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Added 10 days ago
Senior Manager, Marketing Analytics
Optro
Remote, Canada
$128,000 to $176,000 CAD / year
Full-time · Remote
…marketing data into decisions the business actually acts on. As Senior Manager, Marketing Analytics, you will own the measurement layer for the entire marketing org - campaign and channel…
Added 3 days ago
Senior Front-End Developer, Web Experimentation
Jobber
Remote, Canada
Full-time · Remote
We're looking for a Senior Front-End Developer with deep web experimentation experience - to drive high-velocity A/B and multivariate testing across our web properties while elevating our…
Added 3 days ago
Senior Brand Partnerships Manager
Jobber
Remote, Canada
Full-time · Remote
Reporting to the Senior Manager of Brand Partnerships, the Senior Brand Partnerships Manager is a senior individual contributor role for someone who wants to shape where this channel goes…
Added 4 days ago
Principal Technical Program Manager - FinOps
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
We're looking for a Principal Technical Program Manager to join our Product & Technology Operations team and own how we manage, optimize, and scale cloud, vendor, and AI spend across the…
Added 4 days ago
Principal Technical Program Manager - FinOps
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
We're looking for a Principal Technical Program Manager to join our Product & Technology Operations team and own how we manage, optimize, and scale cloud, vendor, and AI spend across the…
Added 3 days ago
Sr. CX and Market Insights Manager - 074 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
The Sr. CX and Market Insights Manager will lead and support the delivery of key quantitative research initiatives across multiple customer experience touchpoints, including flagship…
Added 3 days ago
Sr. CX and Market Insights Manager - 074 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
The Sr. CX and Market Insights Manager will lead and support the delivery of key quantitative research initiatives across multiple customer experience touchpoints, including flagship…
Added 3 days ago
Sr. CX and Market Insights Manager - 074 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
The Sr. CX and Market Insights Manager will lead and support the delivery of key quantitative research initiatives across multiple customer experience touchpoints, including flagship…
Added 3 days ago
Sr. CX and Market Insights Manager - 074 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
The Sr. CX and Market Insights Manager will lead and support the delivery of key quantitative research initiatives across multiple customer experience touchpoints, including flagship…
Added 3 days ago
Sr. CX and Market Insights Manager - 074 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
The Sr. CX and Market Insights Manager will lead and support the delivery of key quantitative research initiatives across multiple customer experience touchpoints, including flagship…
Added 3 days ago
Sr. CX and Market Insights Manager - 074 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
The Sr. CX and Market Insights Manager will lead and support the delivery of key quantitative research initiatives across multiple customer experience touchpoints, including flagship…
Added 4 days ago
Senior Sales Enablement Program Manager
Docker
Remote, Canada
Full-time · Remote
Docker is looking for a Senior Sales Enablement Program Manager to design and produce the training and enablement content that powers our Go-To-Market (GTM) team. Reporting to the Head of…
Added 5 days ago
Senior Manager, Research Management & Impact
Heart & Stroke
Remote, Canada
Full-time · Remote
We are currently looking for a Senior Manager, Research Management & Impact role to join our Research & Science team. Reporting to the Vice President, Research & Science, the role oversees…
Added 6 days ago
Senior Product Designer
Petal
Remote, Canada
Full-time · Remote
As a Senior Product Designer reporting to the Director of Product Design, you’ll join a collaborative team of Product Designers and UX Researchers focused on creating better healthcare…
Added 6 days ago
Senior Manager, Digital Marketing
Heart & Stroke
Remote, Canada
Full-time · Remote
The role of the Senior Manager, Digital Marketing is crucial in supporting the operation and alignment of the strategy of our online presence. This position will consult on digital campaign…
Added 6 days ago
Manager, Site Reliability Engineering
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
We’re looking for a Manager, Site Reliability Engineering to lead 2 teams of 4-6 platform engineers with a wide scope spanning across Site Reliability and Developer Experience. The platform…
Added 6 days ago
Manager, Site Reliability Engineering
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
We’re looking for a Manager, Site Reliability Engineering to lead 2 teams of 4-6 platform engineers with a wide scope spanning across Site Reliability and Developer Experience. The platform…
Added 6 days ago
Senior Talent Brand & Communications Manager
Jobber
Remote, Canada
Full-time · Remote
Then Jobber might be the place for you! We’re looking for a Senior Talent Brand & Communications Manager to be part of our People department.
Added 6 days ago
Security Engineer
Relay
Remote, Canada
Full-time · Remote
Stage 2: A 45-minute experience deep dive interview with the Senior Engineering Manager
Added 6 days ago
Project Manager - Scrum Master
Tiger Analytics Inc.
Remote, Canada
Full-time · Remote
Tiger Analytics is looking for an experienced Project Manager - Scrum Master to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science,…
Added 9 days ago
Financial Manager
Twilio
Remote, Canada
Full-time · Remote
Join the team as Twilio’s next Marketing Financial Manager.
Added 7 days ago
Senior Discovery Operations Coordinator
Xenon Pharmaceuticals
Remote, Canada
$60,000 to $71,500 CAD / year
Full-time · Remote
We are seeking a highly organized and detail-oriented Senior Discovery Operations Coordinator to support our Discovery Program Management team with day-to-day administrative and research…
Added 7 days ago
Senior Product Manager
Procurify
Remote, Canada
Full-time · Remote
…agentic procurement. We’re seeking a talented and collaborative Senior Product Manager to join us in building innovative, customer-centric solutions that drive meaningful…
Added 7 days ago
Senior Project Manager / Gestionnaire senior de projets
Digital Moment
Remote, Canada
Full-time · Remote
We’re currently looking for a Senior Project Manager to join our team.
Added 6 days ago
Director (Head) of Customer Success Management
Portless
Remote, Canada
Remote
Executive Escalations: Serve as the senior escalation point for Enterprise and Strategic merchants, driving root cause and corrective action across Operations, Technical Solutions, and…

Lightspeed Commerce, Inc.

