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Added 3 hours ago
Supervisor - Risk Operations
Hard Rock Digital
Remote, Canada
Full-time · Remote
…procedures and regulatory standards. The Supervisor will support the Manager – Operational Risk Operations in maintaining high-quality operational output, handling escalations, providing…
Added 4 hours ago
IT Senior Project Manager (SAP/Business Transformation specialization)
Saputo Inc.
Montreal, QC · Georgetown, ON
Full-time
Saputo is looking for an IT Senior Project Manager (SAP / Business Transformation specialization) to join our IT PMO team. This is an exciting opportunity to be part of a dynamic global…
Added 4 hours ago
IT Project Manager (Infrastructure / Cybersecurity specialization)
Saputo Inc.
Montreal, QC · Georgetown, ON
Full-time
Saputo is looking for an IT Project Manager (Infrastructure / Cybersecurity specialization) to join our IT PMO team. This is an exciting opportunity to be part of a dynamic global team in a…
Added 4 hours ago
IT Project Manager (Digital / AI specialization)
Saputo Inc.
Montreal, QC · Georgetown, ON
Full-time
Saputo is looking for an IT Project Manager (Digital / AI specialization) to join our IT PMO team. This is an exciting opportunity to be part of a dynamic global team in a company…
Added 6 hours ago
Marketing Manager
TEKsystems
Toronto, ON
Contract
We're seeking a Segment Marketing Manager to lead demand generation and go-to-market initiatives for Mid-Market and Enterprise customers across Canada. This is a high-impact opportunity for…
Added 6 hours ago
Asset Protection Associate- Full time
Walmart Canada
Woodstock, ON
Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 9 hours ago
Winter 2027 Co-op - Indigenous Student Internship - Administrative Assistant
CGI
Toronto, ON
Full-time
Working flexible hours depending on the project you are allocated to and as mutually agreed upon with your manager
Added 9 hours ago
Canada Microsoft Alliance Lead
CGI
Toronto, ON
Full-time
Working closely with the Microsoft Global Alliance Manager to align with the strategic goals and direction of the Microsoft alliance.
Added 11 hours ago
Energy & Industry Account Manager
Hilti Canada
Kitchener, ON
Full-time
…decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $79,000 - $85,000 with bonus at target of…
Added 11 hours ago
Brand Manager – Specialty Meats & Charcuterie | $130M+ Portfolio
Sofina Foods Canada
Vaughan, ON
$100,000 to $125,000 CAD / year
Full-time
…everything from scratch – nothing is handed to them from a US or Global counterpart! If you have a ‘roll up your sleeves’ mentality, entrepreneurial spirit and lots of initiative…the role…
Added 12 hours ago
Director, FP&A - Site Operations
Compass Minerals
Goderich, ON
Full-time
Compass Minerals (NYSE: CMP) is a leading global provider of essential minerals focused on safely delivering where and when it matters to help solve nature’s challenges for customers and…
Added 12 hours ago
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 12 hours ago
(CAN) Asset Protection Associate
Walmart Canada
AB · Edmonton, AB
Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 12 hours ago
Pricing Product Manager
BMO
Toronto, ON · YNG
Full-time
Added 13 hours ago
Senior Project Manager
Blackline Safety
Calgary, AB
Full-time
Blackline Safety is seeking an experienced Senior Project Manager to join our Business Information Technology (BIT) team. This role is responsible for leading a diverse portfolio of…
Added 13 hours ago
IT Senior Project Manager (SAP/Business Transformation specialization)
Saputo Inc.
Bas-Saint-Laurent, QC
Full-time
Saputo is looking for an IT Senior Project Manager (SAP / Business Transformation specialization) to join our IT PMO team. This is an exciting opportunity to be part of a dynamic global…
Added 13 hours ago
IT Project Manager (Infrastructure / Cybersecurity specialization)
Saputo Inc.
Bas-Saint-Laurent, QC
Full-time
Saputo is looking for an IT Project Manager (Infrastructure / Cybersecurity specialization) to join our IT PMO team. This is an exciting opportunity to be part of a dynamic global team in a…
Added 13 hours ago
Global Clinical Distribution Lead
Amaris Consulting
Mississauga, ON
Full-time
We are looking for a Global Clinical Supply Lead to join our Global Clinical Supply Chain team. This role is responsible for managing end-to-end clinical distribution activities for a…
Added 13 hours ago
Data Scientist II (Credit Risk and Product)
TD
Toronto, ON
Full-time
The Data Scientist II will report to the Senior Manager, Data Science for Cards Product & Credit Strategy Analytics. You will be part of a team that supports optimization of credit card…
Added 13 hours ago
Manager, Health Economics & Market Access (VELYS Knee)
Johnson & Johnson MedTech
Markham, ON
Full-time
Purpose: The Manager, Health Economics & Market Access (VELYS Knee) , will support the VELYS Knee platform and will work in close collaboration with the US & global business partners to…
Added 13 hours ago
Senior Project Manager
Blackline Safety
Remote, Canada
Full-time · Remote
Blackline Safety is seeking an experienced Senior Project Manager to join our Business Information Technology (BIT) team. This role is responsible for leading a diverse portfolio of…
Added 14 hours ago
Data Scientist II (Credit Risk and Product)
TD
Toronto, ON
Full-time
The Data Scientist II will report to the Senior Manager, Data Science for Cards Product & Credit Strategy Analytics. You will be part of a team that supports optimization of credit card…
Added 14 hours ago
IT Senior Project Manager (SAP/Business Transformation specialization)
Saputo Inc.
Montreal, QC · Saint-Laurent, QC
Full-time
Saputo is looking for an IT Senior Project Manager (SAP / Business Transformation specialization) to join our IT PMO team. This is an exciting opportunity to be part of a dynamic global…
Added 14 hours ago
Manager, Health Economics & Market Access (VELYS Knee)
Johnson & Johnson MedTech
Markham, ON
Full-time
Purpose: The Manager, Health Economics & Market Access (VELYS Knee), will support the VELYS Knee platform and will work in close collaboration with the US & global business partners to…
Added 14 hours ago
IT Senior Project Manager (SAP/Business Transformation specialization)
Saputo Inc.
Georgetown, ON
Full-time
Saputo is looking for an IT Senior Project Manager (SAP / Business Transformation specialization) to join our IT PMO team. This is an exciting opportunity to be part of a dynamic global…

