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Client Relations Coordinator

  • Kelowna, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Drive your career. Accelerate your success.

CSN Dayton is looking for a well-rounded Client Relations Coordinator to join our repair team in Kelowna, BC. You’ll be the friendly and professional first point of contact for our clients and guide them through the automotive repair process with clarity and care.

Why Join Us?

At Lift Auto Group, we value our team members and offer a supportive work environment that fosters growth and development. You’ll be joining a company that prioritizes people and provides the tools and training you need to succeed.

Requirements

  • Previous administrative experience required.
  • Strong customer service, computer skills and attention to detail.
  • Ability to manage multiple tasks in a fast paced work environment.
  • Valid Class 5 drivers license is mandatory.

Career Overview/Responsibilities:

Reporting to our highly experienced Location Manager, your duties will include:

  • Greet and make customers feel welcome from the moment they enter the shop.
  • Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
  • Obtaining customer signatures and deductible payments on final paperwork
  • Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
  • Demonstrate superior communication skills, both in person and over the phone.
  • Possess a professional and positive attitude with well-developed problem-solving skills.

If you are passionate about automotive repair and ready to take your career to the next level with Lift Auto Group, we invite you to apply today!

More about this job

Responsibilities

Welcome customers and guide them through the automotive repair process, providing clear and professional communication. Manage customer files and final paperwork, collect signatures and deductible payments, and close files with insurance companies as needed.

Requirements

Previous administrative experience, strong customer service and computer skills, and attention to detail are required. Candidates must be able to manage multiple tasks in a fast-paced environment and hold a valid Class 5 driver's license.

Skills

  • Customer Service
  • Administrative Experience
  • Computer Skills
  • Attention To Detail
  • Multitasking
  • Communication
  • Problem-Solving
  • Customer File Management
  • Invoicing
  • Insurance Company Communication
  • Automotive Repair Process
  • Class 5 Driver's License

Visa sponsorship

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Categories

  • Customer Service & Support
  • Administrative
  • Transportation

Keywords

  • Client Relations
  • Customer Service
  • Administrative Experience
  • Computer Skills
  • Attention To Detail
  • Multitasking
  • Automotive Repair
  • Customer Files
  • Final Invoicing
  • Customer Paperwork
  • Customer Signatures
  • Deductible Payments
  • Insurance Companies
  • Verbal Communication
  • Problem-Solving
  • Class 5 Driver's License
  • Repair Shop
  • Vehicle Pickup

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