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Added 2 mins ago
S
Restaurant manager
Subway
Saskatoon, SK
- From $51,500 CAD / year
- Full-time
- On-site
Ensure health and safety regulations are followed
Added 4 mins ago
BJ
Restaurant assistant manager
BOOSTER JUICE
Victoria, BC
- From $36.6 CAD / hour
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 13 mins ago
M
Shift manager - fast food restaurant
McDonald's
Châteauguay, QC
- $44,000 to $50,000 CAD / year
- Full-time
- On-site
Train staff in job duties, sanitation and safety procedures
Added 13 mins ago
M
Shift manager - fast food restaurant
McDonald's
Beauharnois, QC
- $44,000 to $50,000 CAD / year
- Full-time
- On-site
Train staff in job duties, sanitation and safety procedures
Added 14 mins ago
M
Shift manager - fast food restaurant
McDonald's
Huntingdon, QC
- $44,000 to $50,000 CAD / year
- Full-time
- On-site
Train staff in job duties, sanitation and safety procedures
Added 14 mins ago
TH
Restaurant assistant manager
Tim Hortons
Niagara Falls, ON
- From $25 CAD / hour
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 16 mins ago
SD
Assistant manager - food services
Subway Deux Montagnes
Deux-Montagnes, QC
- From $17.1 CAD / hour
- Full-time
- On-site
Ensure health and safety regulations are followed
Added 19 mins ago
DS
Restaurant manager
D SPOT DESSERT CAFE - Calgary 17th
Calgary, AB
- From $45 CAD / hour
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 24 mins ago
SV
Food services manager
Super Vege Pizza
Surrey, BC
- From $38.4 CAD / hour
- Full-time
- On-site
Ensure health and safety regulations are followed
Added 26 mins ago
TH
Assistant manager, restaurant
Tim Hortons
St. Catharines, ON
- From $49,005 CAD / year
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 26 mins ago
TH
Assistant manager, restaurant
Tim Hortons
Vineland Station, ON
- From $20 CAD / hour
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 26 mins ago
IC
Room Attendant
Impact Cleaning Services Ltd
Toronto, ON
- Up to $23 CAD / hour
This position requires a solid understanding of Impact’s processes, policies, and procedures to consistently deliver services that meet the highest standards of quality and presentation.…
Added 27 mins ago
OS
Food services manager
OSMOW'S STITTSVILLE
Stittsville, ON
- From $37.5 CAD / hour
- Full-time
- Contract
- On-site
Determine type of services to be offered and implement operational procedures
Added 28 mins ago
KV
Restaurant manager
K-THI VIET CUISINE
Calgary, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Ensure health and safety regulations are followed
Added 34 mins ago
AP
Manager, quality-control services
Aliments Prémont Inc.
Sainte-Angèle-de-Prémont, QC
- From $51.08 CAD / hour
- Full-time
- On-site
Added 35 mins ago
TH
Restaurant assistant manager
Tim Horton's Windsor
Lockhartville, NS
- From $21.95 CAD / hour
- Full-time
- On-site
Ensure health and safety regulations are followed
Added 36 mins ago
MR
Restaurant assistant manager
McDonald's Restaurants of Guelph
Fergus, ON
- From $27.47 CAD / hour
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 36 mins ago
MR
Restaurant assistant manager
McDonald's Restaurants of Guelph
Elora, ON
- From $27.47 CAD / hour
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 38 mins ago
RG
Assistant manager - accommodation services
Ramada Golden
Golden, BC
- From $39.25 CAD / hour
- Full-time
- On-site
Ensure health and safety regulations are followed
Added 39 mins ago
MR
Restaurant manager
McDonald's Restaurant
Prince George, BC
- From $57,595.2 CAD / year
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 41 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Thompson, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 41 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Olds, AB
- Full-time
Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added 41 mins ago
WC
Associé, produits consommables
Walmart Canada
Sherbrooke, QC
- Full-time
Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added 41 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Saskatoon, SK
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 41 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Ottawa, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.

