Find work in Canada.

584,320 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
B
Mortgage Specialist
BMO
Edmonton, AB
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 6 mins ago
B
Mortgage Specialist
BMO
Edmonton, AB
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 6 mins ago
K
Assistant Store Manager - Square One
Knix
Mississauga, ON
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 6 mins ago
S
Senior Land Development Engineer/Project Manager
Stantec
Dartmouth, NS
- Full-time
Undertaking marketing efforts, and business development pursuits, including lead development, proposal preparation, presentations, relationship and client management.
Added 6 mins ago
HA
Senior Electrical Engineer (Science & Technology)
H.H. Angus & Associates Ltd.
AB · Calgary, AB
- Full-time
…environments. In this role, you’ll leverage your technical expertise to lead the design of intricate electrical systems, ensuring accuracy, constructability, and compliance with all codes,…
Added 7 mins ago
K
Lead Piping Designer
Kent
Calgary, AB
- Full-time
Kent is looking for a Lead Piping Designer to join our Engineering team in Calgary. The successful candidate will lead piping design activities, coordinate assigned designers, and oversee…
Added 21 mins ago
GW
Associate Lawyer - Lending
Gowling WLG
Toronto, ON
- Full-time
…and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career…
Added 21 mins ago
H
Resourcing Specialist
hireVouch
Canada
- Contract
Strategic alignment - Act as the primary supply partner to Sales, Markets, and Client Leadership Teams to translate pipeline and delivery needs into actionable staffing plans.
Added 21 mins ago
ZS
Data Governance Manager
Zodiac Solutions, Inc
Toronto, ON
- Full-time
"12–16 years overall, including 7+ years in Data Governance/Data Management and 3+ years in a lead or architecture role
Added 21 mins ago
2I
Sr. Developer - React/.net/Azure
2iSolutions Inc.
Oshawa, ON
- $90 to $95 CAD / hour
- Contract
Our client - A large industrial organization based out of Oshawa - is looking to hire a Senior Software Engineer for a long term contract role. This is a hybrid based position - on-site 3…
Added 21 mins ago
A
Data Analytics Lead
Altis
Markham, ON
- $110,000 to $125,000 CAD / year
- Full-time
Our client, a well-established organization in the corporate sector, is seeking a Senior Data Engineer / Senior BI / Analytics Engineering Lead to design, build, and optimize scalable data…
Added 21 mins ago
FI
Ecommerce Operations Specialist
fishRecruit Inc.
Toronto, ON · North York, ON
- $47,000 to $50,000 CAD / year
- Full-time
Our client is looking for a detail-oriented and resourceful E-commerce Operations Specialist to support the daily operations of their online sales channels, primarily Amazon and Shopify.
Added 21 mins ago
RG
Guidewire Lead
RED Global
Toronto, ON
- Full-time
Our international IT Consulting client is looking for Guidewire Lead (ClaimCenter & BillingCenter) as below.
Added 21 mins ago
SL
Marketing Director
SV Law
Guelph, ON
- Full-time
…phase of growth it is seeking an experienced individual to lead the marketing initiatives of the firm as its first Director of…
Added 21 mins ago
K
Assistant Store Manager - Square One
Knix
Mississauga, ON
- $56,900 to $65,000 CAD / year
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 21 mins ago
Manager, Wildlife & Integrated Resource Planning
The Government of Nova Scotia
Kentville, NS
You are recognized for your ability to: Lead and develop high-performing teams; Build trust and productive relationships across diverse interests; Balance competing priorities and…
Added 36 mins ago
Human Resources Advisor
ANDRITZ AG
Peterborough, ON
Lead recruitment activities for hourly employees in collaboration with hiring managers;
Added 36 mins ago
M
Senior Full Stack Java Engineer
Miratech
ON · Ontario, CANADA
- Full-time
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.
Added 36 mins ago
A
Concepteur de produits principal/ Senior Product Designer
Acumatica
Montreal, QC
- Full-time
The Senior Product Designer owns the end-to-end user experience of Acumatica applications, shapes workflows, and aligns them with the product vision. As an active member of the discovery…
Added 52 mins ago
LK
Interim Vice President, Finance / Controller
LHH Knightsbridge
Toronto, ON
- Contract
Our client is a large, complex Canadian organization with significant operations across Canada and the United States. They are seeking an experienced Interim Vice President, Finance /…
Added 52 mins ago
A
Human Resources Advisor
ANDRITZ
Peterborough, ON
- €80,000 to €100,000 EUR / year
- Full-time
Lead recruitment activities for hourly employees in collaboration with hiring managers;
Added 52 mins ago
SI
Senior Environment, Health & Safety Advisor
Santinel inc.
Toronto, ON
- Contract
…with the possibility of extension based on business needs and client…
Added 52 mins ago
BI
Pega Lead System Architect
BURGEON IT SERVICES
Toronto, ON · Greater Toronto Area, Canada
- Contract
Prior consulting experience in a client-facing environment and the ability to support proposals, estimates, technical discovery, and solution demonstrations.
Added 52 mins ago
BI
Computer System Validation (CSV) Lead-GxP
BURGEON IT SERVICES
Montreal, QC
- Contract
Role: Computer System Validation (CSV) Lead-GxP
Added 52 mins ago
C
Sales Development Representative
Carousel
Montreal, QC
- Full-time
…opportunities as we expand. If you've got 2–3 years of sales experience and you're ready for your next big move, keep…

