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Added 8 mins ago
CH
Part-time - Diningroom Server - Foxview Retirement (Fixed Term- 4 months)
Claridge Homes
Ottawa, ON
- Part-time
Advise Dining Room Manager of any supplies to be ordered.
Added 8 mins ago
CH
Full-time - Diningroom Server - Foxview Retirement
Claridge Homes
Ottawa, ON
- Full-time
Advise Dining Room Manager of any supplies to be ordered.
Added 8 mins ago
GS
Case Manager / Case Worker Full Time- Mary's Place
Good Shepherd Centres
Hamilton, ON
- $24.89 CAD / hour
- Full-time
A demonstrated commitment to the mission values of availability, flexibility, adaptability, hospitality and dignity is essential
Added 8 mins ago
LP
Part-time Concierge
Larlyn Property Management
Edmonton, AB
- Part-time
Reporting to the Condominium Manager the Concierge greets every resident with a smile and a kind word; ensuring through strong open communication and organization that they deliver…
Added 8 mins ago
AR
Food Service Supervisor
A&W Restaurants
Victoria, BC
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 8 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
Victoria, BC
- Full-time
A&W Restaurants in Victoria, BC, located at 105/106 2000 Cadboro Bay Rd., is looking for permanent full-time Assistant Manager to start immediately.
Added 8 mins ago
AR
Food Service Supervisor
A&W Restaurants
Victoria, BC
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 8 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
Revelstoke, BC
- Full-time
A&W Restaurants in Revelstoke, BC, located at 1884 Trans Canada Hwy., is looking for permanent full-time Assistant Manager to start immediately.
Added 8 mins ago
AR
Food Service Supervisor
A&W Restaurants
Edmonton, AB
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 8 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
Langford, BC
- Full-time
A&W Restaurants in Langford, BC, located at #108 3016 Merchant Way, is looking for permanent full-time Assistant Manager to start immediately.
Added 8 mins ago
AR
Restaurant Manager
A&W Restaurants
AB
- Full-time
A&W Restaurants in Edmonton, AB, is seeking a Restaurant Manager to start immediately at our Bonnie Doon Mall location.(#167 8330-82 Ave, Edmonton, AB)
Added 8 mins ago
AR
Food Service Supervisor
A&W Restaurants
Edmonton, AB
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 8 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
Kamloops, BC
- Full-time
A&W Restaurants in Kamloops, BC, located at 1847 Trans Canada Hwy East, is looking for permanent full-time Assistant Manager to start immediately.
Added 8 mins ago
AR
Food Service Supervisor
A&W Restaurants
AB
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 8 mins ago
UO
Sales Attendant (Year-Round)
University of British Columbia
Kelowna, BC · UBCO | Campus Administration Building (ADM)
- $3,470 CAD / month
- Full-time
Under the direction of the Food Services Manager, the Sale Attendant provides exceptional customer service to all clients of UBCO Food Services. This could include serving customers, taking…
Added 23 mins ago
PS
Ottawa Head Event Supervisor
Puppy Sphere
Ottawa, ON
- $20 CAD / hour
- Part-time
Assist and support Regional Operations Manager and Operations Coordinator with day-to-day operations to meet or exceed company goals.
Added 23 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - Brockville
Taymax Group
Brockville, ON
- Part-time
Assist the Club Manager in counting out the drawer as needed.
Added 24 mins ago
VS
Dining Services Manager (2026-10992)
Verve Senior Living
Lloydminster, AB
- Full-time
The Dining Services Manager is responsible for the overall management of food services within the Residence. This includes meal planning and preparation, staff supervision, inventory and…
Added 24 mins ago
VC
Housekeeper - Hillside Terrace
Victoria Cool Aid Society
Victoria, BC
- Part-time
The Housekeeper reports to the Housing and Shelters Manager and is responsible for providing a range of services that promote a positive appearance of the facility for both clients and…
Added 38 mins ago
GC
Part-time Chef de Partie- Casino Mohawk
Great Canadian Entertainment
Campbellville, ON
- Part-time
Position Summary: Under the direct supervision of the Chef de Cuisine, Sous Chef, Pastry Chef, Kitchen Manager, or Manager, F&B, this position is responsible for the execution of menu item…
Added 38 mins ago
FS
Analyst, Data Quality & Governance
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
…Analyst, Data Quality & Governance, you will report to the Manager, Data Assets and Standards and will collaborate with data owners, stewards, and custodians across the organization to…
Added 53 mins ago
Area Manager II, YYZ9
Amazon
Toronto, ON
…customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their…
Added 1 hour ago
Security Officer - Flamboro Racetrack
Great Canadian Entertainment
Hamilton, ON · Dundas, ON
Refers guest disputes to the Manager, Security
Added 1 hour ago
Overnight Security Personnel - Winter 2026/27
Sunshine Village Corporation
Banff, AB
…to the Security Supervisory Team and the Mountain Operations Manager and work closely with all departments at the…
Added 1 hour ago
DIETARY AIDE
Southbridge Healthcare LP
Prince Edward, ON
…provide notice of your need for accommodation to the hiring manager upon scheduling of an…

