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Added 2 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Work Experience: Experience in project and team management, clinical experience is an important asset
Added 2 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…safety and appropriateness of medications. A small, dynamic team with a big mission, our work and achievements span provinces and range from public awareness campaigns to healthcare…
Added 2 mins ago
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Delivery Manager – Personalization and Marketing (7 months contract)
Sobeys
Toronto, ON
- Contract
Risk Management & Issue Resolution: Anticipate, identify, and resolve roadblocks and risks that could impede project success. Coordinate cross-team problem-solving efforts to ensure…
Added 2 mins ago
LA
Social Media Manager, Quo Beauty - 12 Month Contract
Loblaw Agency
Toronto, ON
- Full-time
…Media Manager, QUO Beauty is a key member of the QUO Beauty team, responsible for bringing the brand to life across social channels through compelling content, meaningful community…
Added 2 mins ago
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Project Controls Lead - NexGen Rook I
Cementation Americas
La Loche, SK
- Full-time
As Project Controls Lead, you'll coordinate cost, schedule, change, and reporting activities across the project controls team. You'll support clear handovers, coach team members, and help…
Added 2 mins ago
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Senior Account Manager
Citylitics Inc.
Toronto, ON
- Full-time
…opportunities earlier, helping them build relationships, shape project priorities, and influence scope before projects move to formal…
Added 2 mins ago
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Construction Miner / Supervisor - Hope Bay
Cementation Americas
Yellowknife, NT
- Full-time
…ventilation infrastructure, in accordance with the Cementation Safety Management System (CSMS), approved standard work procedures, project specifications, and all applicable…
Added 2 mins ago
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Director, Corporate Real Estate & Facilities
Genetec
Montreal, QC
- Full-time
Added 2 mins ago
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Senior Business Analyst
Raas Infotek
AB · Edmonton, AB
- Contract
Discovery/Design Sessions – Supporting EPCOR and the Systems Integrator as we embark on 700+ global design workshops in 2027 to form our foundation prior to starting the phased project.
Added 2 mins ago
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Consultant, Independent Power Producer (IPP) Contracts
SaskPower
Regina, SK
- Contract
…range of multiple functional areas. As a member of SaskPower’s management team, this position is responsible to research, develop, recommend and implement strategic and operational…
Added 2 mins ago
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Oracle Exadata Cloud@Customer (ExaCC) Senior DBA Consultant
Raise
Calgary, AB
- Full-time
ExaCC Platform Implementation & Delivery: Lead the end-to-end setup and provisioning of ExaCC environments, including OCI tenancy administration, IAM policy creation, compartment…
Added 2 mins ago
RI
Project Manager
Reliance Impact
Vancouver, BC
- $120,000 to $170,000 CAD / year
- Full-time
Work closely with the Project Management team, providing regular updates on project status, anticipated delays, or scope changes.
Added 2 mins ago
GI
Junior Account Manager / Gestionnaire de comptes junior
Gillespie-Munro Inc.
Montreal, QC
- Full-time
Develop knowledge of GMI's international freight forwarding services, including air freight, ocean freight, ground transportation, project cargo and cross-trade shipments.
Added 2 mins ago
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Senior Project Engineer
WSP
Calgary, AB
- Full-time
Lead multidisciplinary project engineering activities for natural gas compressor station and related energy infrastructure projects, balancing quality, schedule, cost, constructability, and…
Added 2 mins ago
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Accounting Analyst, Master Data New Grad
PETRONAS Canada
Calgary, AB
- Full-time
We have an exciting opportunity for an early-career Accounting Analyst to join the Master Data Management and Capital Accounting team in Calgary. Reporting to the Team Lead, Master Data &…
Added 2 mins ago
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Industrial Fabrication Central Scheduler
Startec
Calgary, AB
- Full-time
Own the integrated plan, adapt it as conditions change, and give every team a clear view of what comes next.
Added 2 mins ago
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Manager, Compliance Monitoring & Testing (5672)
TD
Toronto, ON
- Full-time
Manager, Compliance Monitoring & Testing is a newly created role on the Core Compliance team to manage the implementation of Monitoring and Testing program, a key program supporting TD's…
Added 2 mins ago
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Data Associate - Data Requirements & Quality
TD
Toronto, ON · Montreal, QC
- Full-time
May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies
Added 17 mins ago
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Pipeline Construction & Integrity Survey Director
GeoVerra
Calgary, AB
- Full-time
Lead the team in business development, and engagement, promoting growth through GeoVerra's values and performance management programs.
Added 17 mins ago
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Clean Energy Rotation Program (Entry-Level)
Renewable Careers
Calgary, AB
- $75,000 to $100,000 CAD / year
- Full-time
Finance & Asset Management: investment analysis, project finance and the commercial performance of our operating fleet
Added 17 mins ago
BC
Director, Real Estate Development (Life Sciences / Pharma)
Broccolini Construction Inc.
Toronto, ON
- Full-time
…is also responsible for the direction and motivation of the project team including consultants and the construction team, all in keeping with delivering a superior product expected by all…
Added 17 mins ago
KM
Major Account Executive- CPS (Calgary)
Konica Minolta Business Solutions (Canada) Ltd.
Calgary, AB
- Full-time
…technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial…
Added 17 mins ago
CG
Manager, Product Integrity & Compliance
Canada Goose
Toronto, ON
- Full-time
Lead chemical management and chemical compliance, including RSL and MRSL governance.
Added 17 mins ago
SC
Coordinator, Marketing // Coordonnateur·trice, marketing
Swimming Canada
Ottawa, ON
- Full-time
Maintain organized records, marketing assets, project documentation, and campaign reports.
Added 17 mins ago
Field and Event Marketing Manager
Leo Berwick
Toronto, ON
…for a Field and Event Marketing Manager to join our Marketing team in Toronto or Vancouver, reporting to the Marketing leader. Events are where our partners meet the people we want to work…

