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Added 2 days ago
Disability Case Manager
The Canada Life Assurance Company
Edmonton, AB
We are looking for a Disability Case Manager to join our Edmonton, AB office.
Added 2 days ago
Disability Case Manager
Sun Life
Calgary, AB
Full-time
3+ years of professional experience in disability case management
Added 2 months ago
Disability Case Manager
The Canada Life Assurance Company
Winnipeg, MB
We are looking for a Disability Case Manager in Winnipeg, MB.
Added 3 days ago
Disability Case Manager
Sun Life
Edmonton, AB · Sun Life Edmonton
Full-time
3+ years of professional experience in disability case management
Added 6 days ago
Bilingual Disability Case Manager (13-Month Contract)
Manion, Wilkins & Associates Ltd.
ON
Full-time
As the Bilingual Disability Case Manager, you will process and adjudicate short- and long-term disability claims, resolve client complaints, and maintain accurate, detailed verbal and…
Added 16 days ago
Bilingual Disability Case Manager
Ellement Consulting Group
Gloucester Glen, ON · Gloucester, Ontario
Full-time
The Disability Case Manager is responsible for managing short-term disability (STD) claims from intake through resolution. This role involves assessing functional abilities, determining…
Added 16 days ago
Bilingual Disability Case Manager
Ellement Consulting Group
ON · Vaughn, Ontario
Full-time
The Disability Case Manager is responsible for managing short-term disability (STD) claims from intake through resolution. This role involves assessing functional abilities, determining…
Added 16 days ago
Bilingual Disability Case Manager
Ellement Consulting Group
Winnipeg, MB
Full-time
The Disability Case Manager is responsible for managing short-term disability (STD) claims from intake through resolution. This role involves assessing functional abilities, determining…
Added 19 days ago
Bilingual Disability Case Manager
People Corporation
Calgary, AB · Vancouver, BC · Winnipeg, MB · Burlington, ON · Ottawa, ON · Toronto, ON · ON - Coughlin Ottawa
Full-time
We are seeking a Bilingual Disability Case Manager to join our Coughlin team in Ottawa, Burlington, or Winnipeg, though we are flexible on location.
Added 25 days ago
Senior Disability Case Manager
TELUS Health
Toronto, ON
Full-time
Conduct case assessments, contacting the employee and their direct manager by telephone to explain the disability management process and gather information for assessment purposes
Added 26 days ago
Senior Disability Case Manager
LifeWorks
Toronto, ON · AB · CAN-AB-Home Office
Full-time
Conduct case assessments, contacting the employee and their direct manager by telephone to explain the disability management process and gather information for assessment purposes
Added 9 days ago
Disability Case Manager
The Canada Life Assurance Company
St. John's, NL
We are looking for a Disability Case Manager in St Johns, NL.
Added 2 months ago
Disability Case Manager
Princeton Holdings Limited
North Dumfries, Ontario
Full-time
Reporting to the Manager, Wellness & Disability Solutions, the Disability Case Manager will be responsible for the proactive management of short-term disability, accommodation and other…
Added 2 months ago
Disability Case Manager
Princeton Holdings Limited
North Dumfries, Ontario
Full-time
Reporting to the Manager, Wellness & Disability Solutions, the Disability Case Manager will be responsible for the proactive management of short-term disability, accommodation and other…
Added 24 days ago
Disability Case Manager
The Canada Life Assurance Company
Toronto, ON
We are looking for a Disability Case Manager in Toronto, ON.
Added 5 months ago
Case Manager, Disability Management
Homewood Health Centre
Alberta · British Columbia · Manitoba · Nova Scotia · Ontario · Saskatchewan
Full-time
As a Case Manager you will be an integral part of a collaborative, inter-disciplinary team focused on delivering seamless services and programs to our clients and customers. If you are…
Added 3 days ago
Case Manager
Ottawa Salus
Ottawa, ON
The Case Manager provides community-based support to individuals suffering from severe and persistent mental illness. Client needs are assessed, a service plan is developed and the client…
Added 1 month ago
(Paralegal) Case Manager, Worker's Compensation
LifeWorks
Toronto, ON · Kitchener, ON
Full-time
TELUS Health offers comprehensive services in absence, disability, and workers' compensation management, helping employers achieve improved health and productivity outcomes for their…
Added 1 hour ago
Marsh Human Resources Manager (Fixed Term)
NAAAHR
Niagara-on-the-Lake, ON
Temporary
As a Marsh Human Resources Manager, you will coach, support and advise People Managers, aiming to develop and enhance the quality of people management throughout the colleague lifecycle.…
Added 3 hours ago
Geriatric Emergency Management (GEM) Registered Nurse
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager of Geriatrics, your goal in this position is to be responsible for providing expert clinical assessment and for making recommendations regarding the health…
Added 6 hours ago
Infirmière Gestionnaire de Cas Bilingue/ Bilingual Nurse Case Manager -15-Month
Cencora
Cornwall, ON · Toronto, Ontario
Full-time
…collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also…
Added 11 hours ago
Manager, Collections
Rogers Bank
Milton, ON
Full-time
15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!
Added 11 hours ago
Manager, Collections
Rogers Bank
New Minas, NS
Full-time
15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!
Added 11 hours ago
Manager, Collections
Rogers Bank
Prince George, BC
Full-time
15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!
Added 15 hours ago
Geriatric Emergency Management (GEM) Registered Nurse
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager of Geriatrics, your goal in this position is to be responsible for providing expert clinical assessment and for making recommendations regarding the health…

