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Added 2 hours ago
SH
Health Information Registration Clerk
Southern Health-Santé Sud
Winkler, MB
- Full-time
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 12 hours ago
Health Information Registration Clerk
Winnipeg Regional Health Authority
Winkler, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 12 hours ago
VM
Medical Device Sales Representative
Verve Medical Products Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are seeking a driven, experienced sales representative to manage and grow our business across the Greater Montreal region. This clinically focused role combines territory development,…
Added 13 hours ago
YH
Security
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Full-time
1. Provide outstanding and personalized customer servies as a front line representative
Added 14 hours ago
Bilingual Customer Care Representative (French & English)
PFG | Performance Good Group
Richmond, BC
As a Customer Care Representative, you will ensure that proper care is taken at every touch point of the customer experience. You will resolve routine customer inquiries while providing…
Added 14 hours ago
M
Stagiaire en opérations d'approvisionnement - Procurement Operations Intern - Winter 2027
McKesson
Montreal, QC
- Full-time
…delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we…
Added 16 hours ago
UC
Sales Representative- Montreal & Eastern Ottawa Représentant(e) des ventes - Est
Upper Canada Forest Products
Delson, QC
- $85,000 to $95,000 CAD / year
- Full-time
As a Sales Representative at Upper Canada Forest Products, you will have the opportunity to grow your skillset while directly contributing to an exceptional customer experience. If you are…
Added 17 hours ago
FM
Bilingual Customer Service Representative
Fresenius Medical Care
Richmond Hill, ON
- Full-time
Supports FME Canada’s mission, vision, core values and customer service philosophy. Adheres to the FME Canada Compliance Program, including following all regulatory and division/company…
Added 18 hours ago
C
Client Associate (IR License) Bilingual French speaking
CIBC
Ottawa, ON
- Full-time
You are fully bilingual. French and English speaking and writing.
Added 1 day ago
BB
Sales Estimator - I
Bosch Building Technologies
Toronto, ON
- $53,300 to $76,678.68 CAD / year
- Full-time
Bilingual (French and English) is considered an asset.
Added 1 day ago
BB
Technician II Security
Bosch Building Technologies
Sudbury, ON
- $27.7 to $38.91 CAD / hour
- Full-time
Provide the customer with training for proper system usage, and respond to technical inquiries.
Added 1 day ago
BI
Field Service Representative
Baxter International Inc.
AB
- Full-time
The Field Service Representative, with minimal supervision, inspects, services, repairs, upgrades or installs renal care equipment on which training has been provided. This work is…
Added 1 day ago
D
Customer Service Advisor - Bilingual
Dermalogica
Toronto, ON
- Full-time
Dermalogica is seeking a passionate and customer-focused Bilingual Customer Service Advisor who is passionate about delivering exceptional experiences and building meaningful relationships.…
Added 1 day ago
C
Client service representative - Part-time (15 hours/week) - Bilingual
CIBC
Campbellton, NB
- Part-time
…clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the…
Added 1 day ago
Housekeeping Aide
Winnipeg Regional Health Authority
Steinbach, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 1 day ago
C
Administrative Associate- Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
Added 1 day ago
M
Bilingual Customer Service Professional, Manulife Bank
Manulife
Halifax, NS · Waterloo, ON · Montreal, QC
- Full-time
Join our Manulife Bank Contact Center as a Bilingual Customer Service Representative (French & English) and make an impact by delivering exceptional service and building strong customer…
Added 1 day ago
C
Market Analyst - Temporary 12-months
CN
Brampton, ON
- Contract
Provide guidance to Account Managers and Accounting Representative on customer disputes
Added 1 day ago
MG
Client Service Representative - Group Benefits
Myriad Group Consultants (Groupe Myriad)
Montreal, QC
- Full-time
Client Service Representative - Group Benefits | Bilingual (English & French) | Québec
Added 2 days ago
CC
Customer Care Representative - Bilingual
CareRx Corporation
Oakville, ON
- $18 to $20 USD / hour
- Full-time
CareRx is looking for a highly organized and enthusiastic Customer Care Representative to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities. Under the…
Added 2 days ago
PF
Bilingual Customer Care Representative (French & English)
Performance Food Group
Milton, ON
- Full-time
As a Customer Care Representative, you will ensure that proper care is taken at every touch point of the customer experience. You will resolve routine customer inquiries while providing…
Added 3 days ago
C
Client Associate (IR licensed) Mandarin speaking
CIBC
Toronto, ON
- Full-time
Fully bilingual. Mandarin and English speaking and writing.
Added 4 days ago
RP
Call Center Representative
Reliable Parts Ltd.
AB · Edmonton, AB
- Full-time
The Customer Sales Representative II position communicates with customers via telephone, live chat, and email to assist with ordering products, resolving conflicts with order discrepancies…
Added 4 days ago
LL
Operations Support - Mid Shift Floater
Lineage Logistics
Milton, ON
- Full-time
Liaises with Customer Service Representative regarding customer requests or inquiries (i.e. shipment delays, same day shipments). Co-ordinates special, same-day shipping requests.
Added 4 days ago
LL
Operations Support - 3rd shift
Lineage Logistics
Milton, ON
- Full-time
Liaises with Customer Service Representative regarding customer requests or inquiries (i.e. shipment delays, same day shipments). Co-ordinates special, same-day shipping requests.

