Jobs in Canada

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Added 3 mins ago
CC
Payroll and Accounting Specialist
Canadian Cancer Society
Toronto, ON
- Full-time
Reporting to the Director, Finance Operations, the Payroll & Accounting Specialist is responsible for the accurate and timely completion of day-to-day payroll processing and related…
Added 3 mins ago
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Project Management Manager – (SC&E)
Accenture
Montreal, QC
- Full-time
…Digital, you’ll benefit from tailored career management and specialist skills that will fuel your ambitions in the Industry X…
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Supply Chain & Engineering – Manager, Warehousing Functional Lead (WMS & Distribution Center Operations)
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Toronto, ON
- Full-time
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Vancouver, BC
- Full-time
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- Part-time
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- Full-time
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Part-time Online Learning Field Placement Officer
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Ottawa, ON
- Part-time
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Litigation Support Specialist
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Calgary, AB
- $90,000 to $105,000 CAD / year
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This position can be based in any of our Canadian offices and requires hybrid attendance in the office
Added 33 mins ago
SE
Field Service Representative
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AB · Edmonton, AB
- Full-time
Able to perform duties on day or night shift under difficult conditions, heat, cold, noise, etc · Must hold valid driver's license and either holds or is able to obtain a passport
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Power Platform and AI Specialist
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Power Platform and AI Specialist
Convergence Networks
Winnipeg, MB
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Senior Manager, Finance Transformation
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Visible results. Faster month-end close, fewer spreadsheets, better data and stronger controls.
Added 1 hour ago
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Specialist, Events (14-Month Contract)
Borden Ladner Gervais LLP (BLG)
Vancouver, BC
- Full-time
The Specialist, Events partners with lawyers, business development professionals and firm leadership to design and deliver strategic client experiences that advance business development…
Added 1 hour ago
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Lung Health Exercise Specialist
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Pitt Meadows, BC
- $40.19 to $50.2 CAD / hour
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Lead Policy Specialist - Indigenous
Canadian Red Cross
Canada
- Full-time
…within the Office of Indigenous Relations, the Lead, Policy Specialist plays a vital role in advancing Indigenous policy integration across the organization and aligning services with the…
Added 1 hour ago
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Data Governance Specialist (Data Analytics) - BMO Insurance
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Toronto, ON
- Full-time
We are seeking a Data Governance Specialist (Data Analytics) to join our Data Governance & Reporting team.
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Customer Fulfillment Representative
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Oakville, ON
- Full-time
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Brampton, ON
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Senior Specialist, Member Services
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $58,000 to $91,000 CAD / year
- Full-time
…their pension. Within the Member Services team, the Senior Specialist possesses a deep level of knowledge and acts as a subject matter expert to troubleshoot complex cases/scenarios. They…
Added 1 hour ago
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Summer 2027 Intern, Sales and Use Tax
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Mississauga, ON
- Full-time
Valid driver's license required
Added 1 hour ago
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Bus Sys Analysis Specialist
TD
Toronto, ON
- Full-time
At the Specialist level, TD's model calls for expert knowledge of system analysis processes and techniques, expert knowledge of the systems/applications supported, including components,…

Lightspeed Commerce, Inc.

Staff P&T Incident & Technology Risk Operations Manager

Remote, Canada

Remote

Full-time

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English
Posted: Nov 13, 2026

Original job description

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We're looking for a Staff P&T Incident & Technology Risk Operations Manager to join our Product & Technology Operations team.

In this role, you will architect and drive the operating mechanisms that help Product & Technology respond effectively to incidents, reduce enterprise risk, and help provide leaders clear visibility into where attention and action are needed. You will facilitate bringing together fragmented processes and practices, help establish common standards, assist in improving communications and follow-through, and help ensure the right data reaches engineering teams, executives, and security leaders.

You’ll work at the intersection of Product &Technology Operations, Engineering, and Security. You will also help connect broader enterprise risk areas, including responsible AI, application and infrastructure security, identity and access, data protection, digital supply-chain risk, shadow IT/AI, security compliance, and operational resilience - into a coherent leadership view without becoming the functional ownership of each domain.

This is a high-impact individual contributor position focused on operational excellence rather than line management. We are looking for a senior hands-on specialist who thrives at the center of complex engineering and security challenges, partnering across technical teams to establish clear standards, streamline incident and vulnerability workflows, and help teams resolve critical operational risks efficiently without adding unnecessary processes.