Limelight Software

FP&A Analyst Customer Success Manager

Toronto, ON, M2N 5Y7, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Feb 1, 2027
Experience: 5+ years of relevant experience, with a strong foundation in FP&A, financial systems, or finance consulting.
Posting language: English
Posted: Nov 3, 2026

Original job description

Limelight is a financial planning and analysis (FP&A) software platform that helps finance teams automate budgeting, forecasting, and reporting. We help organizations connect their financial data, collaborate across departments, and spend more time making decisions.

About the Role

We’re looking for an FP&A Analyst Customer Success Manager with a strong financial modeling background to help customers get lasting value from Limelight.

You’ll manage customer relationships, monitor product usage, lead demos and check-ins, coordinate support, and support renewals and account growth. You’ll also prepare quotes and proposals, working with internal teams to align recommendations with customer needs.

This role is a strong fit for an FP&A professional or financial systems consultant who enjoys working with customers. Candidates with customer success, account management, or client management experience and hands-on FP&A expertise are also encouraged to apply.

What You’ll Do

Customer Relationship Management

Manage a portfolio of customers and build relationships with CFOs, finance leaders, system administrators, and budget owners.
Lead regular customer check-ins and business reviews to understand priorities, address challenges, and review progress.
Maintain clear account plans, meeting notes, commitments, and follow-up activities.
Stay informed about customer changes, including new finance leaders, business requirements, and planning priorities.

Product Adoption and Customer Engagement

Monitor platform usage, feature adoption, and engagement to identify customers who need additional guidance.
Proactively contact customers when usage declines and develop action plans to address barriers.
Deliver tailored product demos, training sessions, workshops, and customer office hours.
Introduce features and use cases that help customers improve budgeting, forecasting, financial reporting, and collaboration.

FP&A Guidance

Understand customers’ budgeting processes, financial models, reporting requirements, and business goals.
Provide practical guidance on workforce planning, revenue and expense planning, forecasting, scenario analysis, and variance reporting.
Help customers connect platform capabilities to their day-to-day finance responsibilities.
Work with FP&A consultants and implementation teams when customers need deeper model design or configuration support.

Customer Support and Issue Resolution

Review customer support tickets, clarify business impact, and coordinate priorities with Support and technical teams.
Track open issues through resolution and keep customers informed of progress.
Identify recurring questions and recommend improvements to training, documentation, and product usability.
Follow through on commitments and escalate issues when they affect customer confidence or retention.

