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V
Analyst II, IT
Vale
Canada
- Full-time
College diploma or university degree in Information Technology, Computer Science, Information Systems, Business Administration, Project Management, Engineering, or related discipline.
Added just now
BC
Project Coordinator - Buildings West
Bird Construction
Edmonton, AB
- Full-time
1-3 years’ “hands-on” experience in the capacity of project coordinator supplemented by other aspects of construction management including cost estimating, direct project management of…
Added just now
CI
Project Manager (Permanent)
CoreFactor Inc.
Toronto, ON · Downtown Toronto (Ryerson), Ontario
- Full-time
Lead CM team through the coordinate and development of RFP, tendering document, and contract governance in accordance to the organziation’s established processes and in line with industry…
Added just now
Mgr, Budgets, Business Planning & Financial Systems - Finance
City of Mississauga
Mississauga, ON
Lead the development and execution of the City’s annual and multi-year business plan and budget process, including preparation of financial documents, narratives, presentations, and…
Added 14 mins ago
H
Global Mining Practice Business Development Leader
HDR
Vancouver, BC
- Full-time
…detailed design, construction, operations, water and mine waste management, and closure and reclamation. You’ll connect clients with integrated technical, environmental, water, power,…
Added 14 mins ago
BH
Environmental Risk Manager 1
BC Hydro
Prince George, BC
- Full-time
North Coast Transmission Line (NCTL) is a 500 kV transmission line expansion project to be completed in three phases. Phases 1 and 2 extend approximately 440 km between Prince George and…
Added 14 mins ago
C
Expert System Architecture
CN
Toronto, ON
- Full-time
Present architectural recommendations and design decisions to project stakeholders.
Added 14 mins ago
BS
Assistant Director, Capital Projects
Burnaby School District - SD41
Burnaby, BC
- Full-time
Degree in Architecture, Engineering, Construction Management, Urban Planning, Project Management, Building Technology, or a related discipline, or an equivalent combination of education and…
Added 14 mins ago
MC
Director of Events
My Catering Group
Ottawa, ON
- Full-time
Strong organizational and project management skills.
Added 14 mins ago
GH
Senior Proposal & Pursuit Specialist
Gow Hastings Architects
Toronto, ON
- Full-time
Working collaboratively with the Partners and project teams, the specialist is responsible for:
Added 14 mins ago
S
Principal Hardware Designer
Sanmina
Ottawa, ON
- Full-time
…transceivers and optical sub assemblies. The team delivers project solutions from concept definition through to volume…
Added 14 mins ago
WI
Lead Mechanical Engineer, Resources
WSP in Canada
Kitchener, ON
- Full-time
Shape the World Around You – As a Lead Mechanical Engineer, you will lead the delivery of complex mechanical and piping engineering for mining and industrial projects across Canada. From…
Added 14 mins ago
B
Manager, Workplace Solutions (Drawing & Occupancy) - Future Opportunity
BGIS
Toronto, ON
- Full-time
Ensure the required design elements of every project are: clearly articulated; agreed and understood by multiple cross-functional concerned parties; managed in a collaborative, effective…
Added 14 mins ago
WI
Senior Project Engineer
WSP in Canada
AB · Edmonton, AB
- Full-time
Bring your project engineering expertise to complex natural gas infrastructure projects. You’ll play a central role in moving compressor station and related energy projects from conceptual…
Added 14 mins ago
EV
Coordinator, Environment
Elk Valley Resources
Elkford, BC
- $95,000 to $113,000 CAD / year
- Full-time
Reporting to the Lead, Environment, the Coordinator Environment, Systems is responsible for supporting and coordinating the execution of compliance, regulatory permitting, and internal…
Added 14 mins ago
UT
Senior Business Analyst # 26-27442
US Tech Solutions
St. John's, NL · Greater St. John's Metropolitan Area
- $70 to $80 USD / hour
- Contract
The role involves supporting the implementation of a modernized business management system, validating solution designs against business requirements, identifying process gaps, and ensuring…
Added 14 mins ago
S
Nurse Practitioner
Sanya’k̓ula
Vancouver, BC
- Full-time
…Nurse Practitioner initiates treatment including health care management, therapeutic interventions and prescribes medications in accordance with the statutory and regulatory standards,…
Added 14 mins ago
SQ
Program Manager, Canadian Shared Services
Sunlife Québec
Montreal, QC
- Full-time
Experience working in project management functions or relevant experience
Added 14 mins ago
SS
Continuous Improvement Process Engineer
Samuel, Son & Co.
Markham, ON
- Full-time
- Participates in the AS9100/ISO9001/IATF quality management system requirements Refine and enhance processes by applying continuous improvement and key Lean manufacturing/production…
Added 14 mins ago
RC
Sr. Sourcing and Contracts Specialist
Randstad Canada
Burnaby, BC
- $120,000 to $145,000 CAD / year
- Full-time
…area. This position will drive strategic sourcing initiatives, lead contract lifecycle management, and strengthen supplier performance across the organization. A successful candidate should…
Added 14 mins ago
AS
Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
Cross-Functional Collaboration: Partner with Project Management, Plant Operations, Procurement, and Safety teams to deliver complex capital expenditure (CapEx) and operational (OpEx)…
Added 14 mins ago
MK
ERP Integration & Transformation Lead
Moose Knuckles Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for an experienced ERP Integration & Transformation Lead to drive the evolution of our enterprise systems and business processes. This is a highly collaborative, hands-on…
Added 14 mins ago
V
Sales Director
Vigorate
Toronto, ON
- Full-time
…measurable business value. You will serve as the primary commercial lead throughout the customer lifecycle, from opportunity development and onboarding through long-term account…
Added 14 mins ago
RE
Bilingual Business Analyst (Eng/French)
RONELLE EXPEDITING CORP
Toronto, ON
- Contract
Partner with the Delivery Lead to support project planning and implementation activities by tracking deployment deliverables, action items, issues, and overall progress.
Added 14 mins ago
VA
Manager, Technology Services (AI & Digital Governance)
Vancouver Airport Authority
Vancouver, BC
- Full-time
…transform the passenger experience. From strategic planning to project execution, the work you do matters and will help improve our processes to make our airport work better for our…

