Find work in Canada.

575,904 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
BC
Business Advisor (Whistler/Pemberton)
Beem Credit Union
Whistler, BC
- Full-time
Leverage CRM tools and digital channels to identify opportunities and enhance member experience.
Added 12 mins ago
IR
Senior Manager, Consulting
Info-Tech Research Group
Canada
- Full-time
We are seeking an experienced and dynamic Consulting Senior Manager to lead strategic client engagements, drive executive-level relationships, and oversee the delivery of research-driven…
Added 12 mins ago
AC
Intermediate Project Controller
Allnorth Consultants Limited
Sherwood Park, AB · AB · Kamloops, BC · Kelowna, BC · Nanaimo, BC · Vancouver, BC · Victoria, BC · Saskatoon, SK · Calgary, AB
- Full-time
1–3 years of hands-on experience with scheduling software (e.g., Primavera P6, Microsoft Project) supporting client reporting. Primavera P6 is an asset.
Added 12 mins ago
VC
Human Resources Labour Relations Advisor, Resident Doctors
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Full-time
…post-secondary institution, plus five (5) years of recent related experience in a unionized environment, or an equivalent combination of education, training and…
Added 12 mins ago
S
Project Archaeologist, Field Lead
Stantec
ON · Stoney Creek, ON
- Full-time
We are seeking to hire full-time personnel for the role: Project Archaeologist, Field Lead, to join our Archaeology team in Ontario. An individual in this role will be highly organized and…
Added 12 mins ago
SC
Sous Chef (87163001)
Sodexo Canada Ltd
Wilcox, SK
- Up to $25 CAD / hour
- Full-time
Looking for a change, an opportunity to show your exceptional skills, a chance to help lead and build a team? Grow your career with a company that shares your passion!
Added 12 mins ago
VE
Spécialiste mise en route / Commissioning Specialist
Veolia Environnement SA
Montreal, QC
- Full-time
…physico- chimique membranaire et traitement des boues, avec une expérience pratique de la mise en service, de l'exploitation et du…
Added 12 mins ago
VE
Ingénieur(e) d'exécution de projets/Execution Project Engineer
Veolia Environnement SA
Montreal, QC
- Full-time
Reporting to the Project Execution Team Lead, you will be at the heart of the action. As a Project Execution Engineer, you will do more than prepare documentation - you will lead our water…
Added 12 mins ago
MU
Director of Facilities - Custodial, Grounds, Logistics and Mail and Related Services
McMaster University
Hamilton, ON
- Full-time
…regulatory obligations, financial considerations, risk, and client needs in making decisions. The position provides strategic advice and recommendations to senior facilities leadership on…
Added 12 mins ago
AS
Electrical Engineer
Alliance Search Partners
Mississauga, ON
- Full-time
Our Customer is seeking an experienced MV/HV & Substation Engineering Program & Team Leader to lead and scale our portfolio of medium-voltage (MV), high-voltage (HV), substation, protection…
Added 12 mins ago
A
Project Manager/Leader - Senior
Akkodis
Toronto, ON
- Contract
Client Location: Toronto, Ontario(Onsite Opportunity): 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday)
Added 12 mins ago
CH
Senior Data Warehouse Developer
Calgary Homeless Foundation
Calgary, AB
- Full-time
Lead the development, upgrade, and maintenance of the MAGE application, aligning with evolving business needs and ensuring seamless integration with data infrastructure.
Added 12 mins ago
SS
Manager, Customer Service & Order Management - Food Industry
Summit Search Group
Toronto, ON · Etobicoke, ON
- $100,000 to $120,000 CAD / year
- Full-time
About Our Client: Our client is a leading distributor of high-quality food products serving a diverse range of commercial and hospitality customers.
Added 12 mins ago
LT
Product Owner
Lighthouse Technology Services
Calgary, AB
- $70 to $73 CAD / hour
- Full-time
Lighthouse Technology Services is partnering with our client to fill their Product Owner position! This is a 12+ month contract with good potential to extend and will be onsite in Calgary,…
Added 12 mins ago
I
Staff Software Developer
Improving
Vancouver, BC
- Full-time
Accountable to lead the team for assigned client projects to successful technical and deliverable outcomes.
Added 27 mins ago
Bilingual Automotive Fixed Ops Specialist - Training and Implementation
PBS Systems
Calgary, AB
1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Added 27 mins ago
Administration - General Manager
Salit Steel
Fort Erie, ON
Lead strategic short- and long-term business planning in alignment with executive leadership.
Added 27 mins ago
T
Assistant Branch Manager Trainee
TD
Brampton, ON
- Full-time
…Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States…
Added 27 mins ago
Senior Sales Advisor, Commercial Insurance
Navacord
Calgary, AB · Edmonton, AB
…sector they serve, understanding their clients needs and their client’s business. The Senior Advisor will embody strong consultative and proven strategic selling abilities and look for…
Added 27 mins ago
Field Services - Project Lead
Wenco (a Hitachi Construction Machinery subsidiary)
Richmond, BC
As Project Lead, Field Services, you will be accountable for safe, consistent and predictable delivery of our field service projects across the region, including system implementations,…
Added 27 mins ago
PV
Veterinary Assistant - Emergency
Pulse Veterinary Specialists & Emergency
Sherwood Park, AB
- Full-time
The Emergency TA reports directly to the Lead Emergency Registered Veterinary Technologist (RVT).
Added 27 mins ago
SL
Financial Services Consultant- Insurance
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts…
Added 27 mins ago
T
Senior Product Manager, Oncology
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
Willingness to travel to various meetings or client Strong project management skills and experience managing multiple vendors and agency partners
Added 27 mins ago
K
Manager, Supply Chain Transformation
KPMG
Montreal, QC
- Full-time
Lead and manage multidisciplinary teams composed of consultants, business specialists, technology specialists, and client representatives.
Added 27 mins ago
K
Senior Consultant, Procurement Transformation
KPMG
Montreal, QC
- Full-time
Are you a talented leader with a proven track record for motivating teams and delivering exceptional client service?

