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Added 1 month ago
EB
Senior Director, AI Enablement & Platforms
EQ Bank
Toronto, ON
- Full-time
The role leads the Manager, AI Platform Operations and Manager, AI Enablement, combining operational excellence with workforce readiness, learning pathways, reusable enablement patterns,…
Added 1 month ago
Litigation Support - Case Manager, eDiscovery & Litigation Support
Burnet, Duckworth & Palmer
Calgary, AB
Operating at the intersection of law, technology, and data, the Case Manager leverages eDiscovery analytics, AI-enabled technologies, and industry best practices to enhance efficiency,…
Added 1 month ago
U
Manager, Sales Operations Analytics & Pricing (CAN)
Ulteig
Canada
- Full-time
The Manager, Sales Operations Analytics & Pricing is responsible for leading the Sales Operations COE analytics and pricing analysis support across the organization. This role oversees a…
Added 1 month ago
Director, Program Management & Integration
Government of Alberta
Edmonton, AB
…that support key social programs and services and economic…
Added 1 month ago
L
Senior Client Program Manager
LifeWorks
Toronto, ON · ON · CAN-ON-Home Office
- Full-time
As a Senior Client Program Manager, you'll be the orchestrator of some of our most strategic client relationships. You'll lead the delivery of large-scale transformations - whether that's…
Added 1 month ago
PV
Events Administrator
Pet Valu
Markham, ON
- Full-time
Learning and Development support tailored to you
Added 3 months ago
Banquets - Events Manager
Northland Properties
St. John's, Newfoundland and Labrador
We are looking for a talented Events Manager to lead our event department. If you are interested in organizing events, driving development and increasing sales with one of Canada’s fastest…
Added 3 months ago
Y
Associate Manager, Market Planning
Yum!
Vaughan, ON
- Full-time
…providing market planning, GIS, and analytical expertise to support development strategy and growth initiatives. The role develops market planning methodologies, analyses, and…
Added 3 months ago
Banquets - Events Manager
Northland Properties
St. John's, Newfoundland and Labrador
We are looking for a talented Events Manager to lead our event department. If you are interested in organizing events, driving development and increasing sales with one of Canada’s fastest…
Added 3 months ago
CS
Manager, Service Operations Planning
Canadian Solar Inc.
Remote, Canada
- Full-time
- Remote
The Service Operations Planning Manager will lead global planning and work management across e-STORAGE’s service operations in the Americas, Europe, and APAC. This role is focused on…
Added 3 months ago
Restaurant Manager - LOCAL Public Eatery, Lansdowne
LOCAL Public Eatery
Ottawa, Ontario
…business while working on your skills in people and leadership development. You will gain an understanding of how LOCAL Public Eatery leads-through people within a fun, energetic,…
Added 3 months ago
Bar Manager - LOCAL Public Eatery, Lansdowne
LOCAL Public Eatery
Ottawa, Ontario
…business while working on your skills in people and leadership development. You will gain an understanding of how LOCAL Public Eatery leads-through people within a fun, energetic,…
Added 3 months ago
A
Manager, Strategic initiatives & Transformation
AtkinsRéalis
Montreal, Quebec
- Full-time
Lead implementation of AI-enabled solutions to improve internal processes
Added 3 months ago
M
Manager, Engineering and Data Platform
Minto
North York, Ontario · Toronto, ON
- Full-time
We are seeking a dynamic and experienced Manager, Engineering & Data Platform to lead the development of scalable software systems and robust data infrastructure. This hybrid role combines…
Added 3 months ago
B
Manager, Modern Workplace Technology Consulting
BDO
Toronto, ON · Oakville, ON
- Full-time
BDO Canada is currently seeking a Manager, Modern Workplace Technology Consulting to join our Technology Consulting team. BDO’s Modern Workplace Practice provides clients with solutions and…
Added 3 months ago
WM
Business Scientist, Energy Intelligence
Wyse Meter Solutions Inc
Vaughan, Ontario
- $75,000 to $120,000 CAD / year
- Full-time
…energy intelligence work, co-building the future of submetering enabled by emerging AI…
Added 1 month ago
P
Trading Systems Analyst
Pinnacle
Toronto, ON · North York, ON
- Full-time
Liaise with the Trading, Development, and R&D teams to bring new products online based on business needs.
Added 1 month ago
G
SOC Director
GoSecure
Ottawa, ON · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
The SOC Manager will lead the day-to-day operations and continuous improvement of the Security Operations Center (SOC). This role is responsible for providing leadership, technical…
Added 3 months ago
JT
Manager, ISAGE Bridge Training and Newcomer Youth Programs, Job ID #142
JVS Toronto
Toronto, Ontario
- Contract
…thousands of individuals each year through employment, career development, and assessment services across Toronto and York Region. We also partner with businesses to help them find the…
Added 2 months ago
Director, Rapid Execution Delivery (RED)
Government of Alberta
Edmonton, AB
Lead the engine that delivers Alberta’s most urgent AI-enabled solutions - turning high‑value government priorities into secure, scalable products at unprecedented speed while safeguarding…
Added 1 month ago
FC
Team Manager Wealth Support
Fidelity Canada
Vancouver, BC
- Full-time
Collaborate with wealth advisors to support business development initiatives and enhance the client experience.
Added 1 month ago
T
AI/Data Application Developer, TD Securities
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 month ago
T
Bus Sys Analysis Specialist
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 month ago
T
Senior Full Stack Developer (CRM), TD Securities
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 month ago
M
Principal Product Manager – HR Product Management & Employee Experience
McKesson
Toronto, ON
- Full-time
The Principal Product Manager translates McKesson’s HR product and employee experience strategy into an enterprise product portfolio. Reporting to the VP, HR Product Management & Employee…

LifeWorks

Senior Client Program Manager

Toronto, ON, Canada
ON, Canada
CAN-ON-Home Office, Canada

Salary Range: $100,000 - $120,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $100,000 - $120,000
Job type: Full-time
Posting language: English
Posted: Sep 10, 2026

Original job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we'll accomplish together

At TELUS Health, we're not just managing retirement and benefits programs - we're transforming how organizations deliver them. Our Retirement & Benefit Solutions team powers cloud-based platforms that touch millions of lives across North America. Every day, we help our clients modernize systems that matter: pension administration, benefits delivery, health & welfare programs.

