Jobs in Canada

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Added 10 mins ago
LC
Staff P&T Incident & Technology Risk Operations Manager
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
We're looking for a Staff P&T Incident & Technology Risk Operations Manager to join our Product & Technology Operations team.
Added 10 mins ago
GH
Water and Wastewater Operator Level II
Groupe Helios
Peterborough, ON
- Full-time
Reporting to the Regional Manager, the Senior Operator, Level II is a hands-on technical lead responsible for the safe, efficient and compliant operation of several water treatment plants…
Added 25 mins ago
A
Bilingual Customer Service Experience Representative, Temporary
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Temporary
If you have any experience supporting business to business to consumer (we support credit unions, their members and our own customers) add another check mark
Added 25 mins ago
TH
Pro Account Sales Associate Full Time (GLOUCESTER)
The Home Depot Canada
Ottawa, ON
- Full-time
Meet and exceed personal goals (e.g. Sales, quotes, credit accounts) set by Supervisor as well as the goals of the team. Create action plan with Supervisor to develop selling skills in the…
Added 25 mins ago
TH
SPÉCIALISTE, VENTES, SERVICE PRO – PEINTURE (CAN)
The Home Depot Canada
Ottawa, ON
- Full-time
Meet and exceed personal goals (e.g. Sales, quotes, credit accounts) set by Supervisor as well as the goals of the team. Create action plan with Supervisor to develop selling skills in the…
Added 25 mins ago
R
Senior Relationship Manager, Commercial Financial Services - Healthcare Professionals- EN
RBC
Montreal, QC
- Full-time
…which your highly-developed experience with financial analysis, credit, and client acquisition relationship takes center stage. You are a key member of a Client Relationship Team and your…
Added 25 mins ago
C
Relationship Manager, Business Banking - Sherbrooke
CIBC
Sherbrooke, QC
- Full-time
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager & Team Lead, Business Banking, providing new and existing clients with an exceptional client…
Added 25 mins ago
TH
Contractor Sales Full Time - MILTON
The Home Depot Canada
Milton, ON
- Full-time
PASAs must have thorough knowledge of all departments and how to use the products in each department
Added 25 mins ago
A
Bilingual Customer Service Experience Representative, Temporary
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Temporary
If you have any experience supporting business to business to consumer (we support credit unions, their members and our own customers) add another check mark
Added 25 mins ago
RI
Associate Portfolio Manager, Asset Allocation
RBC Insurance
Toronto, ON
- Full-time
The Associate Portfolio Manager - Asset Allocation supports asset allocation and portfolio construction across RBC Insurance's portfolios backing insurance liabilities and surplus capital.
Added 40 mins ago
Account Manager
Sonepar
Kitchener, ON
The Account Manager is responsible for providing exceptional customer service to their assigned accounts as well as prospecting and developing new business. They will identify opportunities…
Added 55 mins ago
C
Gas Bar Supervisor - Redcliff Gas Bar
Co-op
Redcliff, AB
- Full-time
…Redcliff Gas Bar in Redcliff, AB. Reporting to the Gas Bar/C-Store Manager, the Gas Bar Supervisor plays a key supervisory role in ensuring smooth daily operations, delivering exceptional…
Added 55 mins ago
V
ITS Operations & Communications Intern (8-Month Contract)
Vancity
Vancouver, BC
- Full-time
The successful candidate will be expected to attend our office in person approximately 3 days per week
Added 55 mins ago
V
Strategic Insights Analyst
Vancity
Vancouver, BC
- Full-time
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status…
Added 55 mins ago
W
(CAN) Caissier
Walmart
Sherbrooke, QC
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 1 hour ago
KS
Logistics Coordinator
Kelly Services (Canada), Ltd.
Hawkesbury, ON
- $25 to $35 CAD / hour
- Contract
Assist the Administration Manager and Supply Chain in evaluating current couriers and brokerage
Added 1 hour ago
SS
Financial Analyst
StackTeck Systems Ltd.
Brampton, ON
- Full-time
…improvements across the organization. Reporting to Accounting Manager the successful candidate will gain exposure to group financial reporting, cash flow management, financial analysis,…
Added 1 hour ago
B
Vice President, Commercial FX Sales / Vice-président -Ventes de produits de change commerciaux
BMO
Toronto, ON · Montreal, QC · HO
- Full-time
Use appropriate systems to accurately price FX products & monitor credit exposures.
Added 1 hour ago
EC
IAM Analyst
East Coast Credit Union
NS · Dartmouth, NS
- Full-time
Are you ready for a new career journey at Nova Scotia's largest credit union? Join our dedicated team at East Coast Credit Union, where commitment to community, member satisfaction, and…
Added 1 hour ago
DB
Senior Credit Collections Specialist
Dryco Building Supplies
BC · British Columbia, Canada
- $65,000 CAD / year
- Full-time
Dryco Building Supplies Inc. is seeking an experienced Senior Credit & Collections Specialist to work closely with our National Credit Manager.
Added 1 hour ago
A
Bilingual Wealth Operations Representative
Altis
Toronto, ON
- $26 to $28 CAD / hour
- Contract
Background Check Requirement: Criminal and credit checks, plus two professional reference checks
Added 1 hour ago
JC
Cloud Solutions Administrator
JANA Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to a Development Manager, the Cloud Solutions Administrator will play a critical role in our cloud strategy and will be responsible for managing the organization’s cloud…
Added 1 hour ago
GI
Customer Service Representative - International Freight Forwarding
Gillespie-Munro Inc.
Vancouver, BC
- Full-time
Arrange for and provide accurate and timely export documents to customers in accordance with the terms of sales agreements and letters of credit.
Added 1 hour ago
Director, Retail Sales
Your Neighbourhood Credit Union
Sault Ste. Marie, ON · Kitchener, ON
Innovation is part of our history, too. Credit unions helped introduce some of Canada’s earliest banking innovations, and that mindset continues at YNCU. We’re always looking for unmet…
Added 1 hour ago
Assistant Manager
Vast auto Distribution
Thetford Mines, QC
Oversee daily credit verification and ensure corrections are made when necessary.

