Jobs in Canada

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Added 10 mins ago
FC
Linehaul Manager
FedEx Canada
Winnipeg, MB
- Full-time
Additional Details: Note: This position is based in the Winnipeg, MB area and successful candidate must reside/be willing to move there
Added 10 mins ago
CC
Payroll and Accounting Specialist
Canadian Cancer Society
Toronto, ON
- Full-time
…invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a…
Added 26 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
Brantford, ON
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 40 mins ago
AC
Spécialiste électromécanique
Amaris Consulting | Part of Mantu
Laval, QC
- Contract
Mode de travail : Hybride – 2 jours par semaine sur site · Work Mode: Hybrid – 2 days per week onsite
Added 40 mins ago
M
Talent Acquisition Specialist
Morguard
Mississauga, ON
- Full-time
The Talent Acquisition Specialist develops and executes strategies focused on attracting, engaging, and retaining top talent. Their purpose is to ensure the organization builds a strong,…
Added 40 mins ago
AC
Part-time Online Learning Field Placement Officer
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Part-time
…consultation with the Online Learning Student Advisor(s) and Program Support Specialist. On an on-going basis, the incumbent provides guidance and advice and recommends workable solutions…
Added 40 mins ago
SV
Customer Support Specialist
SoGal Ventures
Ottawa, ON
- Full-time
We're looking for a proactive, customer-focused Customer Support Specialist to help deliver an exceptional experience for every Welbi customer.
Added 40 mins ago
SE
Field Service Representative
Siemens Energy
AB · Edmonton, AB
- Full-time
Able to perform duties on day or night shift under difficult conditions, heat, cold, noise, etc · Must hold valid driver's license and either holds or is able to obtain a passport
Added 41 mins ago
Senior Manager, Finance Transformation
Phantom Screens
Abbotsford, BC
Leadership with reach. You will coach the Accounting Specialist, work with Operations, Sales and IT, and report results directly to the CFO.
Added 55 mins ago
PS
Talent Acquisition Specialist
Pacific Smoke International Inc.
Markham, ON
- Full-time
…been dedicated to providing reliable products, exceptional customer service, and industry-leading expertise to retailers across the…
Added 56 mins ago
SD
Beauty Specialist, Hourly Part Time Night Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
PS
Security Guard
Paladin Security Group Ltd
Cranbrook, BC
- $21 to $32 CAD / hour
- Full-time
Deliver excellent customer service while assisting visitors and staff with inquiries.
Added 1 hour ago
CR
Lead Policy Specialist - Indigenous
Canadian Red Cross
Canada
- Full-time
…within the Office of Indigenous Relations, the Lead, Policy Specialist plays a vital role in advancing Indigenous policy integration across the organization and aligning services with the…
Added 1 hour ago
A
Senior DevSecOps Engineer
Ashby
Canada
- Full-time
…and VP of Engineering. We’re bubbling with ideas on how to support Talent Acquisition through software, and we’ve started the journey of building products beyond Talent Acquisition. We read…
Added 1 hour ago
A
Senior Security Platform Engineer - Secure Delivery
Ashby
Canada
- Full-time
…and VP of Engineering. We’re bubbling with ideas on how to support Talent Acquisition through software, and we’ve started the journey of building products beyond Talent Acquisition. We read…
Added 1 hour ago
AR
Branch Manager
ARS Responds Canada
Ottawa, ON
- $110,000 to $130,000 CAD / year
- Full-time
Oversee all aspects of the branch’s operations, including claim intake, emergency services, project management, staff scheduling, and customer satisfaction.
Added 1 hour ago
TO
Events and Community Development Student
Town of Oakville
Oakville, ON
- Internship
Reporting to the Events Program Coordinator and/or Community Development Specialist and working in collaboration with other town staff, the Events and Community Development Student will be…
Added 1 hour ago
BI
Data Governance Specialist (Data Analytics) - BMO Insurance
BMO Insurance
Toronto, ON
- Full-time
We are seeking a Data Governance Specialist (Data Analytics) to join our Data Governance & Reporting team.
Added 1 hour ago
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Customer Fulfillment Specialist
Veolia | North America
Oakville, ON
- Full-time
We are looking for dedicated individuals to deliver a great customer experience with each interaction while having a hand in making the world a better place. Working in the Customer…
Added 1 hour ago
V|
Customer Fulfillment Representative
Veolia | North America
Oakville, ON
- Full-time
…reports, troubleshooting & resolving order issues, updating the customer on the status of their order and resolving issues relating to invoicing and billing issues. In this role, you will…
Added 1 hour ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
This position is subject to the terms of Appendix D in the Full-Time Support Staff Collective Agreement.
Added 1 hour ago
H(
Senior Specialist, Member Services
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $58,000 to $91,000 CAD / year
- Full-time
learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
Added 1 hour ago
L
Customer Operations & Process Excellence Specialist- Hybrid
Lineage
Calgary, AB
- Full-time
Lead and train team who perform customer service duties such as processing customer orders, verifying inventory and product availability, and handling customer inquiries in a timely manner…
Added 1 hour ago
T
Bus Sys Analysis Specialist
TD
Toronto, ON
- Full-time
…future state, providing recommendations based on the end-to-end customer…
Added 1 hour ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Lineage

