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Added 3 mins ago
A(
Event Manager, Upper Bound
Amii (Alberta Machine Intelligence Institute)
AB · Edmonton, AB
- Full-time
Conference Planning & Production: Lead the full planning cycle for Upper Bound, from venue and vendor management to run-of-show and on-site delivery, ensuring the conference meets its…
Added 3 mins ago
M
Department Manager, Category - Footwear (Full Time)
MEC
Quebec, QC
- Full-time
…adventures – and as a Department Manager , you’ll be there to lead our teams to make it…
Added 3 mins ago
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Principal Engineer, Electrical
Elk Valley Resources
Sparwood, BC
- Full-time
Lead the development and implementation of governance frameworks that align with electrical compliance with corporate systems and standards
Added 3 mins ago
A
Ingénieur Plateforme/Platform Engineer
Actalent
Montreal, QC
- $75 to $85 CAD / hour
- Contract
Lead the evolution from project-centric delivery toward a reusable product-based delivery model.
Added 3 mins ago
BI
Connected Vitals Account Manager,
Baxter International Inc.
Vancouver, BC
- Full-time
Lead seamless transitions from the sales process to implementation by partnering with project management and clinical implementation teams.
Added 3 mins ago
A
HSE Specialist
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Saskatoon, SK
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 3 mins ago
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Montreal, QC
- Full-time
Reporting to the Design Manager of each respective station (with a technical reporting relationship to the Systemwide Lead), within the Co-Development Phase of the ALTO programme, the…
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Concepteur/ingénieur ou conceptrice/ingénieure I&C en électricité
Alithya
Pickering, ON
- Full-time
Notice on the use of artificial intelligence in our recruitment process
Added 3 mins ago
M
Department Manager, Member Experience (Full Time)
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Ottawa, ON
- $48,100 to $60,200 CAD / year
- Full-time
Reporting to the General Manager, you lead and develop frontline teams, strengthen community connections, and ensure consistent execution of service and operational standards. You are…
Added 3 mins ago
BG
District Manager - Ontario
beeline Group
Toronto, ON
- $85,000 to $95,000 CAD / year
To drive strong execution across District and lead team with a focus on delivering profitable sales. This will be achieved by holding District accountable to high-quality service, securing…
Added 3 mins ago
AG
Client Service Manager, Hedge Funds
Apex Group Ltd
Toronto, ON
- Full-time
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing…
Added 19 mins ago
MI
Sourcing Manager, Packaging
Mondelēz International
Toronto, ON
- Full-time
You will take the lead in creating value through innovation, sustainability, risk management, quality, service, cash and productivity programs all while ensuring compliance with policies,…
Added 19 mins ago
LL
Customer Operations & Process Excellence Specialist- Hybrid
Lineage Logistics
Calgary, AB
- Full-time
Lead and train team who perform customer service duties such as processing customer orders, verifying inventory and product availability, and handling customer inquiries in a timely manner…
Added 19 mins ago
RB
Assistant Branch Manager
Royal Bank of Canada
Brantford, ON
- Full-time
Address local community needs through appropriate recruitment and management practices
Added 33 mins ago
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Health Policy Advisor
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ON · Algoma, ON
- Full-time
Lead literature reviews and build capacity for the research evidence rapid review process.
Added 33 mins ago
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310T Licensed Diesel Mechanic Technician
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Guelph, ON
- Full-time
Valid G driver’s license required; AZ license preferred
Added 33 mins ago
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Sr. Director, Change Office
OpenText
Mississauga, ON
- Full-time
As the Senior Director, Change Office, you will establish and lead a global change management program supporting OpenText’s enterprise transformation, workplace strategy, real estate…
Added 33 mins ago
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Vice President, Academic
GUS North America
Vancouver, BC
- Full-time
…with the University’s vision and strategic direction. They lead the recruitment of academic roles of the highest possible calibre consistent with meeting UCW’s aspirations, and implement…
Added 1 hour ago
QF
Senior Software Engineer
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Calgary, AB
- Full-time
Lead technical design and delivery of complex features and services - front-end, back-end, or both - documenting architectural trade-offs.
Added 1 hour ago
BC
Quality and Patient Safety Consultant
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Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 1 hour ago
BC
Painter/Journeyperson
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At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 1 hour ago
BC
HR Generalist (Recruitment & Labour Relations)
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Brantford, ON
- Full-time
In this role, you will lead full-cycle recruitment activities for a dedicated portfolio across both the Brantford General and Willett sites. You will actively source and engage healthcare…
Added 1 hour ago
BC
Registered Practical Nurse - Critical Care
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Brantford, ON
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Current Basic Cardiac Life Support (BCLS) certification required
Added 1 hour ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 1 hour ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…

Lineage Logistics

Customer Operations & Process Excellence Specialist- Hybrid

Calgary, AB, T2C 4N4, Canada

Full-time

Apply on careers.onelineage.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2 years customer service experience in a warehouse and/or logistics environment
Posting language: English
Posted: Nov 14, 2026

Original job description

Monday-Friday 8am-4am (flexible earlier or later).

Hybrid (in office Tuesday through Thursday) (At home Monday & Friday)

Lead and train team who perform customer service duties such as processing customer orders, verifying inventory and product availability, and handling customer inquiries in a timely manner for both internal and external customers.

KEY DUTIES AND RESPONSIBILITIES

Plan, assign and direct the work of a customer care team
Ensure the team is providing timely customer follow-up on all issues or concerns
Act as liaison between operations and customers by managing account and account needs
Communicate concerns and route reports to appropriate team members
Partner with Operations to prepare daily, weekly, and monthly reports of customer activities
Provide ongoing training to team members as needed

ADDITIONAL DUTIES AND RESPONSIBILITIES

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

2 years customer service experience in a warehouse and/or logistics environment
Excellent verbal and written communication skills with the ability to interact with internal and external customers
Excellent organizational skills, including the ability to multi-task and prioritize workload
Proficient computer skills, including Microsoft Office Suite
Basic math skills
Demonstrated phone and email skills
Must be able to lift a minimum of 20 lbs.; weight may be more dependent upon facility
Ability to work a flexible work schedule and shift, including weekends if needed

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

Privacy Notice (French Version)

Avis de Confidentialité (Version Française)

(English version linked at the bottom of the page)

Apply on careers.onelineage.com About employer

More about this job

Responsibilities

The specialist will lead and train a customer care team while acting as a liaison between operations and customers to manage account needs. They are responsible for ensuring timely order processing, inventory verification, and the preparation of activity reports.

Requirements

Candidates must have at least 2 years of customer service experience within a warehouse or logistics environment. Proficiency in Microsoft Office, strong organizational skills, and the ability to lift 20 lbs are required.

Skills

Customer service
Team leadership
Order processing
Inventory management
Logistics
Reporting
Training
Communication
Organizational skills
Microsoft Office Suite
Math skills
Conflict resolution

Benefits

Medical insurance
Dental insurance
Basic life insurance
Disability insurance
RRSP matching
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Customer Operations
Process Excellence
Warehouse
Logistics
Order Processing
Inventory Management
Customer Care
Reporting
Training
Microsoft Office Suite
Communication
Organizational Skills
Team Leadership
Account Management
Supply Chain

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Work requirements

Jobs in Canada