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Added 17 mins ago
ME
Customer Service Representative Lead Hand
MCDOUGALL ENERGY INC
Strathroy, ON
- Part-time
We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative Lead Hand at our Strathroy Ontario location.
Added 32 mins ago
TL
Box Office Duty Manager (Part Time)
TO LIVE
Toronto, ON
- Up to $25.08 CAD / hour
- Part-time
…ensuring a high level of quality, efficiency, safety and warmth in customer and client…
Added 32 mins ago
FP
Chief Financial Officer
Fresh Prep Foods Inc
Vancouver, BC
- $300,000 to $380,000 CAD / year
- Full-time
Own the financial metrics framework across the business, including cohort retention, margin, customer payback and facility-level unit economics.
Added 32 mins ago
V
Financial Services Representative (BCGEU) - South Burnaby
Vancity
Burnaby, BC
- Part-time
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Added 47 mins ago
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Chief Financial Officer
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Own the financial metrics framework across the business, including cohort retention, margin, customer payback and facility-level unit economics.
Added 47 mins ago
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- Full-time
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Added 47 mins ago
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Account executive ( Western Ontario - GTA West)
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Toronto, ON
- Full-time
You will collaborate with other MEDFAR departments, including Technical Support, Customer Success and Deployment, to ensure the effectiveness and consistency of the customer initiatives…
Added 1 hour ago
Junk Removal Specialist
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Added 1 hour ago
B
Facility Manager III
BGIS
Milton, ON
- Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 1 hour ago
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Regional Marketing Manager - Quebec Zone
Toyota Canada Inc.
Brossard, QC
- Full-time
…efficient and on-brand marketing across communication channels and customer touchpoints at the retail level. Working closely with Toyota dealers (Tier 3) and regional Toyota Dealer…
Added 2 hours ago
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Security Concierge
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- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
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Identify customer needs and recommend TELUS home and connectivity solutions
Added 2 hours ago
TM
Regional Marketing Manager - Quebec Zone
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Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
…efficient and on-brand marketing across communication channels and customer touchpoints at the retail level. Working closely with Toyota dealers (Tier 3) and regional Toyota Dealer…
Added 2 hours ago
V
Financial Services Representative (BCGEU) - South Burnaby
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Burnaby, BC
- Part-time
As a Financial Services Representative, you’ll be the first point of contact for our members - making it easier to bank with us, earning their trust, and creating a personalized member…
Added 2 hours ago
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Operations Representative – Logistics
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Calgary, AB
- Full-time
Kiros Energy Marketing is a full-service energy marketing company founded on a simple principle: do things right in the spirit of mutual success.
Added 2 hours ago
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Service Order Resolution Rep
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- Full-time
…constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports…
Added 2 hours ago
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Financial Services Representative II
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- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 hours ago
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Surface Mining Representative
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AB · Woodbridge, ON · Edmonton, Alberta
- Full-time
…highly rewarding role that requires urgency, resilience, and a customer-first mindset. Customer needs don't always align with standard business hours, and success depends on influencing…
Added 2 hours ago
A
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- Full-time
Provide excellent customer service and maintain an effective working relationship with store staff to meet company and client objectives.
Added 2 hours ago
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Store Supervisor (Full-Time)
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Added 3 hours ago
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4th Class Power Engineer
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…essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals…
Added 3 hours ago
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Customer Service Representative
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- $22 to $24 CAD / hour
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Customer Service Representative / Veterinary Route Service Specialist – Gateway Pet Memorial
Added 3 hours ago
Territory Manager, Implants
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…plan. This is accomplished by identifying needs and solving customer problems via a focus on priority products, customers, audiences and programs. In addition, maintaining existing…

Lineage

Operations Support - Mid Shift Floater

Milton, ON, Canada

Pay Range:$30.85 - $30.85 · Full-time

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Job details

Pay: Pay Range:$30.85 - $30.85
Job type: Full-time
Experience: 0-2+ years of experience in a customer service role in logistics, transportation or warehouse environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Monday through Friday

10am - 6pm

The OS plays a lead role in the shipping/receiving office at the facility, greeting customers (drivers) upon their arrival, reviewing and verifying paperwork pertaining to inbound and outbound shipments, and liaising with operations to ensure effective communication and exceptional service. This individual also liaises with the regional customer service team on the scheduling of driver/carrier appointments.

