Jobs in Canada

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Project Engineering Manager
Refresco
ON · Mississauga, ON
- Full-time
Lead root cause failure analysis (RCFA) on major downtime events and recurring issues to implement permanent, system-level corrective actions across sites.
Added 3 mins ago
BI
Warehouse Supervisor
Baxter International Inc.
Mississauga, ON · ON
- Full-time
In this role, you will lead warehouse receiving, shipping, and inventory management operations for a broad portfolio of healthcare products. Working closely with Transportation, Commercial,…
Added 3 mins ago
MC
Technical Resolution Team Lead
Masco Canada
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Here We Grow Again! Technical Resolution Team Lead (Hybrid - St. Thomas, ON Office)
Added 3 mins ago
MC
Technical Resolution Team Lead
Masco Corporation
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Here We Grow Again! Technical Resolution Team Lead (Hybrid - St. Thomas, ON Office)
Added 3 mins ago
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Forward Deployed Engineer (FDE) - GenAI / Agentic AI
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
Technical Leadership & Consultative Discovery: Lead architectural workshops, translate business requirements into technical roadmaps, and troubleshoot production bottlenecks alongside…
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Role Enablement Senior Manager
Equinix
Toronto, ON
- Full-time
…Role Enablement partners directly with the Digital University lead to bring the Digital University strategy to life: building and deploying its components, and bringing the right parts of…
Added 3 mins ago
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Digital Transformation & Change Management Senior Manager
Equinix
Toronto, ON
- Full-time
Partner with the Role Enablement lead and the Engineering and AI technical enablement experts so that change and enablement are planned and delivered together
Added 3 mins ago
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Microsoft Dynamics 365 Customer Engagement Senior Consultant
RSM Canada
Toronto, ON
- Full-time
Lead requirements gathering sessions with clients
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Agent Methode
Actalent
Montreal, QC
- $36 to $57 CAD / hour
- Contract
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External Financial Reporting Manager
Aston Carter
Toronto, ON
- $55 to $70 CAD / hour
- Full-time
Research complex accounting and reporting topics and lead the preparation of technical accounting memos related to various IFRS standards.
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Agent Methode
Actalent
Longueuil, QC
- $36 to $57 CAD / hour
- Contract
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Civil Designer
Actalent
Montreal, QC
- Contract
…engineering phases. Working under the general direction of a Lead Civil Engineer, the Civil Designer exercises sound independent judgment in day-to-day design and drafting decisions,…
Added 3 mins ago
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Ingenieur RAMS / RAMS Engineer
Actalent
Montreal, QC
- $30 to $55 CAD / hour
- Contract
Environnement de travail hybride avec 3 à 4 jours par semaine sur site à Montréal, QC ou Ottawa, ON · Hybrid work schedule with 3-4 days per week on-site in Montreal, QC or Ottawa, ON
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Business Analyst V
Robertson & Company Ltd.
Toronto, ON
- Contract
Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements, including…
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Consultant, Product & Delivery - Sales & Risk Management Platforms
Deloitte
Toronto, ON
- Full-time
…work closely with the Product Leader and Product & Delivery Lead to translate business needs, data governance requirements, and regulatory considerations into clear functional solutions…
Added 3 mins ago
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Manager, Supplier Engagement (Askuity)
The Home Depot Canada
Toronto, ON
- Full-time
In office 3 days per week (Tues/Wed/Thurs)
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Agent Methode
Actalent
Laval, QC
- $36 to $57 CAD / hour
- Contract
Added 3 mins ago
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Director of Engineering
Schema App
Canada
- Full-time
…organization. You'll set the engineering strategy and operating model, lead our team leads, and ensure predictable delivery of our product and platform…
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Project Manager
Actalent
Vaughan, ON
- $95,500 to $140,000 CAD / year
- Full-time
Lead equipment selection and technical evaluations for new machinery, systems, utilities, and infrastructure based on operational needs and business objectives.
Added 3 mins ago
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Civil Designer
Actalent
Calgary, AB
- Contract
…engineering phases. Working under the general direction of a Lead Civil Engineer, the Civil Designer exercises sound independent judgment in day-to-day design and drafting decisions,…
Added 3 mins ago
A
Civil Designer
Actalent
Mississauga, ON
- Contract
…engineering phases. Working under the general direction of a Lead Civil Engineer, the Civil Designer exercises sound independent judgment in day-to-day design and drafting decisions,…
Added 3 mins ago
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Costing and Inventory Director
Olymel
Boucherville, QC
- Temporary
…with the ability to influence, challenge the status quo, and lead change in a dynamic…
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Integrated Const Tech Spec
PCL Construction
Calgary, AB
…success, and that shared commitment drives how we work, grow and lead in the construction…
Added 3 mins ago
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Electrical Engineer - ALTO project / cadence
SYSTRA
Montreal, QC
- Full-time
Reporting to the Design Manager of each respective station (with a technical reporting relationship to the Systemwide Lead), within the Co-Development Phase of the ALTO programme, the…
Added 3 mins ago
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Marketing Manager | Commercial Interiors
Clearspace
Toronto, ON
- Full-time
Own clearspace.to, including content, structure, performance, and lead capture.

Lightspeed Commerce, Inc.