LifeWorks

(Paralegal) Case Manager, Worker's Compensation

Toronto, ON, Canada
Kitchener, ON, Canada

Job type: Full-time
Experience: 5+ years comprehensive experience in Disability Case Management and/or Occupational Injury Case Management or combination of experience and specialized education
Posting language: English
Posted: Aug 5, 2026

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Original job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health offers comprehensive services in absence, disability, and workers' compensation management, helping employers achieve improved health and productivity outcomes for their employees. Our services encompass absence reporting, proactive case management, and effective return-to-work support, covering a variety of employee health risks and conditions, whether related to physical, mental, social, or workplace health.

With 2 million lives supported by our team, we are proud to be Canada's leader in this field and a significant growth engine for TELUS Health's continued expansion in the United States. Our industry-leading technology and highly skilled case management expertise help employees navigate the complexities of the health care system and remove barriers for returning to work. Additionally, our National Workers' Compensation team, comprised of preventionists, case managers, appeal specialists, paralegals, lawyers, actuaries, and financial experts, provides proactive, strategic guidance in all areas of employee health, safety, and wellbeing.

This integrated approach enables our clients to achieve the best outcomes in mitigating risk, maximizing savings, relieving administrative burden, and empowering employees, while ensuring compliance with federal, state, and municipal regulations, as well as company-specific policies.

Our Worker Compensation Case Managers are responsible for assisting employees and employers when the employee is off work, or at risk of being off work for either occupational or non-occupational health reasons. They assess any barriers to a successful and timely return-to-work and engage with stakeholders to implement strategies that address those identified barriers and support employees’ return to work or an appropriate alternative plan.

Worker compensation Case Managers work with a talented and collaborative group of professionals, in a dynamic role that provides ongoing learning and career development opportunities in absence and disability management.

Responsibilities:

Ensure the overall management of complex occupational injury cases for clients in a matrix team environment;
Guide clients through the process of continuous improvement aimed at reducing the impact of occupational injuries on their organizational and financial performance;

Advise clients on how to maintain the employment relationship and accompany them during workplace visits that are part of the rehabilitation process;
Collaborate with stakeholders to develop strategies for effectively managing disputes
Help expand the services offered to clients by proposing solutions to improve OHS management practices and performance (training sessions, medical assessments, prevention, legal services, outsourcing, ergonomics, etc.)

To be successful in this role, the following core qualifications and skills are required:

Ontario Law Society Paralegal License in good standing is a MUST HAVE requirement.
5+ years comprehensive experience in Disability Case Management and/or Occupational Injury Case Management or combination of experience and specialized education
Background education/course work in any of the following fields: occupational health, rehabilitation, legislation related to disability management, helping relationship skills, mediation, human resource management, disability insurance, industrial relations, business administration, psychological and workplace factors in disability would be an asset
Registration or professional status within the disability management or professional health sector would be an asset
Strong communication skills with exceptional customer service focus
Exemplary interpersonal skills and ability to approach difficult situations with empathy and sensitivity
Detail oriented focus with ability to work independently in fast paced environment
Excellent problem-solving skills, ability to apply critical thinking to execute decision making on complex situations and a demonstrated ability to be solutions oriented
Strong organizational skills combined with the ability to effectively manage competing priorities in a fast paced, and deadline driven environment
Strong analytical skills combined with the ability to synthesize detailed information
Ability to be team player who values collaboration, as well as work autonomously and independently as needed
Strong computer skills including full proficiency with Microsoft Office Suite and exposure to Microsoft Teams and SharePoint

Salary Range: 58,000K -80,000K

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.TELUS Health offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

Flexibility to work in-office, virtually or a combination of both

Generous company matched pension

Opportunity to give back to communities in which we work, live and serve

Career growth and learning & development opportunities to develop your skills

#LifeAtTelusHealth

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Apply About employer

More about this job

Responsibilities

Manage complex occupational injury cases and guide clients through continuous improvement processes to reduce injury impact. Collaborate with stakeholders to develop dispute management strategies and propose solutions to improve occupational health and safety performance.

Requirements

Candidates must hold an Ontario Law Society Paralegal License in good standing. A minimum of 5 years of experience in disability or occupational injury case management is required.

Skills

Disability case management
Occupational injury case management
Legal research
Case management
Communication skills
Customer service
Interpersonal skills
Problem-solving
Critical thinking
Organizational skills
Analytical skills
Microsoft Office Suite
Microsoft Teams
SharePoint
Mediation
Conflict resolution

Benefits

Competitive salary
Bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan
Company matched pension
Career growth opportunities
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Paralegal
Case Manager
Worker's Compensation
Disability Management
Occupational Health
Rehabilitation
OHS
Mediation
Human Resource Management
Disability Insurance
Industrial Relations
Business Administration
Microsoft Office
SharePoint
Microsoft Teams
Risk Mitigation
Compliance
Return-to-work
Preventionist
Legal Services

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