Jobs in Canada

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Added 12 mins ago
GT
Client Partner
GFT Technologies North America
Toronto, ON
- Full-time
Own revenue growth, sales targets, renewals and forecasting for a portfolio of insurance and banking clients.
Added 12 mins ago
MH
Business Development Director
MEDUCOM Health Inc.
Guelph, ON
- Full-time
As a Business Development Director reporting to the President, you will be responsible for driving sales growth, identifying new business opportunities, and establishing strategic…
Added 12 mins ago
C
Senior Capture Manager – National Strategic Pursuits
CIMA+
Mississauga, ON
- $156,960 to $200,000 CAD / year
- Full-time
CIMA+ is seeking an experienced Senior Capture Manager – National Strategic Pursuits to lead the development and execution of winning strategies for major business opportunities across all…
Added 42 mins ago
A
Entry Level Sales
Aerotek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Or, you could choose a more client facing and sales oriented path that will lead you to the Account Manager Position, SR. Account Manager Role, Practice Lead, Strategic Sales & Operations,…
Added 42 mins ago
T
Banking & Financial Services - Delivery Manager
Talentmatics
Mississauga, ON
- Full-time
Partner with Account Management, Sales, Architecture, Engineering, and Practice teams to support account growth.
Added 42 mins ago
RH
Technical Product Manager
Robert Half
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
Availability to work approximately four days per week onsite in Mississauga
Added 42 mins ago
MC
Assistant Selling Manager
Mobilia Canada
Mississauga, ON
- Full-time
As an Assistant Selling Manager, you lead from the floor. You are actively engaged in selling, working with customers, closing your own sales, and contributing to the management of the…
Added 57 mins ago
LS
FP&A Solutions Consultant
Limelight Software
Toronto, ON
- Full-time
You’ll manage customer relationships, monitor product usage, lead demos and check-ins, coordinate support, and support renewals and account growth. You’ll also prepare quotes and proposals,…
Added 1 hour ago
BG
Project Manager
BUTTING Group
Calgary, AB
- Full-time
Are you ready to join a dynamic and growing stainless steel sales office that prides itself on delivering high-quality steel solutions to diverse industries across North America? Fantastic,…
Added 1 hour ago
T
Senior Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
Influence that counts. You’ll work side by side with the Planning Manager and have a direct voice with production, procurement and sales.
Added 1 hour ago
BC
Senior Manager, Technology - Banking Cloud Solutions Leader
BDO Canada
Toronto, ON
- Full-time
Develop account growth strategies in partnership with sales, delivery, and practice leadership
Added 2 hours ago
A
District Manager, 25-49 Digital Sales (Hunter)
ADP
Mississauga, ON
- Full-time
Hybrid: 3 days in office
Added 2 hours ago
Field Sales Representative II, Enterprise Growth, Google Cloud
Google
Montreal, QC
As a Field Sales Representative (FSR), you will serve as a strategic partner to Google Cloud customers in your territory. You will manage the growth strategy for enterprise accounts,…
Added 3 hours ago
JC
Senior Business Development Manager
JENCO CANADA LED
Toronto, ON · Etobicoke, ON
- Full-time
The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will strategically plan their approach to…
Added 3 hours ago
GL
Senior Financial Analyst, Commercial
Glass Lewis & Co
Toronto, ON
- $95,000 to $110,000 CAD / year
…Go-To-Market (GTM) organization. This role will partner closely with Sales, Customer Success, Marketing, Revenue Operations, and senior leadership to drive forecasting accuracy, operational…
Added 3 hours ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 3 hours ago
N
POS Integration & Implementation Engineer – Retail Data
nugget.ai
Mississauga, ON
- Contract
We are seeking an experienced POS Integration & Implementation Engineer to lead technical integrations between Daisy Retail and third-party POS systems.
Added 3 hours ago
P
Customer Care Representative
PheedLoop
Toronto, ON
- Full-time
As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:
Added 3 hours ago
MA
Country Manager, Indochina
Malaysia Airlines
AB · Alberta, Canada
- Full-time
Driving regional sales, revenue growth, and market share expansion.
Added 3 hours ago
A
Solutions Architect / Solutions Engineer- Payments
Airwallex
Toronto, ON
- Full-time
This role can be based in SF, NYC, Seattle or Toronto (3 days in office), with implementation coverage across the US
Added 3 hours ago
A
Implementation Manager - Embedded Finance
Airwallex
Toronto, ON
- Full-time
This role can be based in SF, NYC, Seattle or Toronto (with 3 days in office requirement)
Added 5 hours ago
MD
Community Development Officer
Muscular Dystrophy Canada
Vancouver, BC
- Full-time
Lead and grow community fundraising across British Columbia, including Walk and Roll, Fire Fighter fundraising initiatives, third-party and DIY fundraising.
Added 6 hours ago
H
Head of Marketing
Haystack
Canada
- Full-time
…partnering closely with revenue and finance teams to drive pipeline…
Added 6 hours ago
TC
Brand Manager
The Clorox Company
Brampton, ON · The Clorox Company of Canada-Head Office
- Full-time
Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of…
Added 6 hours ago
RB
Regional Vice President - Integrated Markets - Fraser Valley
Royal Bank of Canada
Langley (District), BC · LANGLEY, British Columbia
- Full-time
As the Regional Vice President, you will lead and develop a team of sales and service professionals to support client retention, acquisition and growth, providing superior customer service…

Limelight Software

FP&A Analyst Customer Success Manager

Toronto, ON, M2N 5Y7, Canada

Full-time

Apply on limelightsoftware.applytojob.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Feb 1, 2027
Experience: 5+ years of relevant experience, with a strong foundation in FP&A, financial systems, or finance consulting.
Posting language: English
Posted: Nov 3, 2026

Original job description

Limelight is a financial planning and analysis (FP&A) software platform that helps finance teams automate budgeting, forecasting, and reporting. We help organizations connect their financial data, collaborate across departments, and spend more time making decisions.

About the Role

We’re looking for an FP&A Analyst Customer Success Manager with a strong financial modeling background to help customers get lasting value from Limelight.

You’ll manage customer relationships, monitor product usage, lead demos and check-ins, coordinate support, and support renewals and account growth. You’ll also prepare quotes and proposals, working with internal teams to align recommendations with customer needs.

This role is a strong fit for an FP&A professional or financial systems consultant who enjoys working with customers. Candidates with customer success, account management, or client management experience and hands-on FP&A expertise are also encouraged to apply.

What You’ll Do

Customer Relationship Management

Manage a portfolio of customers and build relationships with CFOs, finance leaders, system administrators, and budget owners.
Lead regular customer check-ins and business reviews to understand priorities, address challenges, and review progress.
Maintain clear account plans, meeting notes, commitments, and follow-up activities.
Stay informed about customer changes, including new finance leaders, business requirements, and planning priorities.

Product Adoption and Customer Engagement

Monitor platform usage, feature adoption, and engagement to identify customers who need additional guidance.
Proactively contact customers when usage declines and develop action plans to address barriers.
Deliver tailored product demos, training sessions, workshops, and customer office hours.
Introduce features and use cases that help customers improve budgeting, forecasting, financial reporting, and collaboration.

FP&A Guidance

Understand customers’ budgeting processes, financial models, reporting requirements, and business goals.
Provide practical guidance on workforce planning, revenue and expense planning, forecasting, scenario analysis, and variance reporting.
Help customers connect platform capabilities to their day-to-day finance responsibilities.
Work with FP&A consultants and implementation teams when customers need deeper model design or configuration support.

Customer Support and Issue Resolution

Review customer support tickets, clarify business impact, and coordinate priorities with Support and technical teams.
Track open issues through resolution and keep customers informed of progress.
Identify recurring questions and recommend improvements to training, documentation, and product usability.
Follow through on commitments and escalate issues when they affect customer confidence or retention.

Customer Retention, Renewals, and Account Growth

Track customer health, identify renewal risks early, and coordinate plans to improve satisfaction and retention.
Lead renewal conversations and help customers evaluate their ongoing requirements.
Prepare and present quotes and proposals for renewals, additional users, expanded functionality, and professional services.
Coordinate pricing, scope, and delivery expectations with the appropriate internal teams.
Identify opportunities to expand Limelight across departments, teams, and planning processes.

Cross-Functional Collaboration

Collaborate with FP&A Consulting, Implementation, Support, Product, Engineering, Sales, Marketing, and Cloud Operations.
Represent customer needs internally and translate feedback into clear, actionable requirements.
Coordinate handoffs so customers receive consistent communication and support.
Share customer insights that improve the product and overall customer experience.

What You Bring

5+ years of relevant experience, with a strong foundation in FP&A, financial systems, or finance consulting.
Hands-on experience with budgeting, forecasting, financial modeling, variance analysis, and management reporting.
Strong relationship-building skills and confidence working with finance leaders and business users.
The ability to deliver engaging software demonstrations, presentations, and training.
Strong organization and follow-through, with the ability to manage multiple accounts and competing priorities.
Confidence discussing customer needs, presenting recommendations, and preparing quotes and proposals.
A collaborative approach to solving problems and coordinating work across teams.

Preferred Experience

Customer success, account management, or client relationship management experience.
Experience supporting renewals, customer retention, proposals, or account expansion.
Experience with B2B SaaS, FP&A software, enterprise performance management (EPM), or corporate performance management (CPM) platforms.
Familiarity with ERP and accounting systems such as Sage Intacct, Oracle NetSuite, Microsoft Dynamics, or Blackbaud.
Experience using CRM platforms, customer support ticketing systems, and product usage reporting.

What Success Looks Like

Your customers actively use Limelight, adopt capabilities that improve their finance processes, and understand the value they receive. Customer concerns receive clear follow-through, renewal risks are addressed early, and opportunities for growth are supported by thoughtful recommendations.

Why Join Limelight?

Bring your finance expertise into a customer-facing role where you can make a direct impact. You’ll help finance teams improve how they plan and report while working closely with the teams building and delivering the platform.

Apply on limelightsoftware.applytojob.com About employer

More about this job

Responsibilities

Manage customer relationships and product adoption by leading check-ins, demos, training, and FP&A guidance, while coordinating support and resolving issues. Monitor customer health, support renewals and account expansion, prepare quotes and proposals, and relay customer needs across internal teams.

Requirements

Requires 5+ years of relevant experience and hands-on expertise in FP&A, financial systems, or finance consulting, including budgeting, forecasting, financial modeling, variance analysis, and management reporting. Candidates should be effective relationship builders and presenters, organized across multiple accounts, and confident coordinating teams and preparing customer recommendations and proposals.

Skills

Financial Planning And Analysis
Financial Modeling
Budgeting
Forecasting
Variance Analysis
Management Reporting
Customer Success
Product Adoption
Software Demonstrations And Training
Renewal Management
Account Growth
Proposal Preparation
Customer Support Coordination
Cross-Functional Collaboration
Financial Systems

Visa sponsorship

Not detected in the job text

Keywords

FP&A
Financial Planning And Analysis
Financial Modeling
Budgeting
Forecasting
Variance Analysis
Management Reporting
Workforce Planning
Revenue Planning
Expense Planning
Scenario Analysis
Financial Systems
B2B SaaS
FP&A Software
Sage Intacct
Oracle NetSuite
Microsoft Dynamics
Blackbaud
CRM Platforms
Customer Support Ticketing Systems
Product Usage Reporting
Customer Success
Account Management
Renewals
Customer Retention
Account Expansion
Product Adoption
Customer Health

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Work requirements

Jobs in Canada