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Customer Success Specialist
BookJane
Canada
Full-time
Working closely with our Customer Success Manager and VP Operations, you will help manage customer accounts, respond to client questions, maintain account information, support onboarding…
Strategy Manager
Foundation
Remote, Canada
$80,000 to $110,000 CAD / year
Remote
Serve as the senior point of contact for each account in your book, building and maintaining relationships with budget decision-makers and senior client stakeholders.
Added 22 hours ago
Client Service Associate, Wealth Management - Owen Sound, 12-month contract
The Canada Life Assurance Company
Owen Sound, ON
Over the past 25 years, our advisory teams have helped clients live their dreams through sound financial planning and comprehensive wealth management. At IPC, the Client Experience…
Added 1 day ago
Client Service Associate, Wealth Management - Aurora, ON
The Canada Life Assurance Company
Toronto, ON
Over the past 25 years, our advisory teams have helped clients live their dreams through sound financial planning and comprehensive wealth management. At IPC, the Client Experience…
Client Service Associate, Wealth Management - Penticton
The Canada Life Assurance Company
Penticton 1, BC
Over the past 25 years, our advisory teams have helped clients live their dreams through sound financial planning and comprehensive wealth management. At IPC, the Client Experience…
Senior Consultant, Modern Networking - Alberta or British Columbia
IX Solutions Ltd.
Remote, Canada
$125,000 to $140,000 CAD / year
Full-time · Remote
The Senior Consultant, Modern Networking collaborates with client stakeholders, other technical consultants, Client Leads and Account Executives to deliver proposed technical solutions and…
Service Line Specialist (SLS - SEG)
Cognizant
Toronto, ON
$160,000 to $175,000 CAD / year
Full-time
The Service Line Specialist (SLS) is a strategic business development and client advisory role focused on driving growth across Cognizant's Software Engineering Group (SEG) portfolio,…
Service Line Specialist (SLS - SEG)
Cognizant
Toronto, ON
$160,000 to $175,000 CAD / year
Full-time
The Service Line Specialist (SLS) is a strategic business development and client advisory role focused on driving growth across Cognizant's Software Engineering Group (SEG) portfolio,…
Client Service Associate
PBY Capital
Toronto, ON
Full-time
PBY Capital was founded in 2020 to serve the specific needs of family offices, institutional clients, and other sophisticated investors. PBY provides access to a select group of investment…
Client Services Officer
Haventree Bank
Toronto, ON · AB
Full-time
Reporting to the Senior Manager, Client Experience, the position is responsible for delivering exceptional customer service and operational support. This role involves assisting clients…
Autoplan Specialist
Marsh Risk
Vancouver, BC
Full-time
As an Autoplan Specialist, you will handle customer inquiries regarding products and services, responding verbally and in writing to requests. You will serve as the first point of contact…
Autoplan Specialist
Marsh McLennan
Remote, Canada
Full-time · Remote
As an Autoplan Specialist, you will handle customer inquiries regarding products and services, responding verbally and in writing to requests. You will serve as the first point of contact…
Client Technical Solutions Lead, PathWise
Aon Corporation
Toronto, ON · Montreal, QC
Full-time
This role will improve responsiveness, strengthen technical ownership and ensure clients receive coordinated support without having to navigate multiple internal teams themselves. You will…
Operations Specialist
Purpose Unlimited
Vancouver, BC
As a key member of the operations team, the Associate supports client servicing by managing account applications, trade requests, and documentation workflows. You'll work daily with…
Sales Specialist - Network for AI - Large Enterprise Accounts
Hewlett Packard Enterprise
Toronto, Ontario · Quebec, Quebec · Ontario · All, Ontario, Canada
Full-time
Sales Specialist - Network for AI - Large Enterprise AccountsThis position is newly created and currently vacant. All interested candidates are encouraged to apply.This role has been…
Sales Specialist - Network for AI - Large Enterprise Accounts
HPE
Toronto, ON · Quebec, QC · All, Quebec
Full-time
Sales Specialist - Network for AI - Large Enterprise AccountsThis position is newly created and currently vacant. All interested candidates are encouraged to apply.This role has been…
Bilingual Senior Collections Specialist
Vaco by Highspring
Markham, ON
$64,000 to $80,000 CAD / year
Full-time
Our client is a financial services provider for an automotive brand. They are looking for a Bilingual Senior Collections Specialist to join their team!
Added 8 hours ago
Credit Product Specialist
S&P Global
Toronto, ON
Full-time
We value partnership, collaboration, client focus, and strong communication. The Americas Credit Specialist team is a group of credit risk professionals supporting a sophisticated sales…
Investment Services Specialist
Recrute Action
Montreal, QC
Maintain current knowledge of regulations and trading activities applicable to client accounts.
Senior Air Quality Specialist - Infrastructure
Onterris
Oakville, ON
Full-time
Contribute to business development activities including bolstering client accounts with previous experience and client contacts, contributing to client account management, as well as…
Help Desk Support Specialist
Encore Market Engagement
Oakville, ON
Part-time
ROLE: Director, Client Technology & Data Solutions
Account Supervisor
VML Canada (English)
Vancouver, BC
…innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The…
Customer Service Specialist
Belcan
Longueuil, QC
$40 to $45 CAD / hour
Contract
· Provide concierge level service as the single point of account management for all aspects of the relationship with the client.
Join our talent community!
Lighthouse
Brampton, Ontario
Delivering white-glove client service by strengthening customer relationships and providing an unmatched customer experience. From Product/Technical Support Specialist's, Customer Care…
Account Supervisor
VML Canada (English)
Toronto, ON
…innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The…