Lightspeed Commerce, Inc.

Staff P&T Incident & Technology Risk Operations Manager

Remote, Canada

Remote

Full-time

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English
Posted: Nov 13, 2026

Original job description

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We're looking for a Staff P&T Incident & Technology Risk Operations Manager to join our Product & Technology Operations team.

In this role, you will architect and drive the operating mechanisms that help Product & Technology respond effectively to incidents, reduce enterprise risk, and help provide leaders clear visibility into where attention and action are needed. You will facilitate bringing together fragmented processes and practices, help establish common standards, assist in improving communications and follow-through, and help ensure the right data reaches engineering teams, executives, and security leaders.

You’ll work at the intersection of Product &Technology Operations, Engineering, and Security. You will also help connect broader enterprise risk areas, including responsible AI, application and infrastructure security, identity and access, data protection, digital supply-chain risk, shadow IT/AI, security compliance, and operational resilience - into a coherent leadership view without becoming the functional ownership of each domain.

This is a high-impact individual contributor position focused on operational excellence rather than line management. We are looking for a senior hands-on specialist who thrives at the center of complex engineering and security challenges, partnering across technical teams to establish clear standards, streamline incident and vulnerability workflows, and help teams resolve critical operational risks efficiently without adding unnecessary processes.

What you’ll be doing:

Unify and Evolve Incident Management Mechanisms:

Maintain a consistent P&T-wide incident management framework, defining clear roles, severity levels, escalation paths, and communication standards.
Facilitate post-incident reviews (RCAs/post-mortems) and ensure action items are tracked to completion for systemic engineering improvements.