Lineage

Operations Support - 2nd shift

Milton, ON, Canada

Pay Range:$30.85 - $30.85 · Full-time

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Job details

Pay: Pay Range:$30.85 - $30.85
Job type: Full-time
Experience: 0-2+ years of experience in a customer service role in logistics, transportation or warehouse environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Monday through Friday 3pm - 11pm

The OS plays a lead role in the shipping/receiving office at the facility, greeting customers (drivers) upon their arrival, reviewing and verifying paperwork pertaining to inbound and outbound shipments, and liaising with operations to ensure effective communication and exceptional service. This individual also liaises with the regional customer service team on the scheduling of driver/carrier appointments.

KEY RESPONSIBILITIES

Participates actively in promoting a culture where Health & Safety is the #1 priority.
Greets customers (drivers) upon arrival at the facility, working closely with them to ensure they receive an exceptional customer service experience at the facility. This includes signing in/out, collecting and reviewing paperwork for completion and accuracy, checking temperature requirements, collecting/preparing regulatory documentation and confirming ETAs for late appointments.
Works with Warehousing Solutions team to meet customer requirements in a timely manner. Prepares appropriate paperwork, communicates temperature requirements, updates in software system (TMW) regarding the arrival of drivers and verifies for accuracy, creates labels, and verifies and checks all paperwork to ensure accuracy and completion.
Coordinates the assignment of customers to the appropriate loading bay to create efficiency for the warehouse team to prevent outbound/inbound delays.
Liaises with Customer Service Representative regarding customer requests or inquiries (i.e. shipment delays, same day shipments). Co-ordinates special, same-day shipping requests.
Audit bills for accuracy
Provides support/assistance during regulatory inspections. Coordinates with CFIA inspector as required.
Works with Inventory Control to coordinate customer recall activities and other customer requests.
May be involved in the setup of items in system under the direction of the supervisor or manager. Validates automatic charges in system.
Operates within the Code of Business Conduct, company policies and procedures, and all statutes and legislation governing the workplace.

KEY REQUIREMENTS

0-2+ years of experience in a customer service role in logistics, transportation or warehouse environment.
University degree, College diploma,training or post-secondary courses in Customer Service an asset.
Bililuangism mandatory (English/French)
Post-secondary education in Business, Warehousing Transportation, Operations Management, or related field an asset
Personally demonstrates that external and internal customers are a high priority.
Skilled at providing exceptional service over the phone and email.
Identifies customer needs and expectations, and responds to them in a timely and effective manner.
Anticipates and prevents delays or other challenges that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquiries about customer satisfaction with products or services.
Prioritizes work flow to ensure deadlines are met in a fast-paced environment. Adapts to shifting priorities.
Detail-oriented with a high level of accuracy.
Works effectively as part of a team.
Proficient in Microsoft Office with an emphasis on Word, Excel and Outlook.

Pay Range:$30.85 - $30.85

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

This posting is for an available vacancy.

Our Commitment to Human-First Recruiting At Lineage, we believe that hiring is about people, not just profiles. Our recruiting team leads every step of the process with a human-first approach, ensuring fairness, transparency, and meaningful connections.

To enhance efficiency and improve your experience, we responsibly leverage the power of AI for administrative tasks such as keyword matching, gathering relevant information, and scheduling interviews. AI helps us streamline processes, but every employment decision is made by people - because we value your individuality and potential above all else.

Privacy Notice (French Version)

Avis de Confidentialité (Version Française)

(English version linked at the bottom of the page)

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More about this job

Responsibilities

The Operations Support role manages shipping and receiving office tasks, including greeting drivers, verifying paperwork, and coordinating with warehouse teams. This position also ensures accurate data entry in software systems and maintains effective communication with customer service and regulatory inspectors.

Requirements

Candidates should have 0-2 years of experience in logistics or warehouse customer service and possess strong proficiency in Microsoft Office. A post-secondary education in a related field is considered an asset, and bilingualism in English and French is mandatory.

Skills

Customer service
Logistics
Transportation
Warehouse operations
Communication
Data entry
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Attention to detail
Problem solving
Time management
Bilingualism
Regulatory compliance

Benefits

Medical insurance
Dental insurance
Basic life insurance
Disability insurance
RRSP matching
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Warehouse
Shipping
Receiving
Customer Service
TMW
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Inventory Control
Regulatory Compliance
CFIA
Operations Management
Transportation
Health & Safety
Data Entry
Documentation
Scheduling
Carrier Management

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