Customer Retention, Renewals, and Account Growth

Track customer health, identify renewal risks early, and coordinate plans to improve satisfaction and retention.
Lead renewal conversations and help customers evaluate their ongoing requirements.
Prepare and present quotes and proposals for renewals, additional users, expanded functionality, and professional services.
Coordinate pricing, scope, and delivery expectations with the appropriate internal teams.
Identify opportunities to expand Limelight across departments, teams, and planning processes.

Cross-Functional Collaboration

Collaborate with FP&A Consulting, Implementation, Support, Product, Engineering, Sales, Marketing, and Cloud Operations.
Represent customer needs internally and translate feedback into clear, actionable requirements.
Coordinate handoffs so customers receive consistent communication and support.
Share customer insights that improve the product and overall customer experience.

What You Bring

5+ years of relevant experience, with a strong foundation in FP&A, financial systems, or finance consulting.
Hands-on experience with budgeting, forecasting, financial modeling, variance analysis, and management reporting.
Strong relationship-building skills and confidence working with finance leaders and business users.
The ability to deliver engaging software demonstrations, presentations, and training.
Strong organization and follow-through, with the ability to manage multiple accounts and competing priorities.
Confidence discussing customer needs, presenting recommendations, and preparing quotes and proposals.
A collaborative approach to solving problems and coordinating work across teams.

Preferred Experience

Customer success, account management, or client relationship management experience.
Experience supporting renewals, customer retention, proposals, or account expansion.
Experience with B2B SaaS, FP&A software, enterprise performance management (EPM), or corporate performance management (CPM) platforms.
Familiarity with ERP and accounting systems such as Sage Intacct, Oracle NetSuite, Microsoft Dynamics, or Blackbaud.
Experience using CRM platforms, customer support ticketing systems, and product usage reporting.

What Success Looks Like

Your customers actively use Limelight, adopt capabilities that improve their finance processes, and understand the value they receive. Customer concerns receive clear follow-through, renewal risks are addressed early, and opportunities for growth are supported by thoughtful recommendations.

Why Join Limelight?

Bring your finance expertise into a customer-facing role where you can make a direct impact. You’ll help finance teams improve how they plan and report while working closely with the teams building and delivering the platform.

Apply About employer

More about this job

Responsibilities

Manage customer relationships and product adoption by leading check-ins, demos, training, and FP&A guidance, while coordinating support and resolving issues. Monitor customer health, support renewals and account expansion, prepare quotes and proposals, and relay customer needs across internal teams.

Requirements

Requires 5+ years of relevant experience and hands-on expertise in FP&A, financial systems, or finance consulting, including budgeting, forecasting, financial modeling, variance analysis, and management reporting. Candidates should be effective relationship builders and presenters, organized across multiple accounts, and confident coordinating teams and preparing customer recommendations and proposals.

Skills

Financial Planning And Analysis
Financial Modeling
Budgeting
Forecasting
Variance Analysis
Management Reporting
Customer Success
Product Adoption
Software Demonstrations And Training
Renewal Management
Account Growth
Proposal Preparation
Customer Support Coordination
Cross-Functional Collaboration
Financial Systems

Visa sponsorship

Not detected in the job text

Keywords

FP&A
Financial Planning And Analysis
Financial Modeling
Budgeting
Forecasting
Variance Analysis
Management Reporting
Workforce Planning
Revenue Planning
Expense Planning
Scenario Analysis
Financial Systems
B2B SaaS
FP&A Software
Sage Intacct
Oracle NetSuite
Microsoft Dynamics
Blackbaud
CRM Platforms
Customer Support Ticketing Systems
Product Usage Reporting
Customer Success
Account Management
Renewals
Customer Retention
Account Expansion
Product Adoption
Customer Health

Report this job