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Added 7 mins ago
WM
Industrial Maintenance Technician/Millwright, Afternoon Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in…
Added 7 mins ago
BB
Retail Sales Associate (Full Time)
Best Buy Canada
Lloydminster, SK
- Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 7 mins ago
BB
Associé(e) principal(e) aux ventes - Mobile / Senior Mobile Sales Associate
Best Buy Canada
Montreal, QC
- Full-time
Grow your career in similar roles (sr. admin specialist, sr. product process specialist, sr. fulfillment specialist) or development roles (team lead, assistant store leader, store leader).
Added 7 mins ago
A
Information Technology - Senior Technical Product Manager/Product Manager, Omni Technology
Aritzia
Vancouver, BC
- Full-time
…connected experiences across every channel. As the Senior Technical Product Manager / Technical Product Manager, you will support with shaping and delivering on the order management…
Added 7 mins ago
A
Impact - Senior Manager/Manager, Climate Action
Aritzia
Vancouver, BC
- Full-time
Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career…
Added 7 mins ago
SI
Business Development Representative
Sumble Inc
Remote, Canada
- Full-time
- Remote
…department. Now we're building the outbound engine to match the product, and you will be a foundational part of it, paired directly with an Account…
Added 7 mins ago
M
Senior Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Lead the technical design and implementation of complex backend and mainframe solutions.
Added 7 mins ago
TI
Director of Paid Media
The Influence Agency
Toronto, ON
- Full-time
The Influence Agency is a full-service digital marketing agency that specializes in SEO, Paid Media, Web Design & Development, Influencer Marketing, Social Media Management, Content…
Added 7 mins ago
PS
Director, PMO
Periscope Search Group
Toronto, ON
- Full-time
You'll own large-scale programs that span project and product management, development, architecture, QA, DevOps and shared services, with onshore and offshore teams of 200 to 500 people,…
Added 7 mins ago
LM
Outside Sales Representative
Leavitt Machinery
Lakeshore, ON
- Full-time
As the Product Support Representative, your key responsibilities will include:
Added 7 mins ago
R
Principal Specialist, Product Design
RTX
Waterloo, ON
- Full-time
Raytheon Waterloo is seeking a Principal Specialist, Product Design to be part of the team supporting legacy and Next Generation Airport Traffic Control (ATC) programs. The candidate will…
Added 7 mins ago
FC
Financial Analyst Sr
Fidelity Canada
Mississauga, ON · Toronto, ON
- Full-time
…of complex analysis and financial business cases for all new product…
Added 7 mins ago
DC
Junior Product Manager
Danawares Corp
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Junior Product Manager will have ownership of their assigned product categories, managing a smaller and/or less complex portfolio under the guidance of the Director. They will be…
Added 7 mins ago
PC
Junior Brand Manager
PRESTIGE COSMETIQUES
Montreal, QC
- Full-time
Reporting to the Senior Brand Manager, the Junior Brand Manager supports the development, implementation and execution of marketing initiatives and activities for our Beauty and Fragrances…
Added 21 mins ago
Optician / Retail Partner Ownership - Regina North, SK
Specsavers
Regina, SK
Commitment to product excellence - Access a full range of frames and lenses designed under stringent quality assurance processes so that you can support your customers quality products that…
Added 21 mins ago
Assistant Branch Manager
Money Mart
Toronto, ON
Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on
Added 37 mins ago
A
Représentant(e) des ventes, nouvelles affaires - Marché intermédiaire/Mid-Market Account Executive - New Business
ADP
Montreal, QC
- Full-time
Added 37 mins ago
Junior Seating & Mobility Consultant (Co-Op Student)
Macdonald’s Home Health Care
Vancouver, BC
Gaining insight into how quotes, product selections, and clinical recommendations intersect with funding criteria and client needs.
Added 37 mins ago
EI
Ingénieur concepteur // Design Engineer
Enduride inc.
Quebec, QC
- Full-time
Lead product development and improvement initiatives
Added 37 mins ago
CE
General Manager
Canadian Executive Search Group (USA) Inc / Division of Arrow Group of Companies
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead manufacturing operations across multiple facilities and shifts, ensuring consistent performance and alignment with business objectives.
Added 52 mins ago
BG
Territory Manager
Brandt Group of Companies
Regina, SK
- Full-time
…meet and exceed sales targets, while providing exceptional product knowledge and after-sales support to ensure customer satisfaction and long-term…
Added 1 hour ago
CI
Store Manager
Carters Inc.
Toronto, ON
- Full-time
As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents,…
Added 1 hour ago
B
Senior Relationship Manager
BMO
Halifax, NS · Charlottetown, PE · Nova_Ctr
- Full-time
…commercial clients, leveraging your financial expertise, business development skills, and industry insights to identify opportunities, structure complex solutions, and create long-term…
Added 1 hour ago
Director - Global Sales and Business Development
L3Harris Technologies
ON · Waterdown, ON
The L3Harris WESCAM sales team consists of sales and business development professionals focused on sustainably and profitably growing L3Harris WESCAM’s market position in the U.S. and…
Added 1 hour ago
KA
Detail Supervisor
Kaizen Automotive Group
Calgary, AB
- Full-time
…Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH…