KEY RESPONSIBILITIES

Participates actively in promoting a culture where Health & Safety is the #1 priority.
Greets customers (drivers) upon arrival at the facility, working closely with them to ensure they receive an exceptional customer service experience at the facility. This includes signing in/out, collecting and reviewing paperwork for completion and accuracy, checking temperature requirements, collecting/preparing regulatory documentation and confirming ETAs for late appointments.
Works with Warehousing Solutions team to meet customer requirements in a timely manner. Prepares appropriate paperwork, communicates temperature requirements, updates in software system (TMW) regarding the arrival of drivers and verifies for accuracy, creates labels, and verifies and checks all paperwork to ensure accuracy and completion.
Coordinates the assignment of customers to the appropriate loading bay to create efficiency for the warehouse team to prevent outbound/inbound delays.
Liaises with Customer Service Representative regarding customer requests or inquiries (i.e. shipment delays, same day shipments). Co-ordinates special, same-day shipping requests.
Audit bills for accuracy
Provides support/assistance during regulatory inspections. Coordinates with CFIA inspector as required.
Works with Inventory Control to coordinate customer recall activities and other customer requests.
May be involved in the setup of items in system under the direction of the supervisor or manager. Validates automatic charges in system.
Operates within the Code of Business Conduct, company policies and procedures, and all statutes and legislation governing the workplace.

KEY REQUIREMENTS

0-2+ years of experience in a customer service role in logistics, transportation or warehouse environment.
University degree, College diploma,training or post-secondary courses in Customer Service an asset.
Bililuangism mandatory (English/French)
Post-secondary education in Business, Warehousing Transportation, Operations Management, or related field an asset
Personally demonstrates that external and internal customers are a high priority.
Skilled at providing exceptional service over the phone and email.
Identifies customer needs and expectations, and responds to them in a timely and effective manner.
Anticipates and prevents delays or other challenges that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquiries about customer satisfaction with products or services.
Prioritizes work flow to ensure deadlines are met in a fast-paced environment. Adapts to shifting priorities.
Detail-oriented with a high level of accuracy.
Works effectively as part of a team.
Proficient in Microsoft Office with an emphasis on Word, Excel and Outlook.

Pay Range:$30.85 - $30.85

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

This posting is for an available vacancy.

Our Commitment to Human-First Recruiting At Lineage, we believe that hiring is about people, not just profiles. Our recruiting team leads every step of the process with a human-first approach, ensuring fairness, transparency, and meaningful connections.

To enhance efficiency and improve your experience, we responsibly leverage the power of AI for administrative tasks such as keyword matching, gathering relevant information, and scheduling interviews. AI helps us streamline processes, but every employment decision is made by people - because we value your individuality and potential above all else.

Privacy Notice (French Version)

Avis de Confidentialité (Version Française)

(English version linked at the bottom of the page)

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More about this job

Responsibilities

The Operations Support role manages the shipping and receiving office by greeting drivers, verifying paperwork, and coordinating with warehouse teams to ensure efficient operations. This position also liaises with customer service and regulatory inspectors to maintain compliance and resolve shipment inquiries.

Requirements

Candidates should have 0-2 years of experience in logistics or warehouse customer service and possess strong communication skills. Proficiency in Microsoft Office and bilingualism in English and French are required for this role.

Skills

Customer service
Logistics
Warehouse operations
Shipping and receiving
Data entry
Communication
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Attention to detail
Time management
Problem solving
Bilingualism

Benefits

Medical insurance
Dental insurance
Basic life insurance
Disability insurance
RRSP matching
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Warehouse
Shipping
Receiving
Customer Service
TMW
Inventory Control
CFIA
Regulatory Compliance
Operations Management
Data Accuracy
Transportation
Supply Chain
Documentation
Health and Safety

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