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Added 8 mins ago
EC
Ingénieur(e) en réseaux de puissance / Power Systems Engineer
Eaton Corporation
Brossard, QC
- Full-time
…solide réputation tant par son expertise technique que son service après-vente diligent. Nos solutions sont au cœur de milliers de projets en T&D dans plus de 100 pays à travers le monde.…
Added 23 mins ago
Sales Representative - Facility Services
Cintas
Langley (District), BC · Langley, BC
…to both FORTUNE’s World’s Most Admired Companies and Selling Power’s 60 Best Companies to Sell For? We start every day by asking how we can have an even greater impact: safer, cleaner, more…
Added 23 mins ago
B
Customer Service Representative
BMO
Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 53 mins ago
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Operations Support - 2nd shift
Lineage
Milton, ON
- Full-time
Liaises with Customer Service Representative regarding customer requests or inquiries (i.e. shipment delays, same day shipments). Co-ordinates special, same-day shipping requests.
Added 53 mins ago
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Operations Support - 3rd shift
Lineage
Milton, ON
- Full-time
Liaises with Customer Service Representative regarding customer requests or inquiries (i.e. shipment delays, same day shipments). Co-ordinates special, same-day shipping requests.
Added 53 mins ago
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Operations Support - Mid Shift Floater
Lineage
Milton, ON
- Full-time
Liaises with Customer Service Representative regarding customer requests or inquiries (i.e. shipment delays, same day shipments). Co-ordinates special, same-day shipping requests.
Added 1 hour ago
BP
Director, Construction (Data Centers)
Brookfield Properties
AB · Calgary, AB
- Full-time
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Added 1 hour ago
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Wind Technician - Multiple Levels [On-Site]
EDF power solutions
Belle River, ON
- Full-time
EDF power solutions North America has been providing clean energy solutions throughout the U.S., Canada, and Mexico since 1987. We are a market-leading independent power producer and…
Added 2 hours ago
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Combination Technician - Outside Plant Service Technician
Northwestel
Whitehorse, YT
- Full-time
This position is primarily field-based and involves year-round outdoor work supporting aerial and underground telecommunications infrastructure. Work may occur in urban, rural, and remote…
Added 2 hours ago
UC
Class 3 Route Service Representative
UniFirst Corporation
Montreal, QC
- Full-time
At UniFirst Canada, we Always Deliver - for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong…
Added 4 hours ago
CC
Sales Representative - Facility Services
Cintas Canada
Sudbury, ON
- Full-time
…to both FORTUNE’s World’s Most Admired Companies and Selling Power’s 60 Best Companies to Sell For? We start every day by asking how we can have an even greater impact: safer, cleaner, more…
Added 6 hours ago
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Manager, Business Continuity Planning
Manulife
Toronto, ON · Waterloo, ON
- Full-time
University degree in a relevant field, or an equivalent combination of education, professional certifications, and related experience.
Added 6 hours ago
Sales Representative - Facility Services
Cintas
Sudbury, ON
…to both FORTUNE’s World’s Most Admired Companies and Selling Power’s 60 Best Companies to Sell For? We start every day by asking how we can have an even greater impact: safer, cleaner, more…
Added 13 hours ago
IA
Electronic Technician
IMP Aerospace & Defence
Halifax, NS
- Full-time
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe…
Added 16 hours ago
CC
Sales Representative - Facility Services
Cintas Canada
Kamloops, BC
- Full-time
…to both FORTUNE’s World’s Most Admired Companies and Selling Power’s 60 Best Companies to Sell For? We start every day by asking how we can have an even greater impact: safer, cleaner, more…
Added 17 hours ago
B
Senior Customer Care Representative - Calgary, AB
BASF
Calgary, AB
- Full-time
…stakeholders along the value chain. With teams in the lab, field, office and in production, we do everything in our power to build a sustainable future for…
Added 19 hours ago
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Airframe Mechanic
IMP Aerospace & Defence
Halifax, NS
- Full-time
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe…
Added 19 hours ago
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Simulation Specialist
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- Full-time
…surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global…
Added 19 hours ago
L&
Field Service Technician II
Light & Wonder
Montreal, QC
- Full-time
…and supporting its people. As a member of our award-winning Field Service team, you will be instrumental in installing, maintaining and troubleshooting our award-winning games at our…
Added 20 hours ago
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Foreperson - Winter Control
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
…in support of the Section Business Plan and quality customer service outcomes for the citizens of the…
Added 20 hours ago
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Industrial Automation Specialist
VANGUARD POWER LTD
Chilliwack, BC
- Full-time
Vanguard Power Ltd. is a British Columbia-based industrial electrical contractor. Our work includes water and wastewater treatment plants, pump and lift stations, traffic infrastructure,…
Added 20 hours ago
Co-op student - Facilities Maintenance
City of Mississauga
Mississauga, ON
…organization, document management, and access to information, including Power BI reports and dashboards. The position may also support other Facilities Maintenance activities, such as…
Added 20 hours ago
B
Support Service Representative
BMO
Toronto, ON · YNG
- Full-time
…payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer…
Added 21 hours ago
Sales Representative - Facility Services
Cintas
Kamloops, BC
…to both FORTUNE’s World’s Most Admired Companies and Selling Power’s 60 Best Companies to Sell For? We start every day by asking how we can have an even greater impact: safer, cleaner, more…
Added 22 hours ago
Manager, Export Liner / Gestionnaire, commerce service maritime d'exportation
MSC Mediterranean Shipping Company SA
Montreal, QC
…across the globe, the company prides itself on delivering global service with local…