LifeWorks

Health and Welfare Implementation Manager

Toronto, ON, Canada

Salary Range: $85,000 - $100,000 · Full-time

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Job details

Pay: Salary Range: $85,000 - $100,000
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we'll accomplish together

Every benefits program we implement starts with a team that turns client goals into working technology. As Implementation Manager, you'll lead a team of implementation consultants and analysts delivering client projects across the US and Canada, partnering closely with the Project Manager and Service Delivery team. You'll set the pace, the priorities, and the standard for quality, and you'll be the one who spots the process improvement that makes the next implementation run smoother for everyone.

We embrace diversity of backgrounds, experiences, and thought. If you need an accommodation during the recruitment process, let us know and we'll work with you.

What you'll do

Lead the delivery of high-quality implementations and ongoing production support for client projects.
Give day-to-day direction to a team of implementation consultants and analysts, building a high-performing team through coaching, performance management, and talent development.
Plan schedules, allocate team resources based on project demand, and send a weekly internal status that keeps the team aligned and expectations clear.
Build strong relationships across multiple clients, defining success criteria that support a positive, long-term partnership.
Spot risks to client satisfaction early and build a plan to address them before they grow.
Track scope closely: identify change control requests, keep Service Delivery informed of scope changes, and keep the Technical Design Document current as requirements evolve.
Understand the benefits administration landscape well enough to guide clients on how technology supports their business, troubleshoot basic processing issues, and know when to bring in help for complex ones.
Know when a client needs to hear a difficult message, and deliver it in a way that protects the relationship.
Champion product improvements by submitting enhancement requests and issues on time and identifying changes that create real value for clients.
Make sure every implementation hand-off includes complete, up-to-date documentation.

What you bring

Must-haves

5+ years of software implementation experience, including work in the benefits, HR, or payroll industry
2+ years of client management experience, managing relationships across multiple clients
Solid understanding of the Software Development Life Cycle and parameterized configuration
Solid understanding of the Health & Welfare and/or insurance industry
Experience with SQL
Excellent written and verbal communication skills, with experience presenting to management
Ability to positively influence and persuade
Excellent analytical, problem-solving, and creative-thinking skills
Exceptional customer focus, strong professional acumen, and a demonstrated aptitude for technology
Ability to multi-task in a challenging, fast-paced environment, and to be reliable, consistent, flexible, and adaptable

Nice to have

Familiarity with benefits administration and the implementation challenges it creates
Experience troubleshooting basic code issues
Experience coaching or developing implementation team members

Salary Range: $85,000 - $100,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS Health offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…

Job Type: This is for a current vacancy.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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More about this job

Responsibilities

Lead a team of implementation consultants and analysts to deliver high-quality client projects while managing schedules and resources. Build strong client relationships, identify process improvements, and ensure technical documentation remains accurate throughout the implementation lifecycle.

Requirements

Requires 5+ years of software implementation experience in the benefits, HR, or payroll industry and 2+ years of client management experience. Candidates must possess a solid understanding of the Software Development Life Cycle, SQL, and the Health & Welfare insurance landscape.

Skills

Software implementation
Benefits administration
Client management
Project management
Team leadership
Performance management
SQL
Process improvement
Analytical skills
Problem-solving
Communication skills
Technical design
Risk management
Change control

Benefits

Competitive salary
Bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan
Company matched pension
Career growth opportunities
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Software implementation
Benefits administration
HR
Payroll
Client management
Project management
SQL
Health & Welfare
Insurance
Process improvement
Technical design
Change control
Performance management
Talent development
Data center
Security screening
Consulting
Implementation consultants
Service delivery

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