Manager, Site Reliability Engineering

Remote, Canada

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Sep 15, 2026

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Original job description

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Manager, Site Reliability Engineering to lead 2 teams of 4-6 platform engineers with a wide scope spanning across Site Reliability and Developer Experience. The platform covers the full cycle of software delivery, from CI/CD pipelines to high-availability, scalable production environments.

This role is pivotal in ensuring the reliability, scalability, and optimal performance of our global cloud-based POS SaaS platform, which is critical to our customers' success. This position is also responsible for driving innovative engineering solutions to improve the developer experience and for managing cross-department stakeholders.

Please note this role is based in Canada.

What you’ll be doing:

People Leadership

Coach, mentor, guide, and motivate a senior team of cross-functional cloud platform engineers
Drive all cyclical people management activities, including performance management, goal setting, and individual development plans
Foster a positive work environment that encourages teamwork, creativity, innovation and high performance

Strategic Planning and Roadmap Development

Develop and execute a strategic vision for the SRE team, aligning them with the company's objectives and goals.
Understand business units roadmaps and interaction across the business.
Help define team’s vision, rationalize and prioritize projects with the emphasis on improving developer experience, production stability and scalability.
Build and project manage the team’s roadmap, establish the processes to execute on it, and keep the team on track.

Infrastructure and Automation

Lead the design and implementation of scalable, reliable, and efficient infrastructure solutions for our global cloud-based POS SaaS platform, leveraging modern cloud technologies and principles.
Drive automation efforts to streamline deployment, monitoring, and operational processes, enhancing the efficiency of our systems.

Collaboration and Communication

Work closely with engineering, product, and SRE teams from other departments to facilitate effective collaboration and alignment on platform goals and initiatives
Drive cross-org projects effectively
Communicate effectively with stakeholders to provide updates, gather requirements, and address concerns, ensuring transparency and fostering trust.

Please note that you may be required to take part in our On-Call rotation roster.

What you need to bring:

Proven experience working autonomously on projects across multiple streams of work.
A track record of successful project delivery through high-performing teams.
Extensive hands-on experience with cloud infrastructure providers such as AWS and GCP.
Proven expertise in orchestrating and managing infrastructure through code, streamlining operations and promoting automation.
Experience across engineering and leadership roles.
Ability to lead large teams across complex projects, and shape the strategic and technical direction of the platform engineering team.
Ability to provide strategic direction and set long-term team objectives.
Proven experience implementing improvements to processes that span across the boundaries of your own teams.
Led medium to large-sized teams of platform engineers.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

Be a changemaker

You’ll enjoy:

A flexible work environment that empowers you to do your best work
A culture that celebrates performance
The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

Flexible paid time off and remote work policies
Equity options, because this is your company too
Contributions to your pension plan. Your future matters
Training opportunities to grow your skills and career
Health and wellness credit so you feel your best
Time off to volunteer and give back to your community
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program to get your personal Macbook
Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you - all within a driven, diverse and inclusive team that’s passionate about empowering our communities

Please note that we ask applicants to disclose any criminal convictions, and we conduct criminal record checks as part of our hiring process for this role.

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $150,000 TO $185,000CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.

Please note that this compensation information is solely for candidates hired to perform work within Ontario (update to BC if posted in Vancouver) and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

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More about this job

Responsibilities

Lead and mentor two teams of platform engineers to ensure the reliability, scalability, and performance of a global cloud-based POS SaaS platform. Drive strategic roadmaps, infrastructure automation, and cross-departmental collaboration to improve developer experience and production stability.

Requirements

Requires extensive hands-on experience with cloud infrastructure providers like AWS and GCP, along with proven expertise in infrastructure as code. Candidates must demonstrate a track record of leading medium to large-sized teams and managing complex projects across multiple work streams.

Skills

Site Reliability Engineering
People Leadership
Cloud Infrastructure
AWS
GCP
Infrastructure as Code
Automation
CI/CD
SaaS
Strategic Planning
Developer Experience
Performance Management
Project Management
Stakeholder Management
Cloud Computing
Scalability

Benefits

Flexible work environment
Equity options
Pension plan contributions
Training opportunities
Health and wellness credit
Volunteer time off
Computer purchase program
Enhanced parental leave
Medical insurance
Dental insurance
Life and disability insurance
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
SaaS
AWS
GCP
Cloud Infrastructure
CI/CD
Infrastructure as Code
Automation
POS
Platform Engineering
People Management
Strategic Planning
Developer Experience
Scalability
Performance Management
Stakeholder Management
Project Management
Cloud-based
Production Stability
Engineering Leadership

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