Lighthouse

Join our talent community!

Brampton, ON, Canada

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

This is a general talent community invitation to collect resumes for various functional teams including Engineering, Finance, and Customer Operations. The goal is to build a pipeline of candidates to help scale an AI platform for the hospitality industry.

Requirements

The company seeks individuals with a learning attitude and passion for the hospitality technology sector. Specific requirements vary by department, but a commitment to excellence and curiosity is emphasized.

Experience

0 to 2 years

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Software Engineering
Solution Architecture
Financial Accounting
Revenue Management
Sales Operations
Data Analytics
Customer Support
Client Onboarding
Contract Management
Marketing
Talent Acquisition
Product Management
Account Management

Visa sponsorship

Not detected in the job text

Keywords

AI Platform
Hospitality Technology
Commercial Strategy
Software Engineering
Solution Architecture
Revenue Management
Analytics Engineering
Customer Experience
SaaS
Series C
Hotel Data
Real-time Intelligence

Original job description

Our Mission: Why Lighthouse?

At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.

With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software - they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.

Lighthouse Values: Our guiding light

We are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment

Pursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail
Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward
Elevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals

We’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀

Eager to learn more or just want to share your resume for future opportunities? If you have the learning attitude, you are welcome! Learn more about our functional teams below and discover how you can shine brighter with Lighthouse!

Engineering

Byte-ing into 100TB of data daily to serve our clients a digital feast of top-notch insights. Our team is composed of engineering champions, to include Software Engineer's, Solution Architect's, and Engineering Team Lead's.

Finance

Providing unwavering support as one unit and joyful number crunchers who thrive on collaboration and take on any challenge. Start your finance journey with Lighthouse as a Finance Coordinator, Credit Collector, Accountant, or other finance function.

Business Operations

Incubating and scaling new lines of business as cross-functional ninjas with a pulse on the operating rhythm of Lighthouse. Whether you start as a Revenue Manager, Sales Operations Specialist, Analytics Engineer, or other cross-functional ninja, the sky is the limit.

Customer Operations

Delivering white-glove client service by strengthening customer relationships and providing an unmatched customer experience. From Product/Technical Support Specialist's, Customer Care Manager's, and Client Onboarding Specialist's, our customer operations team are champions at fostering a client centric experience.

Legal

Ensuring every ‘T’ is crossed and every ‘i’ is dotted as guardians of Lighthouse legality with a fortress of contracts

Marketing

Innovation meets imagination in the world of travel and hospitality technology on our marketing team

People & Talent

Powering Lighthouse’ success by cultivating talent, fostering a culture of growth, and enhancing the employee experience

Product

Crafting the industry’s best products, all while juggling requests from sales

Revenue

Our revenue team of sales practitioners and account managers champion providing the hospitality industry with the very best products to optimise their commercial strategy

Diversity, equity, inclusion, and belonging

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.

Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!

Learn more about our careers and recruitment process | Our company and leadership team | Beware of recruitment scams

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