Find work in Canada.

591,788 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 24 mins ago
EJ
Associate Analyst - Financial Planning
Edward Jones
Mississauga, ON
- $77,000 to $127,000 CAD / year
- Full-time
The Canada Financial Planning team is seeking an Associate Analyst to support the development, maintenance, and delivery of financial planning advice and guidance for our Canadian business.…
Added 40 mins ago
O
Senior Analyst, Lease Accounting
OMERS
Toronto, ON · Head Office Toronto
- Full-time
The Senior Analyst, Lease Accounting involves reviewing and interpreting lease documents to ensure accurate setup for billing tenants and verifying the accuracy of tenant recoveries during…
Added 55 mins ago
B
Portfolio Analyst
BMO
Ottawa, ON · Toronto, ON · FCP
- Full-time
…Commercial banking loans and credit solutions in an assigned portfolio of clients. Makes credit decisions and recommendations in compliance with bank policies and procedures while…
Added 1 hour ago
B
Financial Analyst, Winter 2027 (Co-op/Internship) - 8 months
BMO
Toronto, ON · FCP
- Full-time
Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value.
Added 1 hour ago
I
Analyst - Information Security
Innergex
Longueuil, QC
- Full-time
Innergex Renewable Energy Inc. is an independent renewable energy producer with an extensive and growing portfolio of assets in Canada, the United States, France and Chile. The Corporation…
Added 1 hour ago
CI
Senior Manager, ERP
Calian in Space & Technology
Ottawa, ON
- Full-time
Added 1 hour ago
C&
Senior Financial Analyst – Sales
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
…results? Church & Dwight Canada is looking for a Senior Financial Analyst – Sales to join our Finance team and play a key role in supporting profitable growth across our portfolio of…
Added 1 hour ago
ZS
Application Support Analyst – Front Office Technology at Mississauga, ON (Hybrid)
Zodiac Solutions, Inc
Mississauga, ON
- Full-time
Role: Application Support Analyst – Front Office Technology
Added 2 hours ago
FS
Senior Risk Analyst
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
Accountable for conducting detailed risk analyses, assessments and reporting on an assigned portfolio of financial institutions and for leading change in departmental processes and systems…
Added 2 hours ago
CI
Senior Lease Analyst (6-Month Contract)
Colliers International
Mississauga, ON · Oakville, ON · Toronto, ON
- Full-time
Understand client business objectives, real estate portfolio strategy, and service expectations.
Added 2 hours ago
CU
Junior Asset Management Analyst
Canadian Urban Limited
AB · Edmonton, AB
- Full-time
Canadian Urban is hiring a Junior Asset Management Analyst in Edmonton! Put your analytical skills to work and help shape the performance of a diverse real estate portfolio.
Added 3 hours ago
EB
Analyst, Credit Risk Management
EQ Bank
Toronto, ON
- Full-time
The Analyst, Credit Risk Management is responsible for executing independent credit risk oversight through the analysis, monitoring, and reporting of single-family residential mortgage,…
Added 3 hours ago
VC
Tax Analyst
Valsoft Corporation
Remote, Canada
- Remote
TAG is looking for a Tax Analyst, based anywhere in Canada, to support the portfolio’s Canadian, US and international tax compliance. The role reports to the portfolio’s tax leadership and…
Added 4 hours ago
E
Energy Cost Analyst for the North American Market
E&C
Remote, Canada
- $65,000 to $100,000 CAD / month
- Full-time
- Remote
Owning a client portfolio and become an expert in financial controlling of energy data
Added 4 hours ago
SL
Security Platform Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
The Security Platform Analyst is a key member of the security operations that run the operational services that align to the security technology supporting the overall Information Security…
Added 5 hours ago
S
AP Analyst
Signode
Halton Hills, ON
- Full-time
…products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its…
Added 5 hours ago
GC
Senior Financial Analyst, Programs
Grand Challenges Canada
Toronto, ON
- Full-time
Position(s): Senior Financial Analyst, Programs
Added 5 hours ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 5 hours ago
S
AP Analyst
Signode
Halton Hills, ON
- Full-time
…products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its…
Added 6 hours ago
Reporting Analyst
CAA Club Group
Thornhill, ON
…recommendations that will influence the business growth and/or address portfolio / business…
Added 6 hours ago
IT Support Analyst (12 Month Contract)
Greenfield Global Inc.
Chatham-Kent, ON · Chatham, ON
Job Title: IT Support Analyst (12 Month Contract)
Added 6 hours ago
Analyst, Business Development
IFM Investors
Toronto, ON
Added 7 hours ago
D
Analyst, Asset Management
Dream
Saskatoon, SK
- Full-time
…Western Canada Development Team is currently looking for an Analyst to assist in the growing Income Properties real estate portfolio in Western…
Added 7 hours ago
SP
Application Support Analyst
Spark Power
Remote, Canada
- Full-time
- Remote
The Analyst helps users with application-related issues, assists in investigating and resolving incidents, and works with business users, vendors, and IT colleagues to drive continuous…
Added 7 hours ago
E
Analyst (Scheduler), Project Controls
EPCOR
AB · Edmonton, Alberta
- Full-time
- Temporary
As the Analyst, Project Controls, you will play a key role in supporting the successful delivery of EPCOR Water Services' capital projects and programs. You will provide project controls…

Limelight Software

FP&A Analyst Customer Success Manager

Toronto, ON, M2N 5Y7, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Feb 1, 2027
Experience: 5+ years of relevant experience, with a strong foundation in FP&A, financial systems, or finance consulting.
Posting language: English
Posted: Nov 3, 2026

Original job description

Limelight is a financial planning and analysis (FP&A) software platform that helps finance teams automate budgeting, forecasting, and reporting. We help organizations connect their financial data, collaborate across departments, and spend more time making decisions.