Limelight Software

FP&A Customer Success Manager

Toronto, ON, M2N 5Y7, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Feb 1, 2027
Experience: 5+ years of relevant experience, with a strong foundation in FP&A, financial systems, or finance consulting.
Posting language: English
Posted: Nov 3, 2026

Original job description

Limelight is a financial planning and analysis (FP&A) software platform that helps finance teams automate budgeting, forecasting, and reporting. We help organizations connect their financial data, collaborate across departments, and spend more time making decisions.

About the Role

We’re looking for a Customer Success Manager with a strong FP&A background to help customers get lasting value from Limelight.

You’ll manage customer relationships, monitor product usage, lead demos and check-ins, coordinate support, and support renewals and account growth. You’ll also prepare quotes and proposals, working with internal teams to align recommendations with customer needs.

This role is a strong fit for an FP&A professional or financial systems consultant who enjoys working with customers. Candidates with customer success, account management, or client management experience and hands-on FP&A expertise are also encouraged to apply.

What You’ll Do

Customer Relationship Management

Manage a portfolio of customers and build relationships with CFOs, finance leaders, system administrators, and budget owners.
Lead regular customer check-ins and business reviews to understand priorities, address challenges, and review progress.
Maintain clear account plans, meeting notes, commitments, and follow-up activities.
Stay informed about customer changes, including new finance leaders, business requirements, and planning priorities.

Product Adoption and Customer Engagement

Monitor platform usage, feature adoption, and engagement to identify customers who need additional guidance.
Proactively contact customers when usage declines and develop action plans to address barriers.
Deliver tailored product demos, training sessions, workshops, and customer office hours.
Introduce features and use cases that help customers improve budgeting, forecasting, financial reporting, and collaboration.

FP&A Guidance

Understand customers’ budgeting processes, financial models, reporting requirements, and business goals.
Provide practical guidance on workforce planning, revenue and expense planning, forecasting, scenario analysis, and variance reporting.
Help customers connect platform capabilities to their day-to-day finance responsibilities.
Work with FP&A consultants and implementation teams when customers need deeper model design or configuration support.

