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Bilingual Disability Case Manager
People Corporation
Calgary, AB · Vancouver, BC · Winnipeg, MB · Burlington, ON · Ottawa, ON · Toronto, ON · ON - Coughlin Ottawa
Full-time
We are seeking a Bilingual Disability Case Manager to join our Coughlin team in Ottawa, Burlington, or Winnipeg, though we are flexible on location.
Disability Case Manager
Princeton Holdings Limited
North Dumfries, Ontario
Full-time
Reporting to the Manager, Wellness & Disability Solutions, the Disability Case Manager will be responsible for the proactive management of short-term disability, accommodation and other…
Disability Case Manager
Princeton Holdings Limited
North Dumfries, Ontario
Full-time
Reporting to the Manager, Wellness & Disability Solutions, the Disability Case Manager will be responsible for the proactive management of short-term disability, accommodation and other…
Added 1 hour ago
Disability Case Manager
The Canada Life Assurance Company
Edmonton, AB
We are looking for a Disability Case Manager to join our Edmonton, AB office.
Added 1 day ago
Disability Case Manager
The Canada Life Assurance Company
Winnipeg, MB
We are looking for a Disability Case Manager in Winnipeg, MB.
Disability Case Manager
The Canada Life Assurance Company
St. John's, NL
We are looking for a Disability Case Manager in St Johns, NL.
Disability Case Manager
The Canada Life Assurance Company
Regina, SK
We are looking for a Disability Case Manager in Regina, SK.
Disability Case Manager
The Canada Life Assurance Company
Toronto, ON
We are looking for a Disability Case Manager in Toronto, ON.
Senior Disability Case Manager
TELUS Health
Toronto, ON
Full-time
Our Disability Case Managers are responsible for assisting employees on behalf of their employer when the employee is off work or at risk of being off work for health reasons. They assess…
Senior Disability Case Manager
LifeWorks
Toronto, ON · AB · CAN-AB-Home Office
Full-time
Our Disability Case Managers are responsible for assisting employees on behalf of their employer when the employee is off work or at risk of being off work for health reasons. They assess…
Bilingual Disability Case Manager (13-Month Contract)
Manion, Wilkins & Associates Ltd.
ON
Full-time
As the Bilingual Disability Case Manager, you will process and adjudicate short- and long-term disability claims, resolve client complaints, and maintain accurate, detailed verbal and…
Bilingual Disability Case Manager
Ellement Consulting Group
Gloucester Glen, ON · Gloucester, Ontario
Full-time
The Disability Case Manager is responsible for managing short-term disability (STD) claims from intake through resolution. This role involves assessing functional abilities, determining…
Bilingual Disability Case Manager
Ellement Consulting Group
ON · Vaughn, Ontario
Full-time
The Disability Case Manager is responsible for managing short-term disability (STD) claims from intake through resolution. This role involves assessing functional abilities, determining…
Bilingual Disability Case Manager
Ellement Consulting Group
Winnipeg, MB
Full-time
The Disability Case Manager is responsible for managing short-term disability (STD) claims from intake through resolution. This role involves assessing functional abilities, determining…
Case Manager, Disability Management
Homewood Health Centre
Alberta · British Columbia · Manitoba · Nova Scotia · Ontario · Saskatchewan
Full-time
As a Case Manager you will be an integral part of a collaborative, inter-disciplinary team focused on delivering seamless services and programs to our clients and customers. If you are…
Added 2 hours ago
Disability Case Manager
Sun Life
Calgary, AB
Full-time
3+ years of professional experience in disability case management
Added 1 day ago
Disability Case Manager
Sun Life
Edmonton, AB · Sun Life Edmonton
Full-time
3+ years of professional experience in disability case management
Senior Disability Case Manager
Wawanesa Insurance
Montreal, QC · Edmonton, AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · Calgary, AB · ON · North York - Toronto, ON (Hybr, ON · Hybrid - Canada, ON
In this role, you’ll take ownership of complex Short-Term Disability, Long-Term Disability, and/or Disability Income claims across our Group and Individual business, helping drive great…
Case Manager - North Peel Case Management (Full-Time)
Trillium Health Partners
ON · ON, Canada
Full-time
Position: Case Manager -North Peel Case Management
Disability Case Administrator (Acting)
Toronto District School Board
Toronto, ON
$89,365 to $107,249 CAD / year
Contract
Reporting to the Manager, Disability Case Management, the Disability Case Administrator will be responsible for administration of the Board’s short term leave disability plan (STLDP) and…
RN - Integrated Nurse Case Manager
Olathe Health
Pavilion 1, BC
Full-time
The Integrated Nursing Case Manager, under the direction of the Director/Manager of Case Management, provides care/service safely and efficiently for a full range of services to patients of…
Manager, Disability Client Relationships & Health and Wellness
Pacific Blue Cross
Burnaby, BC
Full-time
We are searching for a permanent Manager, Disability Client Relationships & Health and Wellness to join our Life and Disability team.
Added 1 day ago
Case Manager
Ottawa Salus
Ottawa, ON
The Case Manager provides community-based support to individuals suffering from severe and persistent mental illness. Client needs are assessed, a service plan is developed and the client…
Added 2 hours ago
Transitional Case Manager, Elgin
CMHA Thames Valley Addiction and Mental Health Services
St. Thomas, ON
$27.14 to $30.01 CAD / hour
Full-time
The Transitional Case Management Program embodies this belief by supporting individuals experiencing mental illness and/or addictions to live as independently as possible, while working…
Transitional Case Manager, Oxford
CMHA Thames Valley Addiction and Mental Health Services
ON
$27.14 to $37.26 CAD / hour
Full-time
Our Case Management Program embodies this belief by supporting individuals experiencing mental illness or addictions to live as independently as possible, while working collaboratively with…

