Jobs in Canada

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Added 5 mins ago
FC
Linehaul Manager
FedEx Canada
Winnipeg, MB
- Full-time
Additional Details: Note: This position is based in the Winnipeg, MB area and successful candidate must reside/be willing to move there
Added 5 mins ago
CC
Payroll and Accounting Specialist
Canadian Cancer Society
Toronto, ON
- Full-time
Reporting to the Director, Finance Operations, the Payroll & Accounting Specialist is responsible for the accurate and timely completion of day-to-day payroll processing and related…
Added 5 mins ago
GN
Finishing Specialist
Groupe Nordik
Chelsea, QC
- Full-time
Under the supervision of the Director of Technical Services, the Finishing Specialist is responsible for maintaining and improving the appearance and condition of the Spa's interior and…
Added 6 mins ago
A
Project Management Manager – (SC&E)
Accenture
Montreal, QC
- Full-time
…Digital, you’ll benefit from tailored career management and specialist skills that will fuel your ambitions in the Industry X…
Added 6 mins ago
A
Supply Chain & Engineering – Manager, Warehousing Functional Lead (WMS & Distribution Center Operations)
Accenture
Toronto, ON
- Full-time
A hands-on WMS functional expert and distribution center operations specialist who has spent your career in the details - configuration workbooks, fit-gap analyses, process flow diagrams,…
Added 6 mins ago
BL
Specialist, Events (14-Month Contract)
Borden Ladner Gervais LLP (BLG)
Vancouver, BC
- Full-time
The Specialist, Events partners with lawyers, business development professionals and firm leadership to design and deliver strategic client experiences that advance business development…
Added 20 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
Brantford, ON
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 35 mins ago
AC
Spécialiste électromécanique
Amaris Consulting | Part of Mantu
Laval, QC
- Contract
Mode de travail : Hybride – 2 jours par semaine sur site · Work Mode: Hybrid – 2 days per week onsite
Added 35 mins ago
M
Talent Acquisition Specialist
Morguard
Mississauga, ON
- Full-time
The Talent Acquisition Specialist develops and executes strategies focused on attracting, engaging, and retaining top talent. Their purpose is to ensure the organization builds a strong,…
Added 35 mins ago
AC
Part-time Online Learning Field Placement Officer
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Part-time
…the Online Learning Student Advisor(s) and Program Support Specialist. On an on-going basis, the incumbent provides guidance and advice and recommends workable solutions to Field…
Added 35 mins ago
SV
Customer Support Specialist
SoGal Ventures
Ottawa, ON
- Full-time
We're looking for a proactive, customer-focused Customer Support Specialist to help deliver an exceptional experience for every Welbi customer.
Added 35 mins ago
GW
Litigation Support Specialist
Gowling WLG
Calgary, AB
- $90,000 to $105,000 CAD / year
- Full-time
This position can be based in any of our Canadian offices and requires hybrid attendance in the office
Added 35 mins ago
SE
Senior Construction Procurement Specialist - EPC / Spécialiste senior en approvisionnement de construction – EPC
Siemens Energy
Montreal, QC
- Full-time
…to join us in Montreal as a Senior Construction Procurement Specialist –…
Added 35 mins ago
SE
Field Service Representative
Siemens Energy
AB · Edmonton, AB
- Full-time
Able to perform duties on day or night shift under difficult conditions, heat, cold, noise, etc · Must hold valid driver's license and either holds or is able to obtain a passport
Added 35 mins ago
Power Platform and AI Specialist
Convergence Networks
Ottawa, ON
The Power Platform and AI Specialist scopes, designs, delivers, and supports Power Platform and AI solutions for managed services and project-based client work. This role turns business…
Added 35 mins ago
Power Platform and AI Specialist
Convergence Networks
Winnipeg, MB
The Power Platform and AI Specialist scopes, designs, delivers, and supports Power Platform and AI solutions for managed services and project-based client work. This role turns business…
Added 35 mins ago
Senior Manager, Finance Transformation
Phantom Screens
Abbotsford, BC
Leadership with reach. You will coach the Accounting Specialist, work with Operations, Sales and IT, and report results directly to the CFO.
Added 50 mins ago
PS
Talent Acquisition Specialist
Pacific Smoke International Inc.
Markham, ON
- Full-time
PSI is seeking a Talent Acquisitions Specialist with a proven track record of discovering and hiring exceptional talent across all departments. In this role, you will own the end-to-end…
Added 50 mins ago
SD
Beauty Specialist, Hourly Part Time Night Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Added 1 hour ago
PS
Security Guard
Paladin Security Group Ltd
Cranbrook, BC
- $21 to $32 CAD / hour
- Full-time
Opportunities for career growth into field supervision, specialist roles, or corporate positions.
Added 1 hour ago
BL
Specialist, Events (14-Month Contract)
Borden Ladner Gervais LLP (BLG)
Vancouver, BC
- Full-time
The Specialist, Events partners with lawyers, business development professionals and firm leadership to design and deliver strategic client experiences that advance business development…
Added 1 hour ago
FH
Lung Health Exercise Specialist
Fraser Health Authority
Pitt Meadows, BC
- $40.19 to $50.2 CAD / hour
- Other
We currently have an exciting opportunity for a Casual Lung Health Exercise Specialist to join our Pulmonary Function Lab at Ridge Meadows Hospital located in Maple Ridge, B.C
Added 1 hour ago
CR
Lead Policy Specialist - Indigenous
Canadian Red Cross
Canada
- Full-time
…within the Office of Indigenous Relations, the Lead, Policy Specialist plays a vital role in advancing Indigenous policy integration across the organization and aligning services with the…
Added 1 hour ago
A
Senior DevSecOps Engineer
Ashby
Canada
- Full-time
Product Engineering teams own triage and remediation for the features they maintain. Application Security provides specialist analysis and defines product-security test requirements.…
Added 1 hour ago
A
Senior Security Platform Engineer - Secure Delivery
Ashby
Canada
- Full-time
Product Engineering teams own triage and remediation for the features they maintain. Application Security provides specialist analysis and defines product-security test requirements.…