Staff P&T Incident & Technology Risk Operations Manager

Remote, Canada

Remote

Full-time

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English
Posted: Nov 13, 2026

Original job description

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We're looking for a Staff P&T Incident & Technology Risk Operations Manager to join our Product & Technology Operations team.

In this role, you will architect and drive the operating mechanisms that help Product & Technology respond effectively to incidents, reduce enterprise risk, and help provide leaders clear visibility into where attention and action are needed. You will facilitate bringing together fragmented processes and practices, help establish common standards, assist in improving communications and follow-through, and help ensure the right data reaches engineering teams, executives, and security leaders.

You’ll work at the intersection of Product &Technology Operations, Engineering, and Security. You will also help connect broader enterprise risk areas, including responsible AI, application and infrastructure security, identity and access, data protection, digital supply-chain risk, shadow IT/AI, security compliance, and operational resilience - into a coherent leadership view without becoming the functional ownership of each domain.

This is a high-impact individual contributor position focused on operational excellence rather than line management. We are looking for a senior hands-on specialist who thrives at the center of complex engineering and security challenges, partnering across technical teams to establish clear standards, streamline incident and vulnerability workflows, and help teams resolve critical operational risks efficiently without adding unnecessary processes.

What you’ll be doing:

Unify and Evolve Incident Management Mechanisms:

Maintain a consistent P&T-wide incident management framework, defining clear roles, severity levels, escalation paths, and communication standards.
Facilitate post-incident reviews (RCAs/post-mortems) and ensure action items are tracked to completion for systemic engineering improvements.

Drive Security Incident and Vulnerability Operating Processes:

Optimize intake, prioritization, escalation, and remediation workflows for security incidents and vulnerabilities alongside Engineering and Security.
Build tracking views that highlight material vulnerabilities, aging trends, and exceptions requiring leadership attention.

Build an Integrated View of Technology Risk:

Synthesize insights across AppSec, AI governance, IAM, supply chain, data protection, and compliance into a unified, actionable view of operational risk.
Identify recurring patterns across incident and vulnerability data to drive systemic fixes without duplicating team accountability.

Lead Reporting, Communications, and Executive Readiness:

Track core KPIs and prepare concise dashboards and briefings for the CTO, Security leadership, and board-level reviews.
Run lightweight operating cadences and remove workflow friction across Engineering, Security, Product, Legal, and Compliance to keep remediations moving.

What you need to bring:

Deep Operational Experience: Significant experience designing, implementing, or operating incident management, technology operations, security operations, or technology risk mechanisms within a complex enterprise environment.
Framework and Process Design: Proven track record of architecting and embedding durable incident management frameworks, post-incident RCA programs, communications protocols, and follow-through mechanisms across distributed engineering teams.
Data and Executive Communication: Exceptional skills in helping translate complex, fragmented technical data into clear executive dashboards, narrative briefings, and board-level materials.
Structured Problem Solving: Exceptional ability to assist teams in bringing order to ambiguous operational challenges, isolating systemic root causes, and building automated and durable mechanisms over manual workarounds.
Poise Under Pressure: Strong situational judgment, calm demeanor, and clear analytical thinking to help navigate high-severity incidents or urgent executive escalations.
Cross-Functional Collaboration: Highly collaborative mindset with a track record of building trusted peer relationships across engineering, operations, security, and executive leadership.
As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

Be a changemaker

You’ll enjoy:

A flexible work environment that empowers you to do your best work
A culture that celebrates performance
The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

Flexible paid time off and remote work policies
Equity options, because this is your company too
Contributions to your pension plan. Your future matters
Training opportunities to grow your skills and career
Health and wellness credit so you feel your best
Time off to volunteer and give back to your community
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program to get your personal Macbook
Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you - all within a driven, diverse and inclusive team that’s passionate about empowering our communities

Please note that we ask applicants to disclose any criminal convictions, and we conduct criminal record checks as part of our hiring process for this role.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Apply on jobs.ashbyhq.com About employer

More about this job

Responsibilities

You will architect and drive operating mechanisms to manage technology incidents, reduce enterprise risk, and provide leadership with clear visibility into operational performance. This role involves unifying incident management frameworks and synthesizing insights across security, compliance, and engineering domains to drive systemic improvements.

Requirements

The ideal candidate possesses significant experience in designing and operating incident management or technology risk frameworks within complex enterprise environments. You must demonstrate exceptional skills in translating complex technical data into executive-level communications and possess a strong ability to foster cross-functional collaboration.

Skills

Incident management
Technology risk operations
Security operations
Process design
Data analysis
Executive communication
Risk management
Operational excellence
Cross-functional collaboration
Vulnerability management
Governance
KPI tracking
Root cause analysis
Strategic planning
Stakeholder management

Benefits

Flexible paid time off
Remote work policies
Equity options
Pension plan contributions
Training opportunities
Health and wellness credit
Volunteer time off
Computer purchase program
Enhanced parental leave

Remote locations

Montreal, Quebec, Canada

Remote locations (standardized)

Montreal, Quebec, Canada

Visa sponsorship

Not detected in the job text

Keywords

Incident Management
Technology Risk
Operational Excellence
Security Operations
Governance
AppSec
AI Governance
IAM
Data Protection
Supply Chain Risk
Compliance
KPIs
RCA
Post-mortem
Engineering Operations
Executive Reporting
Risk Mitigation
Operational Resilience
Shadow IT
Infrastructure Security

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Work requirements

Jobs in Canada