Who We Are:
Lifting Solutions is a high-performing team that engineers, manufactures, distributes, sells, and services artificial lift products that outperform the market. Since our inception in Canada in 2014, we have expanded from 14 colleagues to over 300 across 28 locations in three countries and distributors in seven additional countries. We are proud to operate two state-of-the-art manufacturing facilities, one in Canada and one in Oman, where we leverage the latest technology to deliver high-performance products to clients worldwide.
The Opportunity:
Experienced in artificial lift system and associated applications in terms of system design, system components/products, application, operation, and troubleshooting of LS products and services. Works cross-functionally inside the Commercial & Application Support (CAS) Team along with Engineering, Client Solutions and Regional Operations to ensure a focused “Solutions Provider” approach. Encompasses activities starting with involvement in product design, review and support of internal client solutions, application support and direct client interaction as required by the organization.
Responsibilities:
In alignment with the Lifting Solutions culture, mission, vision and values, you will be responsible to:
- Continually assesses industry and client trends from an application and production standpoint including competitive solutions and products to help define, refine, and implement system solutions that deliver unique value based on client needs.
- Identifies and details application, product and/or service problems and improvement opportunities.
- Works collaboratively with other system/application specialists to share knowledge and learnings and ensure the best system is being selected to meet client needs.
- Application and product subject matter expert to support screening and evaluation of new product development opportunities.
- Participates in the design, understanding, development and testing of Lifting Solutions product lines including where appropriate as a project team member.
- Helps prepare technical information and conducts technical training for Lifting Solutions personnel as well as direct with clients as required.
- Coordinate and review field trials of new products related to their system specialization including data collection, initial evaluation, and preparation of case histories.
- Supports the regional client solutions and base operations team in terms of technical sales, business development, and direct client interaction for associated system/application areas.
- Provides technical application support to regional service bases for application reviews, system designs and product selection using internal tools and third party design software.
- Champions the use of and enhancement of the Lifting Solutions Product Tracking System including analysis of product performance data and preparation of summaries and reports for internal and external use.
- Acts as the liaison between engineering, commercial/technical application support, client solutions, and regional operations teams in terms of conveying relevant information on applications and products.
- Coordinates application reviews for product inspections at services bases including final report reviews and escalation as required to full engineering evaluations.
Your Qualifications and Experience:
- Mechanical or Petroleum Technologist or Engineer
- Understanding of all major oilfield artificial lift types and production engineering.
- Educated in the target system and component products as well as associated applications.
- Familiarity with field operations and servicing for the associated system and applications.
- Client-centric orientation and disposition.
- 5-10 years’ experience with Rod lift applications
- Expertise with the common design software for reciprocating rod and progressing cavity pumping applications including ability to use the software to compete system designs, optimization, and troubleshooting.
- Ability to organize, prioritize, and manage multiple tasks and work effectively under pressure.
- Strong data management skills, analytical capabilities and problem solving abilities.
- Intermediate comprehension of product inspection and failure analysis including reporting writing.
- Strong communication skills – oral, written and listening.
- Competent in the use of Microsoft 365 Suite of Software (Excel, Word, SharePoint)
What We Offer:
We take pride in offering an industry leading and comprehensive total rewards package that includes the following:
- 100% Employer sponsored Health and Wellness plan
- 100% Employer sponsored dental plan
- Short-Term and Long-Term Disability and Life Insurance
- Three-weeks’ vacation
- Five paid sick days per year
- External training allowance for continuing education
- Support and financial assistance to obtain or recertify professional designations
- Employee discounts through our preferred vendor programs
- Employer sponsored pension program with match