Lineage

Customer Operations & Process Excellence Specialist- Hybrid

Calgary, AB, Canada

Full-time

Apply on onelineage.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2 years customer service experience in a warehouse and/or logistics environment
Posting language: English
Posted: Nov 13, 2026

Original job description

Monday-Friday 8am-4am (flexible earlier or later).

Hybrid (in office Tuesday through Thursday) (At home Monday & Friday)

Lead and train team who perform customer service duties such as processing customer orders, verifying inventory and product availability, and handling customer inquiries in a timely manner for both internal and external customers.

KEY DUTIES AND RESPONSIBILITIES

Plan, assign and direct the work of a customer care team
Ensure the team is providing timely customer follow-up on all issues or concerns
Act as liaison between operations and customers by managing account and account needs
Communicate concerns and route reports to appropriate team members
Partner with Operations to prepare daily, weekly, and monthly reports of customer activities
Provide ongoing training to team members as needed

ADDITIONAL DUTIES AND RESPONSIBILITIES

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

2 years customer service experience in a warehouse and/or logistics environment
Excellent verbal and written communication skills with the ability to interact with internal and external customers
Excellent organizational skills, including the ability to multi-task and prioritize workload
Proficient computer skills, including Microsoft Office Suite
Basic math skills
Demonstrated phone and email skills
Must be able to lift a minimum of 20 lbs.; weight may be more dependent upon facility
Ability to work a flexible work schedule and shift, including weekends if needed

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

Privacy Notice (French Version)

Avis de Confidentialité (Version Française)

(English version linked at the bottom of the page)

Apply on onelineage.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

Lead and train a customer care team to process orders, verify inventory, and handle customer inquiries. Act as a liaison between operations and customers while preparing regular reports on customer activities.

Requirements

Requires at least 2 years of customer service experience in a warehouse or logistics environment. Candidates must possess strong communication, organizational, and computer skills, along with the ability to lift 20 lbs.

Skills

Customer service
Team leadership
Order processing
Inventory verification
Logistics
Warehouse operations
Communication skills
Organizational skills
Multi-tasking
Microsoft Office Suite
Reporting
Training
Math skills

Benefits

Medical insurance
Dental insurance
Basic life insurance
Disability insurance
RRSP matching
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Customer Operations
Process Excellence
Warehouse
Logistics
Order Processing
Inventory Management
Customer Care
Reporting
Training
Microsoft Office
Communication
Organizational Skills
Hybrid Work
Team Leadership

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Work requirements

Jobs in Canada