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Added 30 mins ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
Husky Technologies™ is a global leader in the design and manufacture of high-performance injection molding systems and automated manufacturing solutions. Engineers at Husky work on new…
Added 30 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 1 hour ago
J
Commercial Insurance Director
JobsMedia.io
Toronto, ON
- Full-time
✔️ Strong market relationships and business development capabilities
Added 1 hour ago
A
Mining and Industrial Water Treatment Engineer
AECOM
AB · Edmonton, AB
- $115,000 to $180,000 CAD / year
- Full-time
Prepare technical specifications and support the development of procurement and tender documents.
Added 1 hour ago
FH
Coordinator, Home Health Service Line - Surrey
Fraser Health Authority
Surrey, BC
- $49.2 to $67.08 CAD / hour
- Part-time
Identifies learning requirements of staff and, in conjunction with the Team Leader, Manager, or Educator, provides input into the development of learning objectives; provides clinical…
Added 1 hour ago
FH
Regional Medical Director - Acquired Brain Injury and Concussion Services
Fraser Health Authority
Surrey, BC
- Part-time
We are seeking an exceptional physician leader to join our team as a Regional Medical Director (RMD), Acquired Brain Injury and Concussion Services. You will provide regional leadership to…
Added 1 hour ago
FH
Clinical Dietitian - Surrey Memorial Hospital
Fraser Health Authority
Surrey, BC
- $43.23 to $53.96 CAD / hour
- Volunteer
Reporting clinically to the Dietitian Practice Leader, provides dietetic practice in accordance with patient/client needs consistent with established departmental standards, policies and…
Added 1 hour ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 2 hours ago
TC
Program Manager, Part-Time
Taproot Community Support Services
Kelowna, BC
- Part-time
As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90…
Added 2 hours ago
T
Customer Experience Associate- Vernon- Future Opportunities
TD
Vernon, BC
- Part-time
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and…
Added 2 hours ago
TC
Disability Service Worker with Overnight Scheduling, Temp Full-Time
Taproot Community Support Services
Westlock, AB
- Full-time
The Disability Services Worker (DSW), under supervision of their supervisor, facilitates and monitors education and development programs for purposes of providing individuals in service…
Added 2 hours ago
TC
Team Leader, Temp Full Time
Taproot Community Support Services
Fort McMurray, AB
- Full-time
As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90…
Added 2 hours ago
OV
Curling Centre Manager | Full-Time | Temple Gardens Centre
Oak View Group
Moose Jaw, SK
- $58,000 to $62,000 CAD / year
- Full-time
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue…
Added 2 hours ago
OV
Sales & Marketing Manager | Full-Time | Temple Gardens Centre
Oak View Group
Moose Jaw, SK
- $58,000 to $65,000 CAD / year
- Full-time
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue…
Added 2 hours ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Scrum Master – Intermediate with strong expertise in Scrum methodology, Agile practices, business analysis, DevOps environments, CI/CD processes, stakeholder…
Added 2 hours ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Scrum Master – Intermediate with strong expertise in Scrum methodology, Agile practices, business analysis, DevOps environments, CI/CD processes, stakeholder…
Added 2 hours ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Scrum Master – Intermediate with strong expertise in Scrum methodology, Agile practices, business analysis, DevOps environments, CI/CD processes, stakeholder…
Added 2 hours ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Project Manager/Leader with strong expertise in I&IT project management, project planning, stakeholder engagement, governance, IT solutions…
Added 2 hours ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Project Manager/Leader with strong expertise in I&IT project management, project planning, stakeholder engagement, governance, IT solutions…
Added 2 hours ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Project Manager/Leader with strong expertise in I&IT project management, project planning, stakeholder engagement, governance, IT solutions…
Added 3 hours ago
Regional Maintenance Manager
Transportation Equipment Network - Canada
Montreal, QC
Leadership et développement de relations : Agir à titre de leader de confiance qui bâtit des relations solides avec le personnel et les clients afin de soutenir une croissance commerciale…
Added 3 hours ago
R
Mail Insert Operator
REPAY
Mississauga, ON
- Full-time
…technology solutions to their businesses without significant development costs or infrastructure…
Added 3 hours ago
RM
Human Resources/Labour Relations Consultant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…resolution, performance management, organizational change, and…
Added 3 hours ago
DE
LEAD TECHNOLOGY INTEGRATOR (AV)
Design Electronics
Niagara Falls, ON
- Full-time
The ideal candidate must be a team-oriented leader with strong organizational and supervisory skills to effectively oversee installation crews, product delivery and site coordination,…
Added 3 hours ago
W
Principal Process Automation Engineer
Worley
Toronto, ON
- Full-time
…decision making. We assist with asset strategy and selection, business case preparation, concept and feasibility studies, technology evaluation, energy strategies and asset operational…

LiveKit

Senior Product Operations Manager

Canada

Compensation Range: $145K - $200K · Full-time

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Job details

Pay: Compensation Range: $145K - $200K
Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

About LiveKit

LiveKit is building the infrastructure layer for the agentic era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe AI agents in production. Founded in 2021, LiveKit powers voice and agentic AI applications for tens of thousands of developers, collectively facilitating billions of calls each year: language tutors that talk back, customer support and sales agents running real call volume, healthcare intake, coaching and training software, in-game characters, and the voice and video layer for robots.