Customer Operations & Process Excellence Specialist- Hybrid

Calgary, AB, Canada

Full-time

Apply on onelineage.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2 years customer service experience in a warehouse and/or logistics environment
Posting language: English
Posted: Nov 13, 2026

Original job description

Monday-Friday 8am-4am (flexible earlier or later).

Hybrid (in office Tuesday through Thursday) (At home Monday & Friday)

Lead and train team who perform customer service duties such as processing customer orders, verifying inventory and product availability, and handling customer inquiries in a timely manner for both internal and external customers.

KEY DUTIES AND RESPONSIBILITIES

Plan, assign and direct the work of a customer care team
Ensure the team is providing timely customer follow-up on all issues or concerns
Act as liaison between operations and customers by managing account and account needs
Communicate concerns and route reports to appropriate team members
Partner with Operations to prepare daily, weekly, and monthly reports of customer activities
Provide ongoing training to team members as needed

ADDITIONAL DUTIES AND RESPONSIBILITIES

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

2 years customer service experience in a warehouse and/or logistics environment
Excellent verbal and written communication skills with the ability to interact with internal and external customers
Excellent organizational skills, including the ability to multi-task and prioritize workload
Proficient computer skills, including Microsoft Office Suite
Basic math skills
Demonstrated phone and email skills
Must be able to lift a minimum of 20 lbs.; weight may be more dependent upon facility
Ability to work a flexible work schedule and shift, including weekends if needed

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

Privacy Notice (French Version)

Avis de Confidentialité (Version Française)

(English version linked at the bottom of the page)

Apply on onelineage.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

Lead and train a customer care team to process orders, verify inventory, and handle customer inquiries. Act as a liaison between operations and customers while preparing regular reports on customer activities.

Requirements

Requires at least 2 years of customer service experience in a warehouse or logistics environment. Candidates must possess strong communication, organizational, and computer skills, along with the ability to lift 20 lbs.

Skills

Customer service
Team leadership
Order processing
Inventory verification
Logistics
Warehouse operations
Communication skills
Organizational skills
Multi-tasking
Microsoft Office Suite
Reporting
Training
Math skills

Benefits

Medical insurance
Dental insurance
Basic life insurance
Disability insurance
RRSP matching
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Customer Operations
Process Excellence
Warehouse
Logistics
Order Processing
Inventory Management
Customer Care
Reporting
Training
Microsoft Office
Communication
Organizational Skills
Hybrid Work
Team Leadership

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Work requirements

Jobs in Canada