will play a key role in providing leadership,…
Added 52 mins ago
TW
Manager, Treasury Risk
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for a strategic, collaborative, and proactive leader to come on board as our Manager, Treasury Risk. In this role, you’ll provide leadership and subject matter expertise over…
Added 52 mins ago
TW
Manager, Mortgage Specialty Services
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for an inspiring, results driven leader to come on board as our Manager, Mortgage Specialty Services. In this role, you’ll provide leadership to the mobile mortgage services…
Added 52 mins ago
CC
Manager, Learning & Development
Compass Canada
ON · Mississauga, ON
- Full-time
We’re looking for a Manager, Learning & Development to help build the foundation of how we onboard, develop and grow talent, while modernizing how learning drives capability across our…
Added 52 mins ago
TW
Manager, Financial Services
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for a dynamic leader who loves to coach and help others succeed to come on board as a Manager, Financial Services (MFS) in Regina.
Added 52 mins ago
TW
Program Manager
Thrive Wealth Management
Regina, SK
- Full-time
We are looking for a dynamic, collaborative, and motivated person to join us as Program Manager for the AGTECH ACCELERATOR at our College Avenue location in Regina, Saskatchewan. In this…
Added 52 mins ago
CC
Treasury Manager - Corporate
Compass Canada
London, ON
- Full-time
Compass Group Canada is looking for a Corporate Treasury Manager to lead the day-to-day delivery, control and continuous improvement of corporate treasury operations. This role is ideal for…
Added 52 mins ago
TW
Wealth Compliance Officer
Thrive Wealth Management
Regina, SK
- Full-time
You're a detail-oriented and trusted partner who balances strong compliance knowledge with a practical, people-focused approach. You build authentic relationships, communicate clearly, and…

LifeWorks

Health and Welfare Implementation Manager

Toronto, ON, Canada

Salary Range: $85,000 - $100,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $85,000 - $100,000
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we'll accomplish together

Every benefits program we implement starts with a team that turns client goals into working technology. As Implementation Manager, you'll lead a team of implementation consultants and analysts delivering client projects across the US and Canada, partnering closely with the Project Manager and Service Delivery team. You'll set the pace, the priorities, and the standard for quality, and you'll be the one who spots the process improvement that makes the next implementation run smoother for everyone.

We embrace diversity of backgrounds, experiences, and thought. If you need an accommodation during the recruitment process, let us know and we'll work with you.

What you'll do

Lead the delivery of high-quality implementations and ongoing production support for client projects.
Give day-to-day direction to a team of implementation consultants and analysts, building a high-performing team through coaching, performance management, and talent development.
Plan schedules, allocate team resources based on project demand, and send a weekly internal status that keeps the team aligned and expectations clear.
Build strong relationships across multiple clients, defining success criteria that support a positive, long-term partnership.
Spot risks to client satisfaction early and build a plan to address them before they grow.
Track scope closely: identify change control requests, keep Service Delivery informed of scope changes, and keep the Technical Design Document current as requirements evolve.
Understand the benefits administration landscape well enough to guide clients on how technology supports their business, troubleshoot basic processing issues, and know when to bring in help for complex ones.
Know when a client needs to hear a difficult message, and deliver it in a way that protects the relationship.
Champion product improvements by submitting enhancement requests and issues on time and identifying changes that create real value for clients.
Make sure every implementation hand-off includes complete, up-to-date documentation.

What you bring

Must-haves

5+ years of software implementation experience, including work in the benefits, HR, or payroll industry
2+ years of client management experience, managing relationships across multiple clients
Solid understanding of the Software Development Life Cycle and parameterized configuration
Solid understanding of the Health & Welfare and/or insurance industry
Experience with SQL
Excellent written and verbal communication skills, with experience presenting to management
Ability to positively influence and persuade
Excellent analytical, problem-solving, and creative-thinking skills
Exceptional customer focus, strong professional acumen, and a demonstrated aptitude for technology
Ability to multi-task in a challenging, fast-paced environment, and to be reliable, consistent, flexible, and adaptable

Nice to have

Familiarity with benefits administration and the implementation challenges it creates
Experience troubleshooting basic code issues
Experience coaching or developing implementation team members

Salary Range: $85,000 - $100,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS Health offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…

Job Type: This is for a current vacancy.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Apply About employer

More about this job

Responsibilities

Lead a team of implementation consultants and analysts to deliver high-quality client projects while managing schedules and resources. Build strong client relationships, identify process improvements, and ensure technical documentation remains accurate throughout the implementation lifecycle.

Requirements

Requires 5+ years of software implementation experience in the benefits, HR, or payroll industry and 2+ years of client management experience. Candidates must possess a solid understanding of the Software Development Life Cycle, SQL, and the Health & Welfare insurance landscape.

Skills

Software implementation
Benefits administration
Client management
Project management
Team leadership
Performance management
SQL
Process improvement
Analytical skills
Problem-solving
Communication skills
Technical design
Risk management
Change control

Benefits

Competitive salary
Bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan
Company matched pension
Career growth opportunities
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Software implementation
Benefits administration
HR
Payroll
Client management
Project management
SQL
Health & Welfare
Insurance
Process improvement
Technical design
Change control
Performance management
Talent development
Data center
Security screening
Consulting
Implementation consultants
Service delivery

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