Lightspeed Commerce, Inc.

Billing Support Specialist

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 29, 2026

Original job description

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is seeking a full-time, customer-centric, and detail-oriented professional to join the team as a Billing Support Specialist in our Montreal office. Reporting to the Global Billing Manager, you will be responsible for supporting customers with subscription and invoice-related inquiries across our products.

You will play an important role in ensuring accurate and timely billing support, following established processes, and collaborating with your manager and team to address issues and improve the customer experience.

If you’re organized, proactive, and enjoy solving problems in a fast-paced environment, this role is for you!

What you’ll be doing:

Resolve billing and subscription inquiries from customers and internal teams
Review, consolidate, and reconcile orders, contracts, invoices, and payments
Handle terminations and outstanding payment inquiries
Update and maintain accurate customer account information
Assist in the coordination of hardware returns
Ensure SLAs are met, with a focus on timely and high-quality responses
Document and track customer interactions in CRM systems (Salesforce, Zendesk)
Collaborate with internal teams (Sales, Finance, Support) to resolve customer issues
Flag recurring issues, bugs, or inefficiencies and discuss them with your manager to determine appropriate next steps
Follow established processes and contribute feedback for improvements

What you need to bring:

We're looking for a candidate who has experience with the following:

Experience in an administrative, billing, or support role
Strong organizational and time management skills
High attention to detail and accuracy
Problem-solving mindset with the ability to follow structured processes
Strong communication skills in English

Even better if you have:

Experience with Salesforce and Zendesk
Familiarity with SaaS or subscription-based environments
Additional languages
Interest in technology, retail, or hospitality industries

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

Be a changemaker

You’ll enjoy:

A flexible work environment that empowers you to do your best work (3 days a week in office)
A culture that celebrates performance
The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

Flexible paid time off and remote work policies
Equity options, because this is your company too
Contributions to your pension plan. Your future matters
Training opportunities to grow your skills and career
Health and wellness credit so you feel your best
Time off to volunteer and give back to your community
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program to get your personal Macbook
Enhanced parental leave to support growing families
Etc…

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you - all within a driven, diverse and inclusive team that’s passionate about empowering our communities

Please note that we ask applicants to disclose any criminal convictions, and we conduct criminal record checks as part of our hiring process for this role.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Apply About employer

More about this job

Responsibilities

The Billing Support Specialist will resolve customer subscription and invoice inquiries while maintaining accurate account information in CRM systems. They will also collaborate with internal teams to reconcile orders and ensure service level agreements are met.

Requirements

Candidates should have experience in an administrative, billing, or support role with strong organizational and communication skills. Proficiency in Salesforce and Zendesk, along with familiarity with SaaS environments, is considered a strong asset.

Skills

Billing support
Subscription management
Invoice reconciliation
Customer service
CRM systems
Salesforce
Zendesk
Time management
Problem-solving
Communication
Attention to detail
Administrative support
Order processing
Data maintenance

Benefits

Flexible paid time off
Remote work policies
Equity options
Pension plan contributions
Training opportunities
Health and wellness credit
Volunteer time off
Employee led networks
Computer purchase program
Enhanced parental leave

Visa sponsorship

Not detected in the job text

Keywords

Billing
Subscription
Invoicing
SaaS
CRM
Salesforce
Zendesk
Customer Experience
Reconciliation
Administrative
Support
Hardware returns
SLA
Commerce platform
Retail
Hospitality
Payments
Contracts
Data entry
Problem solving

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