What you’ll be doing:

Unify and Evolve Incident Management Mechanisms:

Maintain a consistent P&T-wide incident management framework, defining clear roles, severity levels, escalation paths, and communication standards.
Facilitate post-incident reviews (RCAs/post-mortems) and ensure action items are tracked to completion for systemic engineering improvements.

Drive Security Incident and Vulnerability Operating Processes:

Optimize intake, prioritization, escalation, and remediation workflows for security incidents and vulnerabilities alongside Engineering and Security.
Build tracking views that highlight material vulnerabilities, aging trends, and exceptions requiring leadership attention.

Build an Integrated View of Technology Risk:

Synthesize insights across AppSec, AI governance, IAM, supply chain, data protection, and compliance into a unified, actionable view of operational risk.
Identify recurring patterns across incident and vulnerability data to drive systemic fixes without duplicating team accountability.

Lead Reporting, Communications, and Executive Readiness:

Track core KPIs and prepare concise dashboards and briefings for the CTO, Security leadership, and board-level reviews.
Run lightweight operating cadences and remove workflow friction across Engineering, Security, Product, Legal, and Compliance to keep remediations moving.

What you need to bring:

Deep Operational Experience: Significant experience designing, implementing, or operating incident management, technology operations, security operations, or technology risk mechanisms within a complex enterprise environment.
Framework and Process Design: Proven track record of architecting and embedding durable incident management frameworks, post-incident RCA programs, communications protocols, and follow-through mechanisms across distributed engineering teams.
Data and Executive Communication: Exceptional skills in helping translate complex, fragmented technical data into clear executive dashboards, narrative briefings, and board-level materials.
Structured Problem Solving: Exceptional ability to assist teams in bringing order to ambiguous operational challenges, isolating systemic root causes, and building automated and durable mechanisms over manual workarounds.
Poise Under Pressure: Strong situational judgment, calm demeanor, and clear analytical thinking to help navigate high-severity incidents or urgent executive escalations.
Cross-Functional Collaboration: Highly collaborative mindset with a track record of building trusted peer relationships across engineering, operations, security, and executive leadership.
As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

Be a changemaker

You’ll enjoy:

A flexible work environment that empowers you to do your best work
A culture that celebrates performance
The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

Flexible paid time off and remote work policies
Equity options, because this is your company too
Contributions to your pension plan. Your future matters
Training opportunities to grow your skills and career
Health and wellness credit so you feel your best
Time off to volunteer and give back to your community
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program to get your personal Macbook
Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you - all within a driven, diverse and inclusive team that’s passionate about empowering our communities

Please note that we ask applicants to disclose any criminal convictions, and we conduct criminal record checks as part of our hiring process for this role.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Apply on jobs.ashbyhq.com About employer

More about this job

Responsibilities

You will architect and drive operating mechanisms to manage technology incidents, reduce enterprise risk, and provide leadership with clear visibility into operational performance. This role involves unifying incident management frameworks and synthesizing insights across security, compliance, and engineering domains to drive systemic improvements.

Requirements

The ideal candidate possesses significant experience in designing and operating incident management or technology risk frameworks within complex enterprise environments. You must demonstrate exceptional skills in translating complex technical data into executive-level communications and possess a strong ability to foster cross-functional collaboration.

Skills

Incident management
Technology risk operations
Security operations
Process design
Data analysis
Executive communication
Risk management
Operational excellence
Cross-functional collaboration
Vulnerability management
Governance
KPI tracking
Root cause analysis
Strategic planning
Stakeholder management

Benefits

Flexible paid time off
Remote work policies
Equity options
Pension plan contributions
Training opportunities
Health and wellness credit
Volunteer time off
Computer purchase program
Enhanced parental leave

Remote locations

Montreal, Quebec, Canada

Remote locations (standardized)

Montreal, Quebec, Canada

Visa sponsorship

Not detected in the job text

Keywords

Incident Management
Technology Risk
Operational Excellence
Security Operations
Governance
AppSec
AI Governance
IAM
Data Protection
Supply Chain Risk
Compliance
KPIs
RCA
Post-mortem
Engineering Operations
Executive Reporting
Risk Mitigation
Operational Resilience
Shadow IT
Infrastructure Security

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Work requirements

Jobs in Canada