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Lithia & Driveway

loan Processor I

Woodbridge, ON, Canada

The full compensation range for this position is $37,336 - $55,000 , reflecting the earning potential and growth opportunities available within the role. · Full-time

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Job details

Pay: The full compensation range for this position is $37,336 - $55,000 , reflecting the earning potential and growth opportunities available within the role.
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Dealership:

L0484 Pfaff Leasing

Driveway Finance Corporation | Loan Processor I

Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America and where we exemplify "Auto Done Easy". DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we're driving the future of auto finance!

The DFC Loan Processor I will be responsible for proactively delivering results while ensuring loan packages submitted by Lithia stores are compliant with DFC loan standards and processed within established deadlines. The DFC Loan Processor I will demonstrate Lithia & Driveway's mission and core values with humble confidence while verifying employment and insurance coverage, documenting all activity within the loan origination system (LOS), mitigating risk by identifying potential fraudulent activity, and delivering exceptional service to stores and borrowers by phone and email.

This position reports to the DFC Loan Funding Manager.

Location: Toronto, Ontatio

Monday - Friday
9 am 5 pm
In-person

Target Hiring Range:At Lithia & Driveway, we believe in pay transparency. The full compensation range for this position is $37,336 - $55,000 , reflecting the earning potential and growth opportunities available within the role. Actual compensation will be determined based on factors such as experience, skills, job-related knowledge, and geographic location. Final pay decisions are made through the interview process and in accordance with applicable pay equity and transparency laws.

What You'll Do

Review new deal packets within one business day to ensure compliance with DFC standards and communicate funding delays promptly by phone and email.
Document all communication with dealers, borrowers, and internal partners within the loan origination system to maintain accurate and complete records.
Complete employer verification, insurance verification, and borrower welcome calls to validate loan information and protect company interests.
Meet established processing performance metrics consistently, including same-day review and response to dealer correspondence.
Manage escalated or non-responsive deals professionally to ensure resolution and minimize funding delays.
Build and maintain positive working relationships with dealers and underwriters to support efficient loan processing.
Identify and escalate potential fraudulent activity to limit organizational risk.
Perform additional duties as assigned to support departmental goals and operational effectiveness.

What You'll Bring

Strong attention to detail and accuracy.
Demonstrated sense of urgency and ability to meet deadlines.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office suite (Word, Excel, Outlook, Windows, etc.).
Ability to manage multiple priorities in a fast-paced environment.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

Competitive pay
Medical, Dental and Vision Plans
Paid Holidays
PTO: 80 hours front-loaded on day 1
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

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More about this job

Responsibilities

The Loan Processor I is responsible for reviewing loan packages for compliance and ensuring they are processed within established deadlines. They also perform verifications, document activities in the loan origination system, and provide exceptional service to dealers and borrowers.

Requirements

Candidates must have a high school diploma or equivalent and be at least 18 years old. Proficiency in Microsoft Office and strong attention to detail are required for this role.

Skills

Loan processing
Compliance
Risk mitigation
Fraud detection
Data entry
Customer service
Communication
Attention to detail
Microsoft Office
Time management
Insurance verification
Employment verification

Benefits

Medical plan
Dental plan
Vision plan
Paid holidays
Paid time off
Short-term disability
Long-term disability
Paid life insurance
401(k) retirement plan
Employee stock purchase plan
Vehicle purchase discounts
Wellness programs

Visa sponsorship

Not detected in the job text

Keywords

Loan Processor
Automotive Finance
Compliance
Loan Origination System
Fraud Prevention
Insurance Verification
Employment Verification
Dealer Relations
Underwriting Support
Microsoft Office
Data Documentation
Risk Management
Customer Support
Finance
Retail

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