LifeWorks

Health and Welfare Implementation Manager

Toronto, ON, Canada

Salary Range: $85,000 - $100,000 · Full-time

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Applications open in a new tab.

Job details

Pay: Salary Range: $85,000 - $100,000
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we'll accomplish together

Every benefits program we implement starts with a team that turns client goals into working technology. As Implementation Manager, you'll lead a team of implementation consultants and analysts delivering client projects across the US and Canada, partnering closely with the Project Manager and Service Delivery team. You'll set the pace, the priorities, and the standard for quality, and you'll be the one who spots the process improvement that makes the next implementation run smoother for everyone.

We embrace diversity of backgrounds, experiences, and thought. If you need an accommodation during the recruitment process, let us know and we'll work with you.

What you'll do

Lead the delivery of high-quality implementations and ongoing production support for client projects.
Give day-to-day direction to a team of implementation consultants and analysts, building a high-performing team through coaching, performance management, and talent development.
Plan schedules, allocate team resources based on project demand, and send a weekly internal status that keeps the team aligned and expectations clear.
Build strong relationships across multiple clients, defining success criteria that support a positive, long-term partnership.
Spot risks to client satisfaction early and build a plan to address them before they grow.
Track scope closely: identify change control requests, keep Service Delivery informed of scope changes, and keep the Technical Design Document current as requirements evolve.
Understand the benefits administration landscape well enough to guide clients on how technology supports their business, troubleshoot basic processing issues, and know when to bring in help for complex ones.
Know when a client needs to hear a difficult message, and deliver it in a way that protects the relationship.
Champion product improvements by submitting enhancement requests and issues on time and identifying changes that create real value for clients.
Make sure every implementation hand-off includes complete, up-to-date documentation.

What you bring

Must-haves

5+ years of software implementation experience, including work in the benefits, HR, or payroll industry
2+ years of client management experience, managing relationships across multiple clients
Solid understanding of the Software Development Life Cycle and parameterized configuration
Solid understanding of the Health & Welfare and/or insurance industry
Experience with SQL
Excellent written and verbal communication skills, with experience presenting to management
Ability to positively influence and persuade
Excellent analytical, problem-solving, and creative-thinking skills
Exceptional customer focus, strong professional acumen, and a demonstrated aptitude for technology
Ability to multi-task in a challenging, fast-paced environment, and to be reliable, consistent, flexible, and adaptable

Nice to have

Familiarity with benefits administration and the implementation challenges it creates
Experience troubleshooting basic code issues
Experience coaching or developing implementation team members

Salary Range: $85,000 - $100,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS Health offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…

Job Type: This is for a current vacancy.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Apply About employer

More about this job

Responsibilities

Lead a team of implementation consultants and analysts to deliver high-quality client projects while managing schedules and resources. Build strong client relationships, identify process improvements, and ensure technical documentation remains accurate throughout the implementation lifecycle.

Requirements

Requires 5+ years of software implementation experience in the benefits, HR, or payroll industry and 2+ years of client management experience. Candidates must possess a solid understanding of the Software Development Life Cycle, SQL, and the Health & Welfare insurance landscape.

Skills

Software implementation
Benefits administration
Client management
Project management
Team leadership
Performance management
SQL
Process improvement
Analytical skills
Problem-solving
Communication skills
Technical design
Risk management
Change control

Benefits

Competitive salary
Bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan
Company matched pension
Career growth opportunities
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Software implementation
Benefits administration
HR
Payroll
Client management
Project management
SQL
Health & Welfare
Insurance
Process improvement
Technical design
Change control
Performance management
Talent development
Data center
Security screening
Consulting
Implementation consultants
Service delivery

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