Drive Security Incident and Vulnerability Operating Processes:

Optimize intake, prioritization, escalation, and remediation workflows for security incidents and vulnerabilities alongside Engineering and Security.
Build tracking views that highlight material vulnerabilities, aging trends, and exceptions requiring leadership attention.

Build an Integrated View of Technology Risk:

Synthesize insights across AppSec, AI governance, IAM, supply chain, data protection, and compliance into a unified, actionable view of operational risk.
Identify recurring patterns across incident and vulnerability data to drive systemic fixes without duplicating team accountability.

Lead Reporting, Communications, and Executive Readiness:

Track core KPIs and prepare concise dashboards and briefings for the CTO, Security leadership, and board-level reviews.
Run lightweight operating cadences and remove workflow friction across Engineering, Security, Product, Legal, and Compliance to keep remediations moving.

What you need to bring:

Deep Operational Experience: Significant experience designing, implementing, or operating incident management, technology operations, security operations, or technology risk mechanisms within a complex enterprise environment.
Framework and Process Design: Proven track record of architecting and embedding durable incident management frameworks, post-incident RCA programs, communications protocols, and follow-through mechanisms across distributed engineering teams.
Data and Executive Communication: Exceptional skills in helping translate complex, fragmented technical data into clear executive dashboards, narrative briefings, and board-level materials.
Structured Problem Solving: Exceptional ability to assist teams in bringing order to ambiguous operational challenges, isolating systemic root causes, and building automated and durable mechanisms over manual workarounds.
Poise Under Pressure: Strong situational judgment, calm demeanor, and clear analytical thinking to help navigate high-severity incidents or urgent executive escalations.
Cross-Functional Collaboration: Highly collaborative mindset with a track record of building trusted peer relationships across engineering, operations, security, and executive leadership.
As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

Be a changemaker

You’ll enjoy:

A flexible work environment that empowers you to do your best work
A culture that celebrates performance
The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

Flexible paid time off and remote work policies
Equity options, because this is your company too
Contributions to your pension plan. Your future matters
Training opportunities to grow your skills and career
Health and wellness credit so you feel your best
Time off to volunteer and give back to your community
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program to get your personal Macbook
Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you - all within a driven, diverse and inclusive team that’s passionate about empowering our communities

Please note that we ask applicants to disclose any criminal convictions, and we conduct criminal record checks as part of our hiring process for this role.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Apply on jobs.ashbyhq.com About employer

More about this job

Responsibilities

You will architect and drive operating mechanisms to manage technology incidents, reduce enterprise risk, and provide leadership with clear visibility into operational performance. This role involves unifying incident management frameworks and synthesizing insights across security, compliance, and engineering domains to drive systemic improvements.

Requirements

The ideal candidate possesses significant experience in designing and operating incident management or technology risk frameworks within complex enterprise environments. You must demonstrate exceptional skills in translating complex technical data into executive-level communications and possess a strong ability to foster cross-functional collaboration.

Skills

Incident management
Technology risk operations
Security operations
Process design
Data analysis
Executive communication
Risk management
Operational excellence
Cross-functional collaboration
Vulnerability management
Governance
KPI tracking
Root cause analysis
Strategic planning
Stakeholder management

Benefits

Flexible paid time off
Remote work policies
Equity options
Pension plan contributions
Training opportunities
Health and wellness credit
Volunteer time off
Computer purchase program
Enhanced parental leave

Remote locations

Montreal, Quebec, Canada

Remote locations (standardized)

Montreal, Quebec, Canada

Visa sponsorship

Not detected in the job text

Keywords

Incident Management
Technology Risk
Operational Excellence
Security Operations
Governance
AppSec
AI Governance
IAM
Data Protection
Supply Chain Risk
Compliance
KPIs
RCA
Post-mortem
Engineering Operations
Executive Reporting
Risk Mitigation
Operational Resilience
Shadow IT
Infrastructure Security

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Work requirements

Jobs in Canada