As a Senior Client Program Manager, you'll be the orchestrator of some of our most strategic client relationships. You'll lead the delivery of large-scale transformations - whether that's migrating organizations to the cloud, modernizing legacy pension systems, or rolling out enterprise health & welfare platforms. You'll partner directly with executive stakeholders, drive governance that actually works, and translate complex technical work into measurable business outcomes.

This is not a back-office role. You'll be in the room with C-suite clients, shaping how their organizations deliver benefits to their employees. You'll own the delivery narrative, manage the complexity, and ensure that ambitious programs land successfully - on time, on budget, and with lasting client impact.

What you'll do

Own Large-Scale Client Delivery Lead end-to-end delivery of complex Defined Benefit, Defined Contribution, and Health & Welfare programs. That means juggling multiple workstreams, coordinating across Product, Development, Configuration, Data, QA, and Operations. You'll manage dependencies, mitigate risks, forecast financial performance, and keep everyone aligned to what actually matters: delivering on commitments.

Be the Strategic Client Partner You'll be the senior delivery voice for our most important clients. Build trusted relationships with executive stakeholders. Lead steering committees. Have the conversations that shape strategy, not just status. Proactively identify where we can modernize, improve, and create value - thinking like a consultant, not just a delivery manager.

Drive Governance & Decision-Making Establish governance frameworks that don't slow things down - they accelerate them. Set up escalation paths that work. Deliver clear, data-driven executive reporting that helps clients and internal leaders make confident decisions. Make sure program health, risks, and financial impacts are visible and actionable.

Lead Cross-Functional Teams Influence without direct authority in matrixed environments. Foster collaboration across diverse teams. Create accountability. Push the organization toward innovative, modern delivery practices - whether that's leveraging automation, new tools, or AI-enabled productivity solutions.

Contribute to Continuous Improvement Help the PMO evolve. Share lessons learned. Develop best practices and templates that make future programs stronger. Champion modern delivery methodologies and tools that improve how we work.

What you bring

Experience & Expertise - Must Have

10+ years managing complex, client-facing programs - software implementations, business transformations, or large-scale delivery initiatives
Background in Benefits or Pension delivery, SaaS platforms, enterprise software implementation, or related complex environments
PMP certification (non-negotiable)
Proven success delivering large, multi-workstream programs with real business impact
Strong financial acumen: budgeting, forecasting, change control, risk management
Executive presence: you can speak confidently with senior leaders and negotiate across boundaries
Mastery of delivery tools: MS Project, Azure DevOps, Jira, Smartsheet, or similar platforms
Degree in Business, Technology, Engineering, Finance, Actuarial Science, or a related field

The Right Mindset

You thrive in client-facing environments and actually enjoy the complexity of stakeholder management
You balance strategic thinking with disciplined execution - you see the big picture and sweat the details
You influence teams across a matrixed org and make things happen without always having direct authority
You're comfortable with ambiguity but driven to create clarity and alignment
You see yourself as a trusted advisor, not just a program manager

Nice-to-Have Assets

Experience leading client migrations, platform modernizations, or large-scale transformation programs
Background specifically in Retirement, Pension, or Health & Welfare delivery
Agile, Scrum Master, Prosci, or related certifications
Track record of leveraging automation and AI tools to improve delivery efficiency and reporting
Experience in SaaS/cloud-based technology environments

Salary Range: $100,000 - $120,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS Health offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…

Job Type: This is for a current vacancy.

Why this role, why now

You'll partner with executive clients on transformational work that matters. You'll grow your influence and strategic leadership in a high-performing PMO culture that values delivery excellence and innovation. You'll have flexibility in how you work, competitive compensation, and real opportunities to shape how we deliver for the future.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Apply About employer

More about this job

Responsibilities

Lead the end-to-end delivery of complex, large-scale client programs including pension and health & welfare platforms. Act as a strategic partner to executive stakeholders to drive governance, manage dependencies, and ensure successful project outcomes.

Requirements

Requires 10+ years of experience in complex, client-facing program management and a PMP certification. Candidates must possess strong financial acumen, executive presence, and a background in benefits, pension, or SaaS implementation.

Skills

Program management
Strategic planning
Stakeholder management
Financial acumen
Risk management
Change control
Governance
SaaS implementation
Benefits administration
Pension administration
Cross-functional leadership
MS Project
Azure DevOps
Jira
Smartsheet

Benefits

Competitive salary
Bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan
Company matched pension
Career growth opportunities
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
SaaS
Cloud-based platforms
Pension administration
Benefits delivery
PMP
Governance
Stakeholder management
MS Project
Azure DevOps
Jira
Smartsheet
Risk management
Financial forecasting
Change control
Agile
Scrum Master
Prosci
Automation
AI-enabled productivity
Business transformation
Client-facing
Executive reporting
Matrixed environment
PMO
Defined Benefit
Defined Contribution
Health & Welfare
Consulting
Strategic leadership

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