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Added 14 mins ago
TO
Electrician
Township of Langley
BC · British Columbia, Canada
- Full-time
Added 14 mins ago
LH
2600001229 - Physiotherapist
Lakeridge Health
Ajax, ON
- Full-time
…Physiotherapist is responsible for patient assessment and the development and execution of treatment plans. He/she documents all aspects of patient care, actively participates in patient…
Added 14 mins ago
CC
Future Opportunities - Clinical Consultant Pharmacist
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- Full-time
Participate in the development and implementation of industry-leading clinical pharmacy service, when applicable
Added 14 mins ago
RD
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- Full-time
Leaders who support your development through coaching and managing opportunities
Added 14 mins ago
SM
Registered Practical Nurse - Med/Surg
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Alliston, ON
- Part-time
Demonstrated commitment to the professional growth and development of self and others.
Added 14 mins ago
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Registered Nurse - Med/Surg
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Alliston, ON
- Internship
Demonstrated commitment to the professional growth and development of self and others.
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Registered Practical Nurse - Med/Surg
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Alliston, ON
- Part-time
Demonstrated commitment to the professional growth and development of self and others.
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Registered Practical Nurse - Med/Surg
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- Full-time
Demonstrated commitment to the professional growth and development of self and others.
Added 14 mins ago
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Demonstrated commitment to the professional growth and development of self and others.
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- Full-time
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CC
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Cambridge, ON
- $18.5 to $20 USD / hour
- Full-time
…encouragement from the team have made a big difference in my development personally and professionally. There's a strong sense of community here, with a great balance of hard work and…
Added 14 mins ago
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Global Account Manager
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Toronto, ON · North York, ON
- Full-time
By submitting an application or resume for this position, I understand that is an in-office position.
Added 14 mins ago
CC
Clinical Consultant Pharmacist - GTA East
CareRx Corporation
Toronto, ON
- $105,000 to $115,000 USD / year
- Full-time
Participate in the development and implementation of industry-leading clinical pharmacy service, when applicable
Added 14 mins ago
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Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
…supervision, direct patient care, quality improvement, staff development, and operational oversight. In partnership with medical leadership, this role helps ensure excellence in service…
Added 14 mins ago
SM
Registered Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to the professional growth and development of self and others.
Added 14 mins ago
SL
Bilingual Financial Service Consultant- Insurance
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Montreal, QC
- Full-time
Foster environment of continuous education committed to personal growth and development
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Overnight Maintenance
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Access to education and skills development opportunities that take you further
Added 14 mins ago
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Chatham-Kent, ON · Chatham, ON
Manage employee training, development, performance management, and corrective action
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Floor Layer
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Added 14 mins ago
A
Journeyperson Carpenter
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- Full-time
We thank everyone for their application; however, only those being considered for an interview will be contacted. This is a safety sensitive role, and final candidates will be asked to…
Added 14 mins ago
Advisor, Emergency Management
Regional Municipality of Wood Buffalo
Fort McMurray, AB
We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know.
Added 14 mins ago
Support Worker, Victim Services
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Fort McMurray, AB
We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know.
Added 14 mins ago
Senior Measurements & Reporting Analyst
Regional Municipality of Wood Buffalo
Fort McMurray, AB
We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know.
Added 14 mins ago
Paramedic - Firefighter Cadet Program
Regional Municipality of Wood Buffalo
Fort McMurray, AB
We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know.
Added 14 mins ago
V
Financial Services Representative - Blundell Centre (6-Month Contract)
Vancity
Richmond, BC
- Full-time

LiveKit

Senior Product Operations Manager

Canada

Compensation Range: $145K - $200K · Full-time

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Job details

Pay: Compensation Range: $145K - $200K
Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

About LiveKit

LiveKit is building the infrastructure layer for the agentic era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe AI agents in production. Founded in 2021, LiveKit powers voice and agentic AI applications for tens of thousands of developers, collectively facilitating billions of calls each year: language tutors that talk back, customer support and sales agents running real call volume, healthcare intake, coaching and training software, in-game characters, and the voice and video layer for robots.

About This Role

We're looking for our first Product Operations Manager. Our product team is small, senior, and growing fast, with each PM coming in to establish the foundations of a new part of the business. As the team grows, the work that connects it (how we plan, set and measure goals, keep the roadmap honest, run our rituals, learn from customers, and bring new people up to speed) needs an owner.

This role is that owner. Your customers are the PMs and the head of product, and your job is to make them faster and better at what they do. You won't be inheriting a process manual or enforcing one. You'll be designing how a product team works at the moment it goes from a handful of people to a real organization, inside an engineering culture that values autonomy and only adopts what makes people's lives easier.

