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Added 24 mins ago
RH
Controller
Robert Half
Toronto, ON · Etobicoke, ON
- $90,000 to $110,000 CAD / year
- Full-time
Our client, a well-established and respected construction company, is seeking an experienced Accounting Manager / Controller to oversee the day-to-day accounting and financial operations of…
Added 25 mins ago
S
Rotating Equipment Manager
Shell
Scotford, AB
- Full-time
The Rotating Equipment Manager provides technical leadership across rotating equipment disciplines, driving the implementation of programs that enhance equipment performance and…
Added 25 mins ago
S
Asset Integrity Manager
Shell
Scotford, AB
- Full-time
The Asset Integrity Manager is responsible for overseeing and ensuring the effectiveness of the Pressure Equipment Integrity Management system to minimize process safety and reliability…
Added 25 mins ago
K
Senior Manager, Transaction Services
KPMG
Vancouver, BC
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 39 mins ago
Product Manager - Des Moines, IA
Hubbell Incorporated
Edmonton, AB
Drive the initiative for new product development, including ideation, business case formation, pricing, product application, and product changes. Develop programs to manage NPD products and…
Added 1 hour ago
HH
Fredericton Registered Nurse Class A (RNCA) PCN 1156477
Horizon Health Network
Fredericton, NB
- Part-time
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 1 hour ago
HH
Saint John Registered Nurse Class A (RNCA) PCN 9251462
Horizon Health Network
St. Stephen, NB
- Temporary
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 1 hour ago
WB
Assistant Manager: Ski & Ride School - Salary
Whistler Blackcomb
Whistler, BC
- Temporary
Oversee daily instruction at Ski and Ride School including curriculum development, scheduling, and assigning classes providing support with instruction as needed
Added 1 hour ago
HH
Saint John Patient Care Attendant 2 (3025) PCN 1258005
Horizon Health Network
Saint John, NB
- Part-time
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 1 hour ago
WB
Fine dining Supervisor Steeps Grill
Whistler Blackcomb
Whistler, BC
- Temporary
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or…
Added 1 hour ago
HH
Saint John Speech Language Pathologist 1 (SL01) PCN 9253543
Horizon Health Network
Saint John, NB
- Temporary
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 1 hour ago
HH
Saint John Diagnostic Imaging Technologist 2 (DI02) PCN 1254996
Horizon Health Network
Saint John, NB
- Part-time
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 1 hour ago
HH
Saint John Occupational Therapist 1 (OT01) PCN 1251802
Horizon Health Network
Saint John, NB
- Full-time
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 2 hours ago
C
Senior Product Line Manager
Confidential
Ottawa, ON
- Full-time
We are looking for an experienced Product Line Manager - IP Networking Solutions to drive the strategy, vision, and growth of a portfolio of advanced networking products. This is a highly…
Added 2 hours ago
PH
Social Worker
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
The Social Worker reports operationally to the Manager or the Patient Care Coordinator and for discipline/practice reports to the BCMHSUS Practice Consultant Social Work/Professional…
Added 2 hours ago
PH
Social Worker
Provincial Health Services Authority
Surrey, BC
- Full-time
The Social Worker reports operationally to the Manager or the Patient Care Coordinator and for discipline/practice reports to the BCMHSUS Practice Consultant Social Work/Professional…
Added 2 hours ago
PH
Social Worker
Provincial Health Services Authority
Surrey, BC
- Full-time
The Social Worker reports operationally to the Manager or the Patient Care Coordinator and for discipline/practice reports to the BCMHSUS Practice Consultant Social Work/Professional…
Added 2 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The HR Manager will provide HR leadership and advisory support to an assigned portfolio of clinical and corporate departments while also providing operational oversight to HR Consultants,…
Added 2 hours ago
G
Account Executive, Expansion - L1
Gorgias
Toronto, ON
- Full-time
2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
Added 3 hours ago
LG
Graphic Designer
Lovehoney Group
Ottawa, ON
- Full-time
…across Lovehoney Group. Partnering directly with the Marketing Manager, Americas, your focus will be on creating high-quality print and digital assets that bring our brands and marketing…
Added 3 hours ago
BH
Nurse Practitioner, Social Medicine
Bariza Health
Toronto, ON
- Full-time
Added 3 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…effectiveness of Internal Controls and Financial Processes to support the successful execution of our internal audit framework built on an enterprise risk management governance model. You…
Added 3 hours ago
BH
Personal Support Worker - Spinal Cord Rehab Program
Bariza Health
Toronto, ON
- Part-time
Added 3 hours ago
AC
Buyer
Atlas Copco Group
ON · Ontario, Canada
- Full-time
Bring your curiosity to work as our next Buyer. You will be part of our XXX team reporting to [Hiring manager title]. In this role, your mission is to [briefly describe the main mission in…
Added 3 hours ago
AC
Test Technician
Atlas Copco Group
Burlington, ON
- Full-time
You will be part of our testing team reporting to Test Manager. Your mission is to setup and complete performance testing of centrifugal pumps. You will contribute directly to how we create…

LiveKit

Senior Product Operations Manager

Canada

Compensation Range: $145K - $200K · Full-time

Apply About employer

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Job details

Pay: Compensation Range: $145K - $200K
Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

About LiveKit

LiveKit is building the infrastructure layer for the agentic era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe AI agents in production. Founded in 2021, LiveKit powers voice and agentic AI applications for tens of thousands of developers, collectively facilitating billions of calls each year: language tutors that talk back, customer support and sales agents running real call volume, healthcare intake, coaching and training software, in-game characters, and the voice and video layer for robots.