LifeWorks

Health and Welfare Implementation Manager

Toronto, ON, Canada

Salary Range: $85,000 - $100,000 · Full-time

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Job details

Pay: Salary Range: $85,000 - $100,000
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we'll accomplish together

Every benefits program we implement starts with a team that turns client goals into working technology. As Implementation Manager, you'll lead a team of implementation consultants and analysts delivering client projects across the US and Canada, partnering closely with the Project Manager and Service Delivery team. You'll set the pace, the priorities, and the standard for quality, and you'll be the one who spots the process improvement that makes the next implementation run smoother for everyone.

We embrace diversity of backgrounds, experiences, and thought. If you need an accommodation during the recruitment process, let us know and we'll work with you.

What you'll do

Lead the delivery of high-quality implementations and ongoing production support for client projects.
Give day-to-day direction to a team of implementation consultants and analysts, building a high-performing team through coaching, performance management, and talent development.
Plan schedules, allocate team resources based on project demand, and send a weekly internal status that keeps the team aligned and expectations clear.
Build strong relationships across multiple clients, defining success criteria that support a positive, long-term partnership.
Spot risks to client satisfaction early and build a plan to address them before they grow.
Track scope closely: identify change control requests, keep Service Delivery informed of scope changes, and keep the Technical Design Document current as requirements evolve.
Understand the benefits administration landscape well enough to guide clients on how technology supports their business, troubleshoot basic processing issues, and know when to bring in help for complex ones.
Know when a client needs to hear a difficult message, and deliver it in a way that protects the relationship.
Champion product improvements by submitting enhancement requests and issues on time and identifying changes that create real value for clients.
Make sure every implementation hand-off includes complete, up-to-date documentation.

What you bring

Must-haves

5+ years of software implementation experience, including work in the benefits, HR, or payroll industry
2+ years of client management experience, managing relationships across multiple clients
Solid understanding of the Software Development Life Cycle and parameterized configuration
Solid understanding of the Health & Welfare and/or insurance industry
Experience with SQL
Excellent written and verbal communication skills, with experience presenting to management
Ability to positively influence and persuade
Excellent analytical, problem-solving, and creative-thinking skills
Exceptional customer focus, strong professional acumen, and a demonstrated aptitude for technology
Ability to multi-task in a challenging, fast-paced environment, and to be reliable, consistent, flexible, and adaptable

Nice to have

Familiarity with benefits administration and the implementation challenges it creates
Experience troubleshooting basic code issues
Experience coaching or developing implementation team members

Salary Range: $85,000 - $100,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS Health offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…

Job Type: This is for a current vacancy.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Apply About employer

More about this job

Responsibilities

Lead a team of implementation consultants and analysts to deliver high-quality client projects while managing schedules and resources. Build strong client relationships, identify process improvements, and ensure technical documentation remains accurate throughout the implementation lifecycle.

Requirements

Requires 5+ years of software implementation experience in the benefits, HR, or payroll industry and 2+ years of client management experience. Candidates must possess a solid understanding of the Software Development Life Cycle, SQL, and the Health & Welfare insurance landscape.

Skills

Software implementation
Benefits administration
Client management
Project management
Team leadership
Performance management
SQL
Process improvement
Analytical skills
Problem-solving
Communication skills
Technical design
Risk management
Change control

Benefits

Competitive salary
Bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan
Company matched pension
Career growth opportunities
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Software implementation
Benefits administration
HR
Payroll
Client management
Project management
SQL
Health & Welfare
Insurance
Process improvement
Technical design
Change control
Performance management
Talent development
Data center
Security screening
Consulting
Implementation consultants
Service delivery

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