Lineage

Operations Support - 2nd shift

Milton, ON, Canada

Pay Range:$30.85 - $30.85 · Full-time

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Job details

Pay: Pay Range:$30.85 - $30.85
Job type: Full-time
Experience: 0-2+ years of experience in a customer service role in logistics, transportation or warehouse environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Monday through Friday 3pm - 11pm

The OS plays a lead role in the shipping/receiving office at the facility, greeting customers (drivers) upon their arrival, reviewing and verifying paperwork pertaining to inbound and outbound shipments, and liaising with operations to ensure effective communication and exceptional service. This individual also liaises with the regional customer service team on the scheduling of driver/carrier appointments.

KEY RESPONSIBILITIES

Participates actively in promoting a culture where Health & Safety is the #1 priority.
Greets customers (drivers) upon arrival at the facility, working closely with them to ensure they receive an exceptional customer service experience at the facility. This includes signing in/out, collecting and reviewing paperwork for completion and accuracy, checking temperature requirements, collecting/preparing regulatory documentation and confirming ETAs for late appointments.
Works with Warehousing Solutions team to meet customer requirements in a timely manner. Prepares appropriate paperwork, communicates temperature requirements, updates in software system (TMW) regarding the arrival of drivers and verifies for accuracy, creates labels, and verifies and checks all paperwork to ensure accuracy and completion.
Coordinates the assignment of customers to the appropriate loading bay to create efficiency for the warehouse team to prevent outbound/inbound delays.
Liaises with Customer Service Representative regarding customer requests or inquiries (i.e. shipment delays, same day shipments). Co-ordinates special, same-day shipping requests.
Audit bills for accuracy
Provides support/assistance during regulatory inspections. Coordinates with CFIA inspector as required.
Works with Inventory Control to coordinate customer recall activities and other customer requests.
May be involved in the setup of items in system under the direction of the supervisor or manager. Validates automatic charges in system.
Operates within the Code of Business Conduct, company policies and procedures, and all statutes and legislation governing the workplace.

KEY REQUIREMENTS

0-2+ years of experience in a customer service role in logistics, transportation or warehouse environment.
University degree, College diploma,training or post-secondary courses in Customer Service an asset.
Bililuangism mandatory (English/French)
Post-secondary education in Business, Warehousing Transportation, Operations Management, or related field an asset
Personally demonstrates that external and internal customers are a high priority.
Skilled at providing exceptional service over the phone and email.
Identifies customer needs and expectations, and responds to them in a timely and effective manner.
Anticipates and prevents delays or other challenges that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquiries about customer satisfaction with products or services.
Prioritizes work flow to ensure deadlines are met in a fast-paced environment. Adapts to shifting priorities.
Detail-oriented with a high level of accuracy.
Works effectively as part of a team.
Proficient in Microsoft Office with an emphasis on Word, Excel and Outlook.

Pay Range:$30.85 - $30.85

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

This posting is for an available vacancy.

Our Commitment to Human-First Recruiting At Lineage, we believe that hiring is about people, not just profiles. Our recruiting team leads every step of the process with a human-first approach, ensuring fairness, transparency, and meaningful connections.

To enhance efficiency and improve your experience, we responsibly leverage the power of AI for administrative tasks such as keyword matching, gathering relevant information, and scheduling interviews. AI helps us streamline processes, but every employment decision is made by people - because we value your individuality and potential above all else.

Privacy Notice (French Version)

Avis de Confidentialité (Version Française)

(English version linked at the bottom of the page)

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More about this job

Responsibilities

The Operations Support role manages shipping and receiving office tasks, including greeting drivers, verifying paperwork, and coordinating with warehouse teams. This position also ensures accurate data entry in software systems and maintains effective communication with customer service and regulatory inspectors.

Requirements

Candidates should have 0-2 years of experience in logistics or warehouse customer service and possess strong proficiency in Microsoft Office. A post-secondary education in a related field is considered an asset, and bilingualism in English and French is mandatory.

Skills

Customer service
Logistics
Transportation
Warehouse operations
Communication
Data entry
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Attention to detail
Problem solving
Time management
Bilingualism
Regulatory compliance

Benefits

Medical insurance
Dental insurance
Basic life insurance
Disability insurance
RRSP matching
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Warehouse
Shipping
Receiving
Customer Service
TMW
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Inventory Control
Regulatory Compliance
CFIA
Operations Management
Transportation
Health & Safety
Data Entry
Documentation
Scheduling
Carrier Management

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