Lineage Logistics

Operations Support - 3rd shift

Milton, ON, L9T 5G5, Canada

Pay Range:$30.85 - $30.85 · Full-time

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Job details

Pay: Pay Range:$30.85 - $30.85
Job type: Full-time
Experience: 0-2+ years of experience in a customer service role in logistics, transportation or warehouse environment.
Posting language: English
Posted: Oct 14, 2026

Original job description

Sunday through Thursday

11pm - 7am

The OS plays a lead role in the shipping/receiving office at the facility, greeting customers (drivers) upon their arrival, reviewing and verifying paperwork pertaining to inbound and outbound shipments, and liaising with operations to ensure effective communication and exceptional service. This individual also liaises with the regional customer service team on the scheduling of driver/carrier appointments.

KEY RESPONSIBILITIES

Participates actively in promoting a culture where Health & Safety is the #1 priority.
Greets customers (drivers) upon arrival at the facility, working closely with them to ensure they receive an exceptional customer service experience at the facility. This includes signing in/out, collecting and reviewing paperwork for completion and accuracy, checking temperature requirements, collecting/preparing regulatory documentation and confirming ETAs for late appointments.
Works with Warehousing Solutions team to meet customer requirements in a timely manner. Prepares appropriate paperwork, communicates temperature requirements, updates in software system (TMW) regarding the arrival of drivers and verifies for accuracy, creates labels, and verifies and checks all paperwork to ensure accuracy and completion.
Coordinates the assignment of customers to the appropriate loading bay to create efficiency for the warehouse team to prevent outbound/inbound delays.
Liaises with Customer Service Representative regarding customer requests or inquiries (i.e. shipment delays, same day shipments). Co-ordinates special, same-day shipping requests.
Audit bills for accuracy
Provides support/assistance during regulatory inspections. Coordinates with CFIA inspector as required.
Works with Inventory Control to coordinate customer recall activities and other customer requests.
May be involved in the setup of items in system under the direction of the supervisor or manager. Validates automatic charges in system.
Operates within the Code of Business Conduct, company policies and procedures, and all statutes and legislation governing the workplace.

KEY REQUIREMENTS

0-2+ years of experience in a customer service role in logistics, transportation or warehouse environment.
University degree, College diploma,training or post-secondary courses in Customer Service an asset.
Bililuangism mandatory (English/French)
Post-secondary education in Business, Warehousing Transportation, Operations Management, or related field an asset
Personally demonstrates that external and internal customers are a high priority.
Skilled at providing exceptional service over the phone and email.
Identifies customer needs and expectations, and responds to them in a timely and effective manner.
Anticipates and prevents delays or other challenges that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquiries about customer satisfaction with products or services.
Prioritizes work flow to ensure deadlines are met in a fast-paced environment. Adapts to shifting priorities.
Detail-oriented with a high level of accuracy.
Works effectively as part of a team.
Proficient in Microsoft Office with an emphasis on Word, Excel and Outlook.

Pay Range:$30.85 - $30.85

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

This posting is for an available vacancy.

Our Commitment to Human-First Recruiting At Lineage, we believe that hiring is about people, not just profiles. Our recruiting team leads every step of the process with a human-first approach, ensuring fairness, transparency, and meaningful connections.

To enhance efficiency and improve your experience, we responsibly leverage the power of AI for administrative tasks such as keyword matching, gathering relevant information, and scheduling interviews. AI helps us streamline processes, but every employment decision is made by people - because we value your individuality and potential above all else.

Privacy Notice (French Version)

Avis de Confidentialité (Version Française)

(English version linked at the bottom of the page)

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More about this job

Responsibilities

The Operations Support role manages the shipping and receiving office by greeting drivers, verifying inbound/outbound paperwork, and ensuring accurate data entry in the TMW system. They also coordinate loading bay assignments and liaise with internal teams to resolve shipment inquiries and regulatory requirements.

Requirements

Candidates should have 0-2 years of experience in logistics or warehouse customer service and possess strong communication skills. Proficiency in Microsoft Office and bilingualism (English/French) are required, with post-secondary education in a related field considered an asset.

Skills

Customer service
Logistics
Warehouse operations
Shipping and receiving
Documentation accuracy
Communication
Microsoft Office
Word
Excel
Outlook
Problem solving
Time management
Attention to detail
Teamwork
Bilingualism

Benefits

Medical insurance
Dental insurance
Basic life insurance
Disability insurance
RRSP matching
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Warehouse
Shipping
Receiving
Customer Service
TMW
Documentation
Regulatory Compliance
Inventory Control
Microsoft Office
Word
Excel
Outlook
Bilingual
Operations Management
Transportation
Supply Chain
Data Entry
Health and Safety
Auditing

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