LifeWorks

Senior Disability Case Manager

Toronto, ON, Canada
AB, Canada
CAN-AB-Home Office, Canada

Job type: Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

The Disability Case Manager assesses barriers to return-to-work and coordinates interventions to support employees' health and workplace reintegration. They also manage the transition to long-term disability and maintain proactive communication with employers and stakeholders.

Requirements

Candidates should have 2-5 years of experience in disability case management or a related field. Strong communication, problem-solving, and interpersonal skills are essential for managing complex cases and supporting employees.

Experience

2 to 5 years

Working hours

40 hours per week

Work arrangement

Hybrid

Skills

Disability case management
Return-to-work planning
Medical management
Case assessment
Critical thinking
Problem solving
Communication skills
Customer service
Interpersonal skills
Empathy
Sensitivity
Conflict resolution
Stakeholder management
Documentation
Time management

Benefits

Competitive salary
Bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan
Company matched pension
Career growth opportunities
Learning and development opportunities

Minimum pay

$70,000

Maximum pay

$85,000

Pay currency

CAD

Pay period

YEAR

Visa sponsorship

Not detected in the job text

Keywords

Disability Case Management
Return-to-Work
Occupational Health
Rehabilitation
Human Resource Management
Disability Insurance
Case Assessment
Medical Management
Stakeholder Engagement
Long Term Disability
LTD
Data Center Security
Personnel Security Screening
Critical Thinking
Empathy
Customer Service

Original job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we’ll accomplish together

Our Disability Case Managers are responsible for assisting employees on behalf of their employer when the employee is off work or at risk of being off work for health reasons. They assess any barriers to a successful and timely return-to-work and engage with stakeholders to implement strategies that address those identified barriers and support employees' return to work or an appropriate alternative plan.

Disability Case Managers work with a talented and collaborative group of professionals in a dynamic role that provides ongoing learning and career development opportunities in absence and disability management.

What you’ll do

Conduct case assessments, contacting the employee and their direct manager by telephone to explain the disability management process and gather information for assessment purposes
Develop and document an understanding of the situation and the factors supporting as well as inhibiting a successful return to work for the employee
Provide any of the following interventions: more in-depth assessment, medical management interventions, initiation and coordination of occupational and/or psychological interventions, utilization of specialized resources or consultations etc.
Determine an appropriate return-to-work (RTW) goal with the employee and the employer, provide active support for the RTW planning process between the employee and their supervisor and intervene when necessary
Communicate proactively with the employer's Human Resources representative regarding any case management issues that may impact the workplace and RTW planning
Manage the transition to long term disability (LTD) and provide medical and summary case management information to the LTD insurer to ensure a seamless transition
Accountability and responsibility for assigned case load in managing required tasks and relationships with stakeholders
Attend Case Management and Disability Management department team meetings
Other projects and tasks as assigned

Qualifications and Skills

What you bring

2-5 years comprehensive experience in Disability Case Management or combination of experience and specialized education
Background education/course work in any of the following fields: occupational health, rehabilitation, legislation related to disability management, helping relationship skills, mediation, human resource management, disability insurance, psychological and workplace factors in disability would be an asset
Registration or professional status within the disability management or professional health sector would be an asset
Strong communication skills with exceptional customer service focus
Exemplary interpersonal skills and ability to approach difficult situations with empathy and sensitivity
Detail oriented focus with ability to work independently in fast paced environment
Excellent problem solving skills and ability to apply critical thinking to execute decision making on complex situations

Salary Range: $70,000 - $85,000 Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS Health offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…

Job Type: This is for a current vacancy.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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