About This Role

We're looking for our first Product Operations Manager. Our product team is small, senior, and growing fast, with each PM coming in to establish the foundations of a new part of the business. As the team grows, the work that connects it (how we plan, set and measure goals, keep the roadmap honest, run our rituals, learn from customers, and bring new people up to speed) needs an owner.

This role is that owner. Your customers are the PMs and the head of product, and your job is to make them faster and better at what they do. You won't be inheriting a process manual or enforcing one. You'll be designing how a product team works at the moment it goes from a handful of people to a real organization, inside an engineering culture that values autonomy and only adopts what makes people's lives easier.

You'll Thrive Here If You

see the people you support as customers, and start from their problems rather than from a framework
like building systems from scratch more than maintaining them
would rather remove a meeting than add one
write clearly and enjoy making complicated things legible
are a fast learner, frequently picking up new tools and techniques, including AI

The best way to impress us is by trying LiveKit's product, understanding how we work, and bringing smart thoughts and opinions to the table.

What You'll Do

Run the product team's operating cadence. You own the calendar of planning cycles, reviews, and recurring updates: what each one is for, who needs to be there, what goes in, and what comes out. You make sure decisions and follow-ups are captured and visible to everyone who needs them, and you keep retiring or reshaping rituals that stop earning their time.
Own the roadmap as a system. You own how the roadmap is structured, at the right altitude for each audience, from engineering teams to leadership to sales. You make sure it stays current and becomes the place people go to find out what we're building and where it stands.
Make goals and progress visible. You run goal-setting for the product team so that every goal is measurable against a clear source of truth, and you track progress against those goals through the quarter. With our data team, you own the reporting the product team and leadership rely on, and you flag drift early.
Keep the product development playbook. You maintain lightweight shared standards for each step from framing a problem through launch: problem briefs, launch readiness, product stage definitions, release notes. With marketing, you run the internal side of every launch so each one ships with docs, pricing, and GTM ready.
Run the customer insight engine. You own the systems that keep customers close to the product team: a research repository people use, a continuous pipeline of customer conversations set up with sales and success, and a steady synthesis of what we hear from sales, support, surveys, and deals, delivered to the PMs who need it.
Grow the craft of the PM team. You own onboarding for new PMs, ongoing training, and the team's community of practice, and you help shape how we hire and level PMs.
Choose and run the team's tools. You decide how the product team uses its tools, from roadmapping and analytics to AI, and you make sure PMs get real leverage from them.
Be a partner in running the product org. You keep a pulse on where the team is stuck, bring your own point of view on what to fix next, and work with the head of product to make the product org better every quarter.

Who You Are

6+ years of experience, with at least 3 in product operations or a closely related role (chief of staff to a product leader, product program management, product strategy and operations) supporting a product team.
You've built it before. You've designed a product team's operating cadence from scratch at a company that was scaling, not only kept an existing one running.
A force multiplier. You measure your success by what changed for the people you support, not by how much process exists.
A strong writer. Most of what this role produces is read by other people: templates, updates, plans, and documentation.
Data fluent. You're comfortable defining metrics, working in BI tools, and telling a trustworthy number from an untrustworthy one. SQL is a plus.
Technical enough for a developer company. Our customers are developers and our organization is engineering-led. You don't need to write code, but you need to be credible with the people who do.
Influence without authority. Our engineering teams operate with high autonomy. Nothing here works by mandate; it works because it's useful.
AI-native. You use AI tools heavily in your own work and can help others do the same.

Nice to Have

Product operations experience at a developer tools, API, infrastructure, or AI company
Ran quarterly planning or OKRs for a product organization
Built a research repository or a customer recruiting program for B2B research
Built a PM onboarding program or career ladder
Worked with go-to-market teams on launch readiness and product stage definitions
Experience as a product manager

Our Commitment to You

An opportunity to build something truly impactful to the world
Contribute to open source alongside world-class engineers
Competitive salary and equity package
Health, dental, and vision benefits
Flexible vacation policy

LiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact recruiting@livekit.io.

Compensation Range: $145K - $200K

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More about this job

Responsibilities

Own and improve the product team's operating cadence, roadmap, goal-setting and reporting, development playbook, launch readiness, customer insight systems, PM onboarding, and team tools. Partner with the head of product to identify organizational challenges and make the product organization more effective over time.

Requirements

Requires 6+ years of experience, including at least 3 years in product operations or a closely related role supporting a product team, and experience building an operating cadence from scratch in a scaling company. Candidates should be strong writers, data fluent, credible in an engineering-led environment, effective at influencing without authority, and experienced using AI tools; SQL and relevant developer-tools or B2B research experience are advantageous.

Skills

Product Operations
Product Strategy
Product Program Management
Roadmap Management
Goal Setting
Metrics and Reporting
Data Analysis
SQL
Business Intelligence
Customer Research
Product Launch Readiness
Go-to-Market Coordination
Product Management
Process Design
Written Communication
AI Tools

Benefits

Competitive Salary
Equity
Health Insurance
Dental Insurance
Vision Insurance
Flexible Vacation Policy

Visa sponsorship

Not detected in the job text

Keywords

Product Operations
Product Management
Product Strategy
Product Program Management
Operating Cadence
Roadmap Management
Goal Setting
OKRs
Metrics
Business Intelligence
SQL
Customer Research
Research Repository
Customer Recruiting
Product Development
Launch Readiness
Release Notes
Go-to-Market
Product Stage Definitions
PM Onboarding
Career Ladder
Developer Tools
APIs
Infrastructure
Artificial Intelligence
AI Tools
Engineering-Led Organization
Product Analytics

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