You'll Thrive Here If You

see the people you support as customers, and start from their problems rather than from a framework
like building systems from scratch more than maintaining them
would rather remove a meeting than add one
write clearly and enjoy making complicated things legible
are a fast learner, frequently picking up new tools and techniques, including AI

The best way to impress us is by trying LiveKit's product, understanding how we work, and bringing smart thoughts and opinions to the table.

What You'll Do

Run the product team's operating cadence. You own the calendar of planning cycles, reviews, and recurring updates: what each one is for, who needs to be there, what goes in, and what comes out. You make sure decisions and follow-ups are captured and visible to everyone who needs them, and you keep retiring or reshaping rituals that stop earning their time.
Own the roadmap as a system. You own how the roadmap is structured, at the right altitude for each audience, from engineering teams to leadership to sales. You make sure it stays current and becomes the place people go to find out what we're building and where it stands.
Make goals and progress visible. You run goal-setting for the product team so that every goal is measurable against a clear source of truth, and you track progress against those goals through the quarter. With our data team, you own the reporting the product team and leadership rely on, and you flag drift early.
Keep the product development playbook. You maintain lightweight shared standards for each step from framing a problem through launch: problem briefs, launch readiness, product stage definitions, release notes. With marketing, you run the internal side of every launch so each one ships with docs, pricing, and GTM ready.
Run the customer insight engine. You own the systems that keep customers close to the product team: a research repository people use, a continuous pipeline of customer conversations set up with sales and success, and a steady synthesis of what we hear from sales, support, surveys, and deals, delivered to the PMs who need it.
Grow the craft of the PM team. You own onboarding for new PMs, ongoing training, and the team's community of practice, and you help shape how we hire and level PMs.
Choose and run the team's tools. You decide how the product team uses its tools, from roadmapping and analytics to AI, and you make sure PMs get real leverage from them.
Be a partner in running the product org. You keep a pulse on where the team is stuck, bring your own point of view on what to fix next, and work with the head of product to make the product org better every quarter.

Who You Are

6+ years of experience, with at least 3 in product operations or a closely related role (chief of staff to a product leader, product program management, product strategy and operations) supporting a product team.
You've built it before. You've designed a product team's operating cadence from scratch at a company that was scaling, not only kept an existing one running.
A force multiplier. You measure your success by what changed for the people you support, not by how much process exists.
A strong writer. Most of what this role produces is read by other people: templates, updates, plans, and documentation.
Data fluent. You're comfortable defining metrics, working in BI tools, and telling a trustworthy number from an untrustworthy one. SQL is a plus.
Technical enough for a developer company. Our customers are developers and our organization is engineering-led. You don't need to write code, but you need to be credible with the people who do.
Influence without authority. Our engineering teams operate with high autonomy. Nothing here works by mandate; it works because it's useful.
AI-native. You use AI tools heavily in your own work and can help others do the same.

Nice to Have

Product operations experience at a developer tools, API, infrastructure, or AI company
Ran quarterly planning or OKRs for a product organization
Built a research repository or a customer recruiting program for B2B research
Built a PM onboarding program or career ladder
Worked with go-to-market teams on launch readiness and product stage definitions
Experience as a product manager

Our Commitment to You

An opportunity to build something truly impactful to the world
Contribute to open source alongside world-class engineers
Competitive salary and equity package
Health, dental, and vision benefits
Flexible vacation policy

LiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact recruiting@livekit.io.

Compensation Range: $145K - $200K

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More about this job

Responsibilities

Own and improve the product team's operating cadence, roadmap, goal-setting and reporting, development playbook, launch readiness, customer insight systems, PM onboarding, and team tools. Partner with the head of product to identify organizational challenges and make the product organization more effective over time.

Requirements

Requires 6+ years of experience, including at least 3 years in product operations or a closely related role supporting a product team, and experience building an operating cadence from scratch in a scaling company. Candidates should be strong writers, data fluent, credible in an engineering-led environment, effective at influencing without authority, and experienced using AI tools; SQL and relevant developer-tools or B2B research experience are advantageous.

Skills

Product Operations
Product Strategy
Product Program Management
Roadmap Management
Goal Setting
Metrics and Reporting
Data Analysis
SQL
Business Intelligence
Customer Research
Product Launch Readiness
Go-to-Market Coordination
Product Management
Process Design
Written Communication
AI Tools

Benefits

Competitive Salary
Equity
Health Insurance
Dental Insurance
Vision Insurance
Flexible Vacation Policy

Visa sponsorship

Not detected in the job text

Keywords

Product Operations
Product Management
Product Strategy
Product Program Management
Operating Cadence
Roadmap Management
Goal Setting
OKRs
Metrics
Business Intelligence
SQL
Customer Research
Research Repository
Customer Recruiting
Product Development
Launch Readiness
Release Notes
Go-to-Market
Product Stage Definitions
PM Onboarding
Career Ladder
Developer Tools
APIs
Infrastructure
Artificial Intelligence
AI Tools
Engineering-Led Organization
Product Analytics

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