LifeWorks

(Paralegal) Case Manager, Worker's Compensation

Toronto, ON, Canada
Kitchener, ON, Canada

Job type: Full-time
Experience: 5+ years comprehensive experience in Disability Case Management and/or Occupational Injury Case Management or combination of experience and specialized education
Posting language: English
Posted: Aug 5, 2026

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Original job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health offers comprehensive services in absence, disability, and workers' compensation management, helping employers achieve improved health and productivity outcomes for their employees. Our services encompass absence reporting, proactive case management, and effective return-to-work support, covering a variety of employee health risks and conditions, whether related to physical, mental, social, or workplace health.

With 2 million lives supported by our team, we are proud to be Canada's leader in this field and a significant growth engine for TELUS Health's continued expansion in the United States. Our industry-leading technology and highly skilled case management expertise help employees navigate the complexities of the health care system and remove barriers for returning to work. Additionally, our National Workers' Compensation team, comprised of preventionists, case managers, appeal specialists, paralegals, lawyers, actuaries, and financial experts, provides proactive, strategic guidance in all areas of employee health, safety, and wellbeing.

This integrated approach enables our clients to achieve the best outcomes in mitigating risk, maximizing savings, relieving administrative burden, and empowering employees, while ensuring compliance with federal, state, and municipal regulations, as well as company-specific policies.

Our Worker Compensation Case Managers are responsible for assisting employees and employers when the employee is off work, or at risk of being off work for either occupational or non-occupational health reasons. They assess any barriers to a successful and timely return-to-work and engage with stakeholders to implement strategies that address those identified barriers and support employees’ return to work or an appropriate alternative plan.

Worker compensation Case Managers work with a talented and collaborative group of professionals, in a dynamic role that provides ongoing learning and career development opportunities in absence and disability management.

Responsibilities:

Ensure the overall management of complex occupational injury cases for clients in a matrix team environment;
Guide clients through the process of continuous improvement aimed at reducing the impact of occupational injuries on their organizational and financial performance;

Advise clients on how to maintain the employment relationship and accompany them during workplace visits that are part of the rehabilitation process;
Collaborate with stakeholders to develop strategies for effectively managing disputes
Help expand the services offered to clients by proposing solutions to improve OHS management practices and performance (training sessions, medical assessments, prevention, legal services, outsourcing, ergonomics, etc.)

To be successful in this role, the following core qualifications and skills are required:

Ontario Law Society Paralegal License in good standing is a MUST HAVE requirement.
5+ years comprehensive experience in Disability Case Management and/or Occupational Injury Case Management or combination of experience and specialized education
Background education/course work in any of the following fields: occupational health, rehabilitation, legislation related to disability management, helping relationship skills, mediation, human resource management, disability insurance, industrial relations, business administration, psychological and workplace factors in disability would be an asset
Registration or professional status within the disability management or professional health sector would be an asset
Strong communication skills with exceptional customer service focus
Exemplary interpersonal skills and ability to approach difficult situations with empathy and sensitivity
Detail oriented focus with ability to work independently in fast paced environment
Excellent problem-solving skills, ability to apply critical thinking to execute decision making on complex situations and a demonstrated ability to be solutions oriented
Strong organizational skills combined with the ability to effectively manage competing priorities in a fast paced, and deadline driven environment
Strong analytical skills combined with the ability to synthesize detailed information
Ability to be team player who values collaboration, as well as work autonomously and independently as needed
Strong computer skills including full proficiency with Microsoft Office Suite and exposure to Microsoft Teams and SharePoint

Salary Range: 58,000K -80,000K

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.TELUS Health offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

Flexibility to work in-office, virtually or a combination of both

Generous company matched pension

Opportunity to give back to communities in which we work, live and serve

Career growth and learning & development opportunities to develop your skills

#LifeAtTelusHealth

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Apply About employer

More about this job

Responsibilities

Manage complex occupational injury cases and guide clients through continuous improvement processes to reduce injury impact. Collaborate with stakeholders to develop dispute management strategies and propose solutions to improve occupational health and safety performance.

Requirements

Candidates must hold an Ontario Law Society Paralegal License in good standing. A minimum of 5 years of experience in disability or occupational injury case management is required.

Skills

Disability case management
Occupational injury case management
Legal research
Case management
Communication skills
Customer service
Interpersonal skills
Problem-solving
Critical thinking
Organizational skills
Analytical skills
Microsoft Office Suite
Microsoft Teams
SharePoint
Mediation
Conflict resolution

Benefits

Competitive salary
Bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan
Company matched pension
Career growth opportunities
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Paralegal
Case Manager
Worker's Compensation
Disability Management
Occupational Health
Rehabilitation
OHS
Mediation
Human Resource Management
Disability Insurance
Industrial Relations
Business Administration
Microsoft Office
SharePoint
Microsoft Teams
Risk Mitigation
Compliance
Return-to-work
Preventionist
Legal Services

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