About This Role

We're looking for our first Product Operations Manager. Our product team is small, senior, and growing fast, with each PM coming in to establish the foundations of a new part of the business. As the team grows, the work that connects it (how we plan, set and measure goals, keep the roadmap honest, run our rituals, learn from customers, and bring new people up to speed) needs an owner.

This role is that owner. Your customers are the PMs and the head of product, and your job is to make them faster and better at what they do. You won't be inheriting a process manual or enforcing one. You'll be designing how a product team works at the moment it goes from a handful of people to a real organization, inside an engineering culture that values autonomy and only adopts what makes people's lives easier.

You'll Thrive Here If You

see the people you support as customers, and start from their problems rather than from a framework
like building systems from scratch more than maintaining them
would rather remove a meeting than add one
write clearly and enjoy making complicated things legible
are a fast learner, frequently picking up new tools and techniques, including AI

The best way to impress us is by trying LiveKit's product, understanding how we work, and bringing smart thoughts and opinions to the table.

What You'll Do

Run the product team's operating cadence. You own the calendar of planning cycles, reviews, and recurring updates: what each one is for, who needs to be there, what goes in, and what comes out. You make sure decisions and follow-ups are captured and visible to everyone who needs them, and you keep retiring or reshaping rituals that stop earning their time.
Own the roadmap as a system. You own how the roadmap is structured, at the right altitude for each audience, from engineering teams to leadership to sales. You make sure it stays current and becomes the place people go to find out what we're building and where it stands.
Make goals and progress visible. You run goal-setting for the product team so that every goal is measurable against a clear source of truth, and you track progress against those goals through the quarter. With our data team, you own the reporting the product team and leadership rely on, and you flag drift early.
Keep the product development playbook. You maintain lightweight shared standards for each step from framing a problem through launch: problem briefs, launch readiness, product stage definitions, release notes. With marketing, you run the internal side of every launch so each one ships with docs, pricing, and GTM ready.
Run the customer insight engine. You own the systems that keep customers close to the product team: a research repository people use, a continuous pipeline of customer conversations set up with sales and success, and a steady synthesis of what we hear from sales, support, surveys, and deals, delivered to the PMs who need it.
Grow the craft of the PM team. You own onboarding for new PMs, ongoing training, and the team's community of practice, and you help shape how we hire and level PMs.
Choose and run the team's tools. You decide how the product team uses its tools, from roadmapping and analytics to AI, and you make sure PMs get real leverage from them.
Be a partner in running the product org. You keep a pulse on where the team is stuck, bring your own point of view on what to fix next, and work with the head of product to make the product org better every quarter.

Who You Are

6+ years of experience, with at least 3 in product operations or a closely related role (chief of staff to a product leader, product program management, product strategy and operations) supporting a product team.
You've built it before. You've designed a product team's operating cadence from scratch at a company that was scaling, not only kept an existing one running.
A force multiplier. You measure your success by what changed for the people you support, not by how much process exists.
A strong writer. Most of what this role produces is read by other people: templates, updates, plans, and documentation.
Data fluent. You're comfortable defining metrics, working in BI tools, and telling a trustworthy number from an untrustworthy one. SQL is a plus.
Technical enough for a developer company. Our customers are developers and our organization is engineering-led. You don't need to write code, but you need to be credible with the people who do.
Influence without authority. Our engineering teams operate with high autonomy. Nothing here works by mandate; it works because it's useful.
AI-native. You use AI tools heavily in your own work and can help others do the same.

Nice to Have

Product operations experience at a developer tools, API, infrastructure, or AI company
Ran quarterly planning or OKRs for a product organization
Built a research repository or a customer recruiting program for B2B research
Built a PM onboarding program or career ladder
Worked with go-to-market teams on launch readiness and product stage definitions
Experience as a product manager

Our Commitment to You

An opportunity to build something truly impactful to the world
Contribute to open source alongside world-class engineers
Competitive salary and equity package
Health, dental, and vision benefits
Flexible vacation policy

LiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact recruiting@livekit.io.

Compensation Range: $145K - $200K

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More about this job

Responsibilities

Own and improve the product team's operating cadence, roadmap, goal-setting and reporting, development playbook, launch readiness, customer insight systems, PM onboarding, and team tools. Partner with the head of product to identify organizational challenges and make the product organization more effective over time.

Requirements

Requires 6+ years of experience, including at least 3 years in product operations or a closely related role supporting a product team, and experience building an operating cadence from scratch in a scaling company. Candidates should be strong writers, data fluent, credible in an engineering-led environment, effective at influencing without authority, and experienced using AI tools; SQL and relevant developer-tools or B2B research experience are advantageous.

Skills

Product Operations
Product Strategy
Product Program Management
Roadmap Management
Goal Setting
Metrics and Reporting
Data Analysis
SQL
Business Intelligence
Customer Research
Product Launch Readiness
Go-to-Market Coordination
Product Management
Process Design
Written Communication
AI Tools

Benefits

Competitive Salary
Equity
Health Insurance
Dental Insurance
Vision Insurance
Flexible Vacation Policy

Visa sponsorship

Not detected in the job text

Keywords

Product Operations
Product Management
Product Strategy
Product Program Management
Operating Cadence
Roadmap Management
Goal Setting
OKRs
Metrics
Business Intelligence
SQL
Customer Research
Research Repository
Customer Recruiting
Product Development
Launch Readiness
Release Notes
Go-to-Market
Product Stage Definitions
PM Onboarding
Career Ladder
Developer Tools
APIs
Infrastructure
Artificial Intelligence
AI Tools
Engineering-Led Organization
Product Analytics

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