Dock Field Technician

MasonLift is the fastest growing material handling equipment dealer in BC, backed by the 3 largest brands in the Industry: Toyota, Kalmar and Ottawa. Together we offer new and used equipment sales, short and long-term rentals, emergency and preventative maintenance, and comprehensive parts support.

What we offer:

• Competitive salary
• 3 weeks’ vacation
• Employer paid benefits such as: medical insurance, dental, vision, disability coverage, life insurance and more
• Paid sick days
• RRSP match
• Advancement opportunities
• Extensive hands-on Training program

Position Summary

The Dock Field Technician diagnoses problems, performs repairs and provides preventative maintenance service on dock equipment at a customer’s site.

Specific Accountabilities

• Troubleshoot, diagnose, service, repair and install various types of docks and related components including dock levelers, restraint systems, dock seals.
• Perform all assigned planned maintenance on customer dock equipment.
• Sound knowledge of utilizing electronic manuals
• Sound knowledge of electrical and hydraulic diagnostics
• Must be able to perform welding repairs.
• Uses instruction manuals, wiring diagrams and hydraulic schematics to diagnose components and system failures.
• Ensures customer work area is clean and free of debris, oil, and grease.
• Maintain a service truck and its inventory.
• Performs related duties as assigned.
• Be able to self-manage administration duties, and documentation of work performed.

Qualifications

Education & Work Experience

High school completion and at least 2 years welding and/or warehouse dock repair experience. General mechanical and electrical aptitude required.

Competencies and Skills

• Read and interpret blueprints.
• Read and interpret welding process specifications.
• Operate manual or semi-automatic welding equipment, choosing the best equipment to weld specific metals.
• Operate manual or semi-automatic flame-cutting equipment.
• Operate angle grinders and other tools.
• Follow all safety and health procedures to avoid accidents and hazards.
• Effective analytical and problem-solving skills
• Good written and verbal communication and customer care skills
• Time management skills
• Valid driver’s license, good driving record and ability to operate lift trucks.

Working Conditions

A Dock Field Technician will work in a variety of environments depending on customer facilities such as a warehouse, shop, parking lot etc. Including varying temperatures and subjected to dust, dirt, grease, and noise levels ranging from moderate to loud.

AI Use in Our Hiring Process:

As part of our recruitment process, we may use artificial intelligence (AI) tools to help review applications or support parts of the screening process. 

All stages of the hiring process are subject to human review, oversight, and final approval. While AI‑supported tools may assist in certain steps, they do not replace or determine human decision‑making.

Privacy Policy:

We also take privacy seriously. Any personal information collected during the hiring process is handled responsibly and in accordance with applicable privacy laws.

Equal Opportunity Employer:
MasonLift is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.