About the Role

We’re looking for an FP&A Analyst Customer Success Manager with a strong financial modeling background to help customers get lasting value from Limelight.

You’ll manage customer relationships, monitor product usage, lead demos and check-ins, coordinate support, and support renewals and account growth. You’ll also prepare quotes and proposals, working with internal teams to align recommendations with customer needs.

This role is a strong fit for an FP&A professional or financial systems consultant who enjoys working with customers. Candidates with customer success, account management, or client management experience and hands-on FP&A expertise are also encouraged to apply.

What You’ll Do

Customer Relationship Management

Manage a portfolio of customers and build relationships with CFOs, finance leaders, system administrators, and budget owners.
Lead regular customer check-ins and business reviews to understand priorities, address challenges, and review progress.
Maintain clear account plans, meeting notes, commitments, and follow-up activities.
Stay informed about customer changes, including new finance leaders, business requirements, and planning priorities.

Product Adoption and Customer Engagement

Monitor platform usage, feature adoption, and engagement to identify customers who need additional guidance.
Proactively contact customers when usage declines and develop action plans to address barriers.
Deliver tailored product demos, training sessions, workshops, and customer office hours.
Introduce features and use cases that help customers improve budgeting, forecasting, financial reporting, and collaboration.

FP&A Guidance

Understand customers’ budgeting processes, financial models, reporting requirements, and business goals.
Provide practical guidance on workforce planning, revenue and expense planning, forecasting, scenario analysis, and variance reporting.
Help customers connect platform capabilities to their day-to-day finance responsibilities.
Work with FP&A consultants and implementation teams when customers need deeper model design or configuration support.

Customer Support and Issue Resolution

Review customer support tickets, clarify business impact, and coordinate priorities with Support and technical teams.
Track open issues through resolution and keep customers informed of progress.
Identify recurring questions and recommend improvements to training, documentation, and product usability.
Follow through on commitments and escalate issues when they affect customer confidence or retention.

Customer Retention, Renewals, and Account Growth

Track customer health, identify renewal risks early, and coordinate plans to improve satisfaction and retention.
Lead renewal conversations and help customers evaluate their ongoing requirements.
Prepare and present quotes and proposals for renewals, additional users, expanded functionality, and professional services.
Coordinate pricing, scope, and delivery expectations with the appropriate internal teams.
Identify opportunities to expand Limelight across departments, teams, and planning processes.

Cross-Functional Collaboration

Collaborate with FP&A Consulting, Implementation, Support, Product, Engineering, Sales, Marketing, and Cloud Operations.
Represent customer needs internally and translate feedback into clear, actionable requirements.
Coordinate handoffs so customers receive consistent communication and support.
Share customer insights that improve the product and overall customer experience.

What You Bring

5+ years of relevant experience, with a strong foundation in FP&A, financial systems, or finance consulting.
Hands-on experience with budgeting, forecasting, financial modeling, variance analysis, and management reporting.
Strong relationship-building skills and confidence working with finance leaders and business users.
The ability to deliver engaging software demonstrations, presentations, and training.
Strong organization and follow-through, with the ability to manage multiple accounts and competing priorities.
Confidence discussing customer needs, presenting recommendations, and preparing quotes and proposals.
A collaborative approach to solving problems and coordinating work across teams.

Preferred Experience

Customer success, account management, or client relationship management experience.
Experience supporting renewals, customer retention, proposals, or account expansion.
Experience with B2B SaaS, FP&A software, enterprise performance management (EPM), or corporate performance management (CPM) platforms.
Familiarity with ERP and accounting systems such as Sage Intacct, Oracle NetSuite, Microsoft Dynamics, or Blackbaud.
Experience using CRM platforms, customer support ticketing systems, and product usage reporting.

What Success Looks Like

Your customers actively use Limelight, adopt capabilities that improve their finance processes, and understand the value they receive. Customer concerns receive clear follow-through, renewal risks are addressed early, and opportunities for growth are supported by thoughtful recommendations.

Why Join Limelight?

Bring your finance expertise into a customer-facing role where you can make a direct impact. You’ll help finance teams improve how they plan and report while working closely with the teams building and delivering the platform.

Apply About employer

More about this job

Responsibilities

Manage customer relationships and product adoption by leading check-ins, demos, training, and FP&A guidance, while coordinating support and resolving issues. Monitor customer health, support renewals and account expansion, prepare quotes and proposals, and relay customer needs across internal teams.

Requirements

Requires 5+ years of relevant experience and hands-on expertise in FP&A, financial systems, or finance consulting, including budgeting, forecasting, financial modeling, variance analysis, and management reporting. Candidates should be effective relationship builders and presenters, organized across multiple accounts, and confident coordinating teams and preparing customer recommendations and proposals.

Skills

Financial Planning And Analysis
Financial Modeling
Budgeting
Forecasting
Variance Analysis
Management Reporting
Customer Success
Product Adoption
Software Demonstrations And Training
Renewal Management
Account Growth
Proposal Preparation
Customer Support Coordination
Cross-Functional Collaboration
Financial Systems

Visa sponsorship

Not detected in the job text

Keywords

FP&A
Financial Planning And Analysis
Financial Modeling
Budgeting
Forecasting
Variance Analysis
Management Reporting
Workforce Planning
Revenue Planning
Expense Planning
Scenario Analysis
Financial Systems
B2B SaaS
FP&A Software
Sage Intacct
Oracle NetSuite
Microsoft Dynamics
Blackbaud
CRM Platforms
Customer Support Ticketing Systems
Product Usage Reporting
Customer Success
Account Management
Renewals
Customer Retention
Account Expansion
Product Adoption
Customer Health

Report this job