Customer Support and Issue Resolution

Review customer support tickets, clarify business impact, and coordinate priorities with Support and technical teams.
Track open issues through resolution and keep customers informed of progress.
Identify recurring questions and recommend improvements to training, documentation, and product usability.
Follow through on commitments and escalate issues when they affect customer confidence or retention.

Customer Retention, Renewals, and Account Growth

Track customer health, identify renewal risks early, and coordinate plans to improve satisfaction and retention.
Lead renewal conversations and help customers evaluate their ongoing requirements.
Prepare and present quotes and proposals for renewals, additional users, expanded functionality, and professional services.
Coordinate pricing, scope, and delivery expectations with the appropriate internal teams.
Identify opportunities to expand Limelight across departments, teams, and planning processes.

Cross-Functional Collaboration

Collaborate with FP&A Consulting, Implementation, Support, Product, Engineering, Sales, Marketing, and Cloud Operations.
Represent customer needs internally and translate feedback into clear, actionable requirements.
Coordinate handoffs so customers receive consistent communication and support.
Share customer insights that improve the product and overall customer experience.

What You Bring

5+ years of relevant experience, with a strong foundation in FP&A, financial systems, or finance consulting.
Hands-on experience with budgeting, forecasting, financial modeling, variance analysis, and management reporting.
Strong relationship-building skills and confidence working with finance leaders and business users.
The ability to deliver engaging software demonstrations, presentations, and training.
Strong organization and follow-through, with the ability to manage multiple accounts and competing priorities.
Confidence discussing customer needs, presenting recommendations, and preparing quotes and proposals.
A collaborative approach to solving problems and coordinating work across teams.

Preferred Experience

Customer success, account management, or client relationship management experience.
Experience supporting renewals, customer retention, proposals, or account expansion.
Experience with B2B SaaS, FP&A software, enterprise performance management (EPM), or corporate performance management (CPM) platforms.
Familiarity with ERP and accounting systems such as Sage Intacct, Oracle NetSuite, Microsoft Dynamics, or Blackbaud.
Experience using CRM platforms, customer support ticketing systems, and product usage reporting.

What Success Looks Like

Your customers actively use Limelight, adopt capabilities that improve their finance processes, and understand the value they receive. Customer concerns receive clear follow-through, renewal risks are addressed early, and opportunities for growth are supported by thoughtful recommendations.

Why Join Limelight?

Bring your finance expertise into a customer-facing role where you can make a direct impact. You’ll help finance teams improve how they plan and report while working closely with the teams building and delivering the platform.

Apply About employer

More about this job

Responsibilities

Manage a portfolio of customers to ensure product adoption, provide FP&A guidance, and drive account growth through renewals and expansions. Coordinate with internal teams including Support, Product, and Consulting to resolve issues and represent customer needs.

Requirements

Requires 5+ years of experience in FP&A, financial systems, or finance consulting with hands-on expertise in financial modeling and reporting. Strong relationship-building skills and the ability to deliver engaging software demonstrations are essential.

Skills

FP&A
Customer Success
Financial Modeling
Budgeting
Forecasting
Variance Analysis
Relationship Management
Software Demonstrations
Account Management
Financial Reporting
Business Reviews
SaaS
EPM
CPM
CRM
Consulting

Visa sponsorship

Not detected in the job text

Keywords

FP&A
Customer Success
Financial Planning
Budgeting
Forecasting
Financial Modeling
Variance Analysis
Management Reporting
SaaS
EPM
CPM
CRM
Sage Intacct
Oracle NetSuite
Microsoft Dynamics
Blackbaud
Account Management
Business Reviews
Scenario Analysis
Workforce Planning
Revenue Planning
Expense Planning
Financial Systems
Finance Consulting
Customer Retention
Product Adoption
Software Demonstration
Proposal Preparation